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Prison Receptionist Jobs (NOW HIRING)

County of Chester

Support Staff IV - Prison

West Chester, PA · On-site

$14.75 - $19.25/hr

Serve as back-up for prison bi-weekly payroll preparation for 300 employees. Ensure the master ... Receptionist/customer service duties (answer phones, make outgoing calls, direct calls, greet ...

Klickitat County

Civil Clerk

Goldendale, WA · On-site

$47K - $62K/yr

Acts as receptionist and secretary for the Sheriff's Department, receives calls, types and files ... federal prison or institution. Shall possess good moral character as determined by a thorough ...

MyFlorida

SENIOR CLERK - F/C (Duty Warden)

Raiford, FL · On-site

$34K/yr

... State Prison in the Wardens Office. The purpose of the Senior Clerk working in the Duty Warden ... Be the welcoming face of the office as the receptionist, efficiently receiving and distributing ...

MyFlorida

SENIOR CLERK - F/C (Duty Warden)

Raiford, FL · On-site

$34K/yr

... State Prison in the Wardens Office. The purpose of the Senior Clerk working in the Duty Warden ... Be the welcoming face of the office as the receptionist, efficiently receiving and distributing ...

Klickitat County, WA

Civil Clerk

Goldendale, WA · On-site

$47K - $62K/yr

Acts as receptionist and secretary for the Sheriff's Department, receives calls, types and files ... federal prison or institution. Shall possess good moral character as determined by a thorough ...

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How much do prison receptionist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for prison receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a prison receptionist?

Prison receptionists are administrative professionals who work at correctional facilities, serving as the first point of contact for visitors, staff, and sometimes inmates. They handle tasks such as answering phones, checking in visitors, verifying identification, and managing appointments or records. Their role is crucial for maintaining security protocols and ensuring that communication between the public and prison staff is organized and efficient. Prison receptionists must be detail-oriented, trustworthy, and capable of working in a secure environment.

What are the key skills and qualifications needed to thrive as a prison receptionist?

To thrive as a Prison Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, often with experience in administrative or clerical roles. Familiarity with security protocols, visitor management systems, and office software like Microsoft Office is typically required. Excellent interpersonal skills, discretion, and the ability to remain calm under pressure distinguish top performers in this role. These abilities are vital for maintaining safety, accurate records, and professionalism in a secure and sensitive environment.

What are some unique challenges a prison receptionist might face when interacting with visitors and inmates?

As a Prison Receptionist, you’ll frequently interact with both visitors and inmates, requiring strong communication and interpersonal skills. Managing the emotional needs of visitors, verifying identities, and ensuring compliance with strict security protocols can be challenging. You’ll need to remain calm under pressure, handle confidential information responsibly, and de-escalate tense situations when necessary. Being detail-oriented and maintaining professionalism at all times are essential for success in this role.

What is the difference between Prison Receptionist vs Prison Clerk?

AspectPrison ReceptionistPrison Clerk
Required CredentialsHigh school diploma; basic administrative skillsHigh school diploma; administrative experience
Work EnvironmentReception area of correctional facilityAdministrative offices within prison
Employer & Industry UsageCorrectional institutions, government agenciesPrison administration, government departments
Common Search & Comparison IntentDifferences in roles, responsibilities, and qualifications

The Prison Receptionist primarily handles visitor check-ins, phone inquiries, and initial inmate processing at the facility's front desk. In contrast, the Prison Clerk manages administrative tasks such as record keeping, data entry, and supporting prison staff. While both roles require administrative skills and work within correctional environments, their responsibilities differ significantly, with the Receptionist focusing on front-desk duties and the Clerk on ongoing administrative support.

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Cities with the most Prison Receptionist job openings:

What states have the most Prison Receptionist jobs?

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What job categories do people searching Prison Receptionist jobs look for?

The top searched job categories for Prison Receptionist jobs are:

Prison Receptionist jobs near you
Infographic showing various Prison Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Support Staff IV - Prison

West Chester, PA • On-site

County of Chester, PA
See more jobs at County of Chester, PAexternal

$19.84/hr

Full-time

Re-posted 26 days ago

Job description

Salary: $19.84 Hourly
Location : Chester County Prison - West Chester, PA
Job Type: Full Time, Non Exempt
Job Number: 04570
Department: Prison
Division: Chester County Prison
Opening Date: 06/02/2026
Closing Date: Continuous
Weekly Hours: 35
Shift: 8:30am-4:00pm
Summary
The SSS IV provides intermediate administrative support and clerical duties to the Chester County Prison. This position will work closely with the Prison Payroll Administrator to ensure proper and timely payroll for approximately 300 employees. This position requires a very detail oriented organized individual with strong computer skills. INOVA and excel skills are a plus.
Essential Duties
Prison Duties:
  • Serve as back-up for prison bi-weekly payroll preparation for 300 employees.
  • Ensure the master schedule is up to date.
  • Process all request off slips for vacation, sick leave, FMLA, float holidays and comp time on to the master schedule and in INOVA.
  • Oversee the vacation sign ups and vacation calendar.
  • Document all overtime slips into the overtime database.
  • Process all transfer request forms.
  • Enter daily call offs into the database.
  • Update the employe shift badge report.
  • Clerical duties (fax, copy, print, etc.).
  • Typing and data entry.
  • Receptionist/customer service duties (answer phones, make outgoing calls, direct calls, greet visitors).
  • Maintain databases, logs and spreadsheets.
  • Filing and indexing (locate and pull files, re-file, update and maintain records).
  • Perform special projects as assigned.
  • Perform other duties, tasks and office functions, as required.

Qualifications/Preferred Skills, Knowledge & Experience
  • High School Diploma or General Education Degree (GED).
  • Minimum of one year of general office experience.
  • Intermediate skills in using a personal computer and various software packages
  • Excellent verbal and written communication skills.
  • Strong typing skills (minimum of 50 wpm).
  • Ability to use office machines (fax, copier, calculator, etc.).
  • Strong interpersonal skills.
  • Strong grammar and spelling skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to work as part of a team.
  • Flexibility.
  • Ability to interface effectively with all levels of county management.

Preferred Skills, Knowledge & Experience:
  • Associate's degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
  • Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Customer service experience.
  • Ability to establish priorities and carry tasks to completion.
  • Strong ability to handle and resolve recurring problems.
  • Ability to multi-task.
  • Accurate and detail oriented.
  • Ability to follow office protocol.
  • Strong knowledge of county policies and procedures.
  • Ability to use common sense understanding to carry out written or verbal instructions.

Additional Information
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
  • Intermediate Microsoft Office skills
  • Intermediate Word skills
  • Intermediate Excel skills
  • Intermediate Access skills
  • Intermediate PowerPoint skills
  • Intermediate Outlook skills (Email and Calendar)
  • Intermediate Internet skills (for research purposes)
  • PeopleSoft Financial and/or HR skills or the ability to learn PeopleSoft

Physical Demands:
Physical demands will vary by department and may include the following:
While performing the duties of this position, the employee is frequently required to stand, walk, sit, bend at the waist, and talk or hear. Occasionally, the employee will need to reach or work with arms above shoulder height; kneel, stoop, crouch or squat; crawl; climb stairs; climb or work on a ladder; twist or rotate at the waist while working; push, lift or carry items; work with office machinery, and work with an uncommon level of noise.
The specific vision requirements listed for this position are:
  • Close vision (clear vision at 20 inches or less)
  • Color vision (ability to identify and distinguish colors
  • Depth perception (ability to judge distances and spatial relationships)
  • Ability to adjust focus

Work Environment:
  • The noise level in the work environment will vary by department from quiet to loud.
  • Most departments will work inside 100% of the time (some departments may require working outside).
  • Some departments may be required to work under crowded conditions with an aggressive population.
  • Some work locations may have strong odors.
  • May need to drive in extreme weather conditions.

Other:
  • This is a highly visible position requiring strong professionalism.
  • Must be able to remain courteous and maintain composure under stressful situations.
  • Ability to deal with all types of personalities.
  • May need to deal with cash and checks.
  • Ability to work extended hours, as required.
  • This position requires confidentiality.

The County of Chester offers comprehensive benefits to our employees.
01
What is your highest level of education?
  • No formal Education
  • High School Diploma or GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate or higher (includes Juris Doctorate and Medical Doctorate)

02
How many years of general office experience do you have? (general office skills involve: typing, filing, organizational and computer skills)
  • None
  • less than 1
  • 1+
  • 2+
  • 3+
  • 4+
  • 5+
  • 6+
  • 7+
  • 8+
  • 9+

Required Question

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