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Printing Customer Service Assistant

Charles Town, WV · On-site

$15.25 - $20.75/hr

Our printing company is looking for a Customer Service Representative who is dependable, highly organized, and an excellent communicator. What You'll Do: * Be the first point of contact for customers ...

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How much do printing company jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for printing company in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a printing company role, and why are they important?

To excel in a printing company, you need foundational knowledge of printing processes, attention to detail, and often a background in graphic design or production management. Familiarity with printing equipment, digital design software (such as Adobe Creative Suite), and workflow management systems is highly valued. Strong teamwork, problem-solving skills, and effective communication help individuals stand out in this fast-paced environment. These competencies are crucial for ensuring print quality, meeting client deadlines, and maintaining efficient, error-free operations.

What is the difference between Printing Company vs Printing Technician?

AspectPrinting CompanyPrinting Technician
CredentialsBusiness licenses, industry certificationsTechnical certifications, training programs
Work EnvironmentOffice, production facilities, print shopsPrint shops, manufacturing floors, production areas
Employer & Industry UsageCompanies providing printing servicesIndividuals operating printing equipment
Search & Comparison IntentFinding printing service providersUnderstanding roles of printing professionals

The main difference is that a Printing Company is a business offering printing services, while a Printing Technician is an individual skilled worker operating printing equipment within such companies. The company manages client projects and operations, whereas the technician focuses on the technical aspects of printing production.

What are some common challenges faced when working at a printing company, and how can applicants prepare for them?

Employees at a printing company often encounter challenges such as meeting tight deadlines, adapting to rapidly changing technology, and ensuring high-quality output for clients with varying specifications. To prepare, applicants should be comfortable working in a fast-paced environment, be detail-oriented, and have a willingness to learn about new printing equipment or software. Strong communication and teamwork skills are also essential, as collaboration with designers, sales staff, and production teams is a daily part of the job.

What does a printing company do?

A printing company specializes in producing printed materials such as brochures, business cards, posters, books, packaging, and more for individuals and businesses. They use various printing methods like digital, offset, and screen printing to create high-quality products based on customer specifications. Many printing companies also offer design services, finishing options (such as binding or laminating), and delivery or mailing solutions to meet a wide range of client needs.
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Printing Company jobs near you
Infographic showing various Printing Company job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,992 per year, or $21.6 per hour.

Susquehanna Printing Company- Part Time Distribution Center Support

Steinman Communications Inc

Lancaster, PA • On-site

$16 - $16.50/hr

Part-time

Retirement

Re-posted 28 days ago

Job description

Description

Are you looking for a part time job that lets you start your day early while making an impact behind the scenes? Susquehanna Printing Company is seeking a dependable and motivated Distribution Center Support team member to help keep our distribution operations running smoothly. If you enjoy hands-on work, thrive in an independent environment, and take pride in helping a team succeed, this could be the perfect opportunity for you.


As a member of our Distribution team, you'll play an important role in preparing newspapers and print products for delivery throughout our community. Your efforts will help ensure customers receive their publications accurately and on time every day.


Position Details

Schedule:

  • 12:30 a.m. - 5:00 a.m.
  • 5 days per week, including weekends
  • 20-25 hours per week

Pay:

  • $16-16.50 per hour

What You'll Do

  • Prepare the distribution center for daily operations by staging bundles of newspapers and other print products
  • Move and organize materials using safe work practices
  • Assist with delivery operations and special distribution needs as required
  • Receive, store, and organize warehouse supplies
  • Maintain a clean, safe, and orderly work environment
  • Monitor and maintain the parking and facility areas
  • Build positive relationships with independent delivery contractors through professionalism and strong communication
  • Collaborate with Distribution Managers, Production staff, and Circulation leadership to support daily operations
  • Help ensure products are delivered efficiently and on schedule


What Are Looking For

  • Reliable and punctual with a strong sense of responsibility
  • Comfortable performing physical work, including lifting and moving bundles of print products
  • Self-motivated and able to work independently
  • Strong organizational and communication skills
  • Positive attitude and team-oriented mindset
  • Ability to consistently work overnight and weekend hours

Requirements

What You'll Bring

  • Driver's License
  • Reliable Transportation

Why Join Susquehanna Printing?


At Susquehanna Printing, we recognize that our employees are our greatest asset. We are committed to creating a workplace where talented individuals can grow, contribute, and succeed. As part of a respected organization with deep roots in Lancaster County, you'll join a team that values professionalism, innovation, and community service.


Benefits for Part-Time Employees

  • 401(k) with company match
  • Employee Assistance Program
  • Employee referral program

About Susquehanna Printing

Susquehanna Printing has been part of Lancaster County's rich printing tradition since the mid-1800s. Today, we print several local weekly newspapers, along with books, magazines, tabloids, and commercial publications throughout the Mid-Atlantic region. As part of Steinman Communications, we continue to invest in advanced printing, mailing, and production technologies while maintaining our commitment to quality and customer service.

Convenient Lancaster Location

Located just off the Greenfield exit on Route 30, our facility offers easy access to shopping, dining, and major metropolitan areas including Philadelphia, Baltimore, and Washington, D.C.


If you're looking for a stable, rewarding career with a respected local employer and a team that values excellent service, apply today at Susquehanna Printing Company today!


For a full list of all positions available, please visit our career page: www.steinmancommunications.com/careers
STN24


Susquehanna Printing Company is an Equal Opportunity Employer.

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