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Print Services Operator Jobs in Michigan (NOW HIRING)

Office Services Specialist Location: Onsite - Troy, MI Shift Hours • 8:00am-4:30pm Schedule Notes ... Valid forklift operator license. Preferred Qualifications * Two years of print experience.

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Print Services Operator information

What is a print services operator?

Print Services Operators are professionals responsible for managing and operating printing equipment to produce a variety of printed materials, such as brochures, flyers, books, and business documents. They set up, maintain, and troubleshoot printing machines, ensuring high-quality output and meeting production deadlines. In addition to running the machines, they may also handle finishing tasks like binding, cutting, and packaging. Print Services Operators often work in print shops, publishing houses, or in-house corporate print centers and need to have good technical skills and attention to detail.

What are the key skills and qualifications needed to thrive as a print services operator?

To thrive as a Print Services Operator, you need a strong understanding of printing processes, attention to detail, and a high school diploma or equivalent. Familiarity with digital and offset printing machines, finishing equipment, and software like Adobe Creative Suite or print management systems is often required. Strong organizational skills, effective communication, and the ability to troubleshoot under pressure help operators excel in this role. These skills are crucial to ensure high-quality print output, efficient workflow, and customer satisfaction in a deadline-driven environment.

What are some common challenges faced by print services operators, and how can they be effectively managed?

Print Services Operators often encounter challenges such as managing tight deadlines, handling multiple print jobs simultaneously, and troubleshooting equipment malfunctions. Staying organized and communicating clearly with team members helps prioritize tasks and ensure timely delivery. Familiarity with various printing technologies and routine maintenance can minimize downtime and maintain print quality. Developing problem-solving skills and staying updated with new printing software and hardware are valuable for overcoming day-to-day obstacles and advancing within the field.

What is the difference between Print Services Operator vs Print Technician?

AspectPrint Services OperatorPrint Technician
CredentialsHigh school diploma or equivalent; basic technical skillsTechnical certifications or associate degree often preferred
Work EnvironmentPrint shops, corporate print rooms, production facilitiesPrint shops, manufacturing plants, commercial printing facilities
Job FocusOperating and maintaining printing equipment, ensuring qualityTroubleshooting, repairing, and maintaining printing machinery
Common UsageUsed in industries requiring routine print jobsUsed in more technical roles involving equipment repair

The Print Services Operator primarily handles the operation and basic maintenance of printing equipment, focusing on producing print jobs efficiently. In contrast, the Print Technician often has more technical responsibilities, including troubleshooting and repairing printing machinery. Both roles are essential in print production environments but differ in technical complexity and focus.

How much does a print services operator make?

A print services operator typically earns between $12 and $20 per hour, depending on experience, location, and the complexity of the equipment operated. Entry-level positions may start at the lower end, while experienced operators with technical skills can earn higher wages. Salaries can also include benefits such as health insurance and paid time off.

How to become a print services operator?

To become a print services operator, candidates typically need a high school diploma or equivalent and should have experience with printing equipment and software. Relevant skills include attention to detail, technical troubleshooting, and familiarity with digital and offset printing processes. Some employers may require certification in printing technology or related fields.

Manager of Mail & Printing Services

Grand Rapids, MI • On-site

Calvin University
Education • 1 - 5K employees

Full-time

Re-posted 29 days ago


Job description

Job Description
Manager of Mail & Print Services

Department: Mail & Print Services / CIT

Reports To: CIT Director for IT Business Services

Status: Full-time, Exempt

SUMMARY

The Manager of Mail & Printing Services provides operational and technical leadership for Calvin University's in-plant print, graphics, signage, and mail services. This role is responsible for overseeing daily production operations, leading staff and student employees, and ensuring high-quality, cost-effective, and brand-aligned services for campus and external partners. In addition to hands-on production expertise, the Team Lead plays a key role in service growth, modernization initiatives, and long-term sustainability of Printing Services as an auxiliary enterprise. This position is critical to leadership succession planning and continuity following the planned retirement of the current Team Lead.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are representative of the position and are not intended to be all-inclusive. Other duties may be assigned.

  • Provide day-to-day leadership for Printing Services and Mail Services operations, ensuring timely, accurate, and professional completion of print and mail requests.
  • Lead and oversee production across digital, wide-format, and flatbed printing environments, including finishing processes such as cutting, binding, laminating, and installation preparation.
  • Serve as the technical lead for complex print, graphics, and signage projects, providing guidance and troubleshooting support to staff and student employees.
  • Coordinate and monitor the campus fleet of printing devices, including paper and toner levels, preventive maintenance, and service requests through authorized service providers.
  • Serve as the primary operational contact for managed print services, including auto-toner replenishment and vendor performance coordination.
  • Support implementation and ongoing use of a web-based print storefront to streamline job submission, improve workflow efficiency, and expand service access.
  • Consult with customers to define project requirements, recommend solutions, and ensure alignment with institutional brand standards and quality expectations.
  • Evaluate print requests for copyright compliance and confidentiality requirements.
  • Maintain inventory of paper, consumables, and supplies by tracking usage trends, forecasting demand, and placing orders to support operational continuity and growth.
  • Support daily mail operations, including incoming and outgoing mail and package delivery, ensuring reliable service to campus departments and students.
  • Hire, schedule, train, and supervise student employees; coordinate schedules and training for non-student staff as needed.
  • Support leadership succession and knowledge transfer to ensure continuity of operations during staffing transitions.
  • Collaborate with CIT leadership on service planning, capacity management, and continuous improvement initiatives that support budget assumptions and long-term sustainability.
  • Maintain awareness of developments in printing, graphics, and production technologies and recommend improvements aligned with institutional needs.

SUPERVISORY RESPONSIBILITIES

This position supervises student employees and provides functional guidance to staff supporting Printing Services operations.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • Associate's degree in printing, graphic communications, or a related field, or equivalent combination of education and experience; bachelor's degree preferred.
  • Three to five years of experience in an in-plant or commercial print environment.
  • Demonstrated experience operating and supporting digital production printers, wide-format printing, and finishing equipment.
  • Experience leading, training, or supervising staff or student employees.
  • Strong organizational, customer service, and communication skills.
  • Working knowledge of computers, print workflow software, and pre-press tools.

FAITH and EDUCATIONAL COMMITMENT

Commitment to the educational mission of Calvin University as a Christian liberal arts institution affiliated with the Christian Reformed Church, including a personal commitment to the Christian faith and to the integration of faith, learning, and student development.

DIVERSITY and INCLUSION COMMITMENT

Demonstrated awareness of and commitment to establishing positive relationships and effective communication across multiple dimensions of diversity, including race, gender, physical ability, class, and religious perspectives.

COMMUNICATION SKILLS

The position requires the ability to exchange factual information, understand and give instructions, and perform duties requiring listening, reading, speaking, and writing skills. This role involves handling confidential information related to printing and mail services.

COMPLEXITY

The position requires the ability to carry out detailed written and oral instructions and to manage multiple priorities in a production environment with varying deadlines and service demands.

ACCOUNTABILITY

The position establishes operational practices and routines, supports service quality across campus, and contributes to the financial and operational sustainability of Printing Services as an auxiliary enterprise.

DECISION MAKING / JUDGMENT

This position requires independent judgment in prioritizing work, resolving operational issues, and balancing service quality, cost, and capacity considerations within established policies and procedures.

OTHER SKILLS AND ABILITIES

  • Ability to work flexible hours as required to support production and installation schedules.
  • Ability to work effectively under deadline pressure.
  • Ability to prioritize and manage multiple projects simultaneously.
  • Commitment to delivering high-quality customer service.
  • Ability to maintain confidentiality in handling printed and mailed materials.

WORKING RELATIONSHIPS

The position requires frequent interaction with campus departments, external partners, vendors, and colleagues within CIT to support effective service delivery.

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Lifting and carrying objects weighing up to 50 pounds. Prolonged standing and movement within a production environment. Using a keyboard and computer to enter, retrieve, and process information. Visually inspecting printed materials for accuracy and quality. Working with production equipment where carelessness could result in minor injury.

Revised: 03-02-2026

FAITH and EDUCATIONAL COMMITMENT

1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.

2. A commitment to the Christian faith and to the integration of faith, learning, and student development.

DIVERSITY COMMITMENT

Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.