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Print Services Associate Jobs in Indiana (NOW HIRING)

Office Depot

Retail Part Time Team Lead

Fort Wayne, IN · On-site

$10.93/hr

Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. * Effectively utilizes ...

Office Depot

Retail Part Time Team Lead

Fort Wayne, IN

$16.75 - $18.75/hr

Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. * Effectively utilizes ...

PERRY proTECH

Production Print Engineer

Fort Wayne, IN · On-site

$16.25 - $19.75/hr

A Production Print Engineer is responsible for providing product service and sales support to our internal and external clients on the Production Print line of equipment. Reasonable accommodation may ...

Perry Pro Tech

Production Print Engineer

Fort Wayne, IN · On-site

$16.25 - $19.75/hr

A Production Print Engineer is responsible for providing product service and sales support to our internal and external clients on the Production Print line of equipment. Reasonable accommodation may ...

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All JobsPrint Services Associate JobsPrint Services Associate Jobs in Indiana

Print Services Associate information

What is a print services associate?

Print Services Associates are professionals who work in printing or copy centers, assisting customers with printing, copying, and document-related services. They operate printers, copiers, and other related equipment, help customers with print orders, and ensure finished products meet quality standards. Additionally, they may provide advice on paper types, finishing options, and troubleshoot basic equipment issues. Print Services Associates often work in retail environments, office supply stores, or dedicated print shops.

What skills and qualifications are needed to thrive as a print services associate?

To thrive as a Print Services Associate, you need attention to detail, basic printing knowledge, and typically a high school diploma or equivalent. Familiarity with digital copiers, binding machines, print management software, and point-of-sale systems is often required. Excellent customer service, time management, and problem-solving abilities help you deliver quality results and meet client needs efficiently. These skills ensure accurate print production, timely order fulfillment, and positive customer experiences in a deadline-driven environment.

What are common challenges faced by print services associates, and how can they be managed effectively?

Print Services Associates often manage multiple print jobs with tight deadlines, requiring strong organizational and time management skills. Balancing customer expectations, handling last-minute changes, and troubleshooting printer or software issues are common challenges in this role. Effective communication, attention to detail, and the ability to stay calm under pressure help associates deliver high-quality work and maintain customer satisfaction. Collaborating closely with both customers and team members is also key to resolving issues quickly and meeting project requirements.

What is the difference between Print Services Associate vs Customer Service Representative?

AspectPrint Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; basic technical skillsHigh school diploma; communication skills
Work EnvironmentPrint shops, retail stores, corporate print departmentsCall centers, retail, office settings
Employer & Industry UsagePrinting companies, retail chains, marketing firmsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

The Print Services Associate and Customer Service Representative roles share similarities in customer interaction and basic technical skills. However, Print Services Associates focus more on operating printing equipment and managing print jobs, while Customer Service Representatives primarily handle client inquiries and support. Both roles are vital in service industries but differ in technical responsibilities and work environments.

How do I get to print jobs?

To access print jobs as a Print Services Associate, you typically use print management software or a print queue system on your workstation. You may need to select the correct printer, ensure your files are properly formatted, and have the necessary permissions or credentials to send jobs to the printer. Familiarity with the printing environment and basic troubleshooting skills are also helpful.

What are the most commonly searched types of Print Services jobs in Indiana?

The most popular types of Print Services jobs in Indiana are:

What cities in Indiana are hiring for Print Services Associate jobs?

Cities in Indiana with the most Print Services Associate job openings:

Print Services Associate jobs near you

Retail Part Time Team Lead

Fort Wayne, IN • On-site

Office Depot
Office Supplies and Stationery Stores • 10K+ employees
Learn more about Office Depotexternal

$10.93/hr

Part-time

Retirement

Re-posted 27 days ago

Office Depot rating

5.4

Company rating: 5.4 out of 10

Based on 352 frontline employees who took The Breakroom Quiz

Job description


At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities:
Print Sales and Services:
  • Responsibility in the Print function to support efficient operation while driving overall store sales.
  • Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
  • Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.

Operational Efficiency:
  • Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
  • Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
  • Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
  • Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.

Client Engagement:
  • Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
  • Supports community outreach initiatives to drive client/customer retention.
  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
  • Performs other duties as assigned.

External Key Carrier and Leader on Duty:
  • Ensuring the safety and security of the building and associates during the absence of the management team.
  • In partnership with all associates, ensure regular loss prevention compliance.
  • Performing opening or closing responsibilities.
  • This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
  • May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
  • Other duties as deemed necessary

Education & Experience:
  • High school diploma or equivalent preferred
  • 1-3 years related experience; sales and/or customer service preferred
  • Basic computer skills; able to use job-related technology and POS systems
  • Attention to detail and, ideally, experience in Print Services

Skills & Competencies:
  • Advanced selling skills and strong customer focus
  • Excellent verbal and written communication; strong interpersonal skills
  • Positive, engaging, and adaptable in a changing environment
  • Demonstrates integrity, accountability, and trust
  • Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply: Click the "Apply Now" button and follow the instructions on each page. When you have completed the application, click the "Submit" button.

What Office Depot employees say

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About Office Depot

Sourced by ZipRecruiter

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Industry

Office supplies and stationery stores

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1986

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