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Principal Robotics Engineer Bot Routing Jobs in Chicago, IL

Eliyan

PD - Principal, Physical Design

Mundelein, IL

As an Eliyan Principal Physical Design Engineer, you will be working at a fast-paced early-stage ... Feedthrough, repeater and bus planning with early reservation of routing corridors, layers, and ...

GFT.

Principal Transmission Line Engineer

Chicago, IL · On-site

$130K - $175K/yr

GFT is seeking a Principal Transmission Line Engineer to join our Power Business Group! This role ... Conduct feasibility studies, routing studies, and EMF calculations to support project planning.

MSI Express, Inc.

Senior Controls Engineer

Portage, IN · On-site

$89K - $117K/yr

... a principal figure in advancing the company's operational efficiency and technical capabilities ... Guide the programming of PLCs, HMIs, robots, and other control devices, ensuring systems meet ...

Salesforce.Com Inc

Principal AI Engineer

Chicago, IL

Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where ... Build the agent flywheel: automated pipelines that collect agent traces, surface regressions, route ...

Radware

Senior Solutions Engineer

Chicago, IL · Remote

$200K - $250K/yr

RDWR), you'll protect organizations from AI-driven DDoS attacks, sophisticated bot threats, and ... Strong networking fundamentals (TCP/IP, HTTP/S, DNS, SSL/TLS, routing protocols) * Can explain ...

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All JobsPrincipal Robotics Engineer Bot Routing JobsPrincipal Robotics Engineer Bot Routing Jobs in Chicago, IL

Principal Robotics Engineer Bot Routing information

See Chicago, IL salary details

$76.2K

$151.7K

$218.9K

How much do principal robotics engineer bot routing jobs pay per year?

As of Jun 19, 2026, the average yearly pay for principal robotics engineer bot routing in Chicago, IL is $151,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,100.00 and $178,200.00 per year, depending on experience, location, and employer.

What does a Principal Robotics Engineer specializing in Bot Routing do?

A Principal Robotics Engineer specializing in Bot Routing is responsible for designing, developing, and optimizing the algorithms and systems that control how robots navigate and move through their environments. This includes creating efficient routing paths, coordinating multiple robots, and ensuring reliable and safe movement in complex settings like warehouses or manufacturing facilities. They often lead teams, set technical direction, and collaborate with software and hardware engineers to integrate routing solutions into robotics platforms. Their work directly impacts the efficiency and effectiveness of automated robotic systems.

How does a Principal Robotics Engineer specializing in bot routing typically collaborate with cross-functional teams to optimize autonomous system performance?

As a Principal Robotics Engineer focused on bot routing, you will regularly partner with software developers, hardware engineers, data scientists, and operations teams to design and refine routing algorithms for autonomous robots. Collaboration often involves joint problem-solving sessions to address route efficiency, obstacle avoidance, and real-time system adaptation. You will also contribute technical leadership by mentoring junior engineers and ensuring that routing solutions align with broader project goals. This cross-disciplinary teamwork is essential for successfully deploying and scaling robotic solutions in dynamic environments.

What are the key skills and qualifications needed to thrive as a Principal Robotics Engineer in Bot Routing, and why are they important?

To thrive as a Principal Robotics Engineer in Bot Routing, you need advanced expertise in robotics, algorithm development, and systems engineering, typically supported by a graduate degree in robotics, computer science, or a related field. Proficiency with ROS (Robot Operating System), simulation tools like Gazebo, and experience with C++/Python programming are commonly required, along with relevant certifications. Strong leadership, problem-solving, and communication skills help in guiding multidisciplinary teams and coordinating complex projects. These skills are crucial for designing efficient routing algorithms, ensuring system reliability, and driving innovative robotics solutions in dynamic environments.

What is the difference between Principal Robotics Engineer Bot Routing vs Robotics Engineer?

AspectPrincipal Robotics Engineer Bot RoutingRobotics Engineer
CredentialsBachelor's/Master's in Robotics, Electrical, or Mechanical Engineering; experience with bot routing systemsBachelor's or higher in Robotics, Mechanical, Electrical Engineering; some experience with robotics systems
Work EnvironmentDesigning and overseeing complex bot routing algorithms in R&D or advanced manufacturingDeveloping and testing robotics applications in labs or field environments
Industry UsageUsed in automation, logistics, and manufacturing sectors for advanced routing solutionsApplied across various industries for general robotics development and implementation

The main difference is that Principal Robotics Engineer Bot Routing focuses on leading the design and optimization of bot routing systems, often in senior technical roles, while Robotics Engineers typically develop and implement robotics solutions at a more operational level. Both roles require strong technical skills, but the principal role involves higher-level oversight and strategic planning.

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Principal Robotics Engineer Bot Routing jobs near you
Contact Center Application Engineer

Contact Center Application Engineer

INSPYR Solutions

Westmont, IL • On-site

Contractor

Posted 4 days ago

Job description

Title: Genesys Contact Center Application Engineer
Location: Hybrid (1 day onsite) - McKinney, TX or Westmont, IL
Duration: Contract to hire
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Job Summary:
We are seeking an experienced Genesys Contact Center Applications Engineer to join our growing IT team. In this role, you will be responsible for designing, building, and maintaining our cloud contact center platform with a primary focus on Genesys Cloud CX to ensure an exceptional customer and agent experience across voice, digital, and self-service channels.
Core Responsibilities:
  • Design, build, and maintain Genesys Cloud CX Architect call flows, IVRs, in-queue flows, callback flows, and digital messaging flows that align with business and customer experience goals.
  • Develop and maintain API integrations between Genesys Cloud CX and internal/external systems (CRM, scheduling, ticketing, data warehouse, AI services) using Genesys Cloud APIs, Data Actions, AWS Lambda, and webhooks.
  • Build and tune bots and virtual agents - including Genesys Dialog Engine Bot Flows, Google Dialogflow CX, Amazon Lex, and Azure-based bots - for voice and digital self-service.
  • Create and maintain contact center reporting and dashboards using Genesys Cloud Performance views, Analytics APIs, and BI tools (e.g., Power BI) to surface KPIs for operations and leadership.
  • Lead the design and implementation of an internal Company's contact center AI agent (LLM-based) leveraging Azure OpenAI / Azure AI Foundry, retrieval-augmented generation (RAG), and integration with Genesys Cloud CX.
  • Develop automation for routine contact center operations - agent provisioning, queue/skill management, prompt management, configuration deployment, and quality monitoring - using scripting and CI/CD practices.
  • Partner with the Phone Team and Service Desk to troubleshoot complex voice, routing, and integration issues across SIP, WebRTC, SBC, and carrier paths.
  • Support change management, release planning, and documentation for all contact center applications, integrations, and AI components.
  • Collaborate with Security, Compliance, and Infrastructure teams to ensure all integrations meet PCI, PII, and data-handling requirements (including conditional access, secrets management, and logging).

Job Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 5 years of experience in contact center application engineering, telephony/CCaaS engineering, or a related field.
  • Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.
  • Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.
  • Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conversation design.
  • Experience building reports and dashboards using Genesys Analytics APIs, Performance/Interaction views, and BI tools (Power BI, Tableau, or similar).
  • AI/ML experience required, including hands-on work with large language models (LLMs), prompt engineering, RAG, and frameworks such as Azure OpenAI / Azure AI Foundry, OpenAI, LangChain, or Semantic Kernel.
  • Solid scripting/development skills - PowerShell, Python, JavaScript/Node.js - for automation and integration work.
  • Familiarity with cloud platforms, especially Microsoft Azure (Functions, Logic Apps, Key Vault, API Management) and/or AWS (Lambda, S3, API Gateway).
  • Working knowledge of SIP, WebRTC, SBCs, codecs, and PSTN/carrier concepts sufficient to troubleshoot voice quality and routing issues.
  • Strong understanding of contact center KPIs (AHT, ASA, FCR, CSAT, abandonment, occupancy) and how to design flows and reports that influence them.
  • Familiarity with ITIL frameworks and structured change management processes.
  • Strong communication and interpersonal skills to work effectively with cross-functional teams and present technical concepts to non-technical stakeholders.
  • Ability to work independently and as part of a team, manage multiple projects, and prioritize effectively.
  • Participate in maintenance activities during and after business hours on weekdays and weekends based on business need.
  • Attend meetings or working sessions onsite at any of our Company locations, including corporate buildings.

Desirable Skills:
  • Experience with Network Automation and Orchestration
  • Familiarity with Cloud Networking and Virtualization
  • Experience with intrusion detection and prevention systems, vulnerability scanners, and endpoint protection
  • Strong communication and leadership skills to manage projects, mentor junior staff, and collaborate effectively with other teams.
  • Ability to work under pressure and handle multiple tasks simultaneously can also be an advantage.

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
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