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Premium Outlets Jobs in Michigan (NOW HIRING)

Custodian/Housekeeper

Birch Run, MI · On-site

$11.50 - $14.75/hr

Birch Run Premium Outlets PRIMARY PURPOSE: This position is accountable for the cleanliness of the center common area, which included but is not limited to, the parking lot, common sidewalks, and ...

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Premium Outlets information

See Michigan salary details

$4

$13

$18

How much do premium outlets jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for premium outlets in Michigan is $13.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $15.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Premium Outlets Store Associate, and why are they important?

To thrive as a Premium Outlets Store Associate, you need strong customer service skills, basic sales knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and retail merchandising tools is typically required. Outstanding interpersonal skills, teamwork, and adaptability help associates excel in a fast-paced retail environment. These abilities are crucial for enhancing customer satisfaction, driving sales, and maintaining efficient store operations.

What are Premium Outlets?

Premium Outlets are shopping centers that feature a collection of brand-name and designer outlet stores offering merchandise at discounted prices. They are typically owned and operated by major retail companies and are located in convenient areas for shoppers. Premium Outlets provide a wide variety of products, including clothing, footwear, accessories, and home goods, often at savings of 25% to 65% off regular retail prices. These centers attract both local shoppers and tourists looking for value on high-quality brands.

What is the difference between Premium Outlets vs Retail Store Manager?

AspectPremium OutletsRetail Store Manager
CredentialsTypically requires retail experience, high school diploma or equivalentRequires retail experience, often a high school diploma, sometimes a degree
Work EnvironmentShopping centers, outlet malls, large retail complexesIndividual retail stores, shopping malls, various retail locations
Employer & IndustryOutlet mall operators, retail chainsRetail companies, department stores, specialty shops
Common Search & ComparisonYesYes

Premium Outlets are large shopping centers specializing in outlet stores, while Retail Store Managers oversee individual retail locations. Both roles require retail experience and involve managing sales, staff, and customer service, but their work environments and scope differ significantly.

What are some common challenges faced by employees working at Premium Outlets, and how can they be overcome?

Employees at Premium Outlets often encounter challenges such as managing high customer traffic during peak shopping times, maintaining product knowledge across multiple brands, and working as part of a diverse retail team. Successfully navigating these challenges involves developing strong communication and multitasking skills, staying updated on promotions and product details, and collaborating effectively with coworkers and management. Many outlets also provide training and mentorship to help new hires adapt quickly and thrive in the fast-paced retail environment.
What are popular job titles related to Premium Outlets jobs in Michigan? For Premium Outlets jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Premium Outlets job openings in Michigan as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,414 per year, or $13.7 per hour.
Sales Lead, Birch Run Premium Outlets

Sales Lead, Birch Run Premium Outlets

KnitWell Group

Birch Run, MI • On-site

Other

Retirement

This job post has expired today. Applications are no longer accepted.


KnitWell Group rating

7.9

Company rating: 7.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 104 rated fashion retailers


Job description

About Us

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have:

In this role, you'll have the opportunity to:

  • Be a representative of the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment for associates where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Seamlessly step into the role of manager when needed.

You'll bring to the role:

  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits:

  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 2963-Birch Run Premium Outlets-ANN-Birch Run, MI 48415

Position Type: Regular/Part time

Equal Employment Opportunity: The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.


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