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How much do preferred homecare customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for preferred homecare customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Preferred Homecare Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Kinney Homecare Customer Service Representative

Watertown, NY • On-site

KPH Healthcare Services, Inc.
Pharmaceutical and Medicine Manufacturing • 1 - 5K employees

$17 - $19/hr

Other

Re-posted 5 days ago


KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Overview

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities:

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system

  • Verify all types of insurance and assist in creative financing when no insurance is available

  • Set up initial paperwork

  • Pre-qualify customers for reimbursement purposes

  • Answer phone calls in a professional manner

  • Project a positive first impression by greeting customers with exceptional customer care

  • Computer input to include new patient data and various patient updates

  • Unpack shipment when received and stock shelves as required.

Qualifications

Education:

  • Minimum: High School Diploma or GED

Experience:

  • Preferred: 0-1 years previous experience in related position

  • Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

  • Drug test

  • Initial and continuous exclusion and sanction/disciplinary monitoring

  • Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00 - $19.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/15874/kinney-homecare-customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=-336031866)

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Job Locations US-NY-Watertown

Posted Date 2 months ago (6/25/2026 4:35 PM)

Requisition ID 2026-15874

# of Openings 3

Category Customer Service/Support

Location : Location US-NY-Watertown


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