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Practice Operations Assistant Jobs in Louisiana (NOW HIRING)

Fat Calf Brasserie

Line Cook

Shreveport, LA · On-site

$12 - $15/hr

... operations. Assist with maintenance and cleaning of restaurant, equipment and supplies, ensuring ... Familiar with Industry's Best Practices * Ability to work both independently as well as in a team ...

Canfor

Forklift Operator

Deridder, LA · On-site

$16 - $19/hr

... * Assist other operations in mill as needed. Experience and skills that will help you stand out ... Strong understanding of forklift operation and safety practices. Ability to handle large, heavy ...

Canfor

Forklift Operator

Deridder, LA

$16 - $19/hr

... * Assist other operations in mill as needed. Experience and skills that will help you stand out ... Strong understanding of forklift operation and safety practices. Ability to handle large, heavy ...

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Practice Operations Assistant information

What is the difference between Practice Operations Assistant vs Medical Office Coordinator?

AspectPractice Operations AssistantMedical Office Coordinator
CredentialsTypically requires high school diploma or equivalent; certifications like Medical Administrative Assistant are commonSimilar credentials; often certified Medical Office Assistants or Administrative Professionals
Work EnvironmentMedical offices, clinics, outpatient facilitiesMedical offices, hospitals, healthcare clinics
Employer & Industry UsageUsed across outpatient healthcare settings for administrative supportCommonly used in healthcare facilities managing office operations
Primary ResponsibilitiesAdministrative tasks, scheduling, patient communication, billing supportOverseeing office operations, staff coordination, patient flow management

The Practice Operations Assistant and Medical Office Coordinator roles share similar credentials and work environments, focusing on administrative support within healthcare settings. However, the Practice Operations Assistant typically handles more routine administrative tasks, while the Medical Office Coordinator often manages broader office operations and staff coordination.

What is a practice operations assistant?

A Practice Operations Assistant is a professional who supports the daily administrative and operational functions of a medical or healthcare practice. Their responsibilities often include scheduling appointments, managing patient records, handling billing and insurance queries, and assisting with general office tasks. They help ensure that the practice runs smoothly and efficiently, providing support to both clinical staff and patients. This role requires excellent organizational, communication, and customer service skills.

What are some common challenges faced by a practice operations assistant, and how can they be addressed?

Practice Operations Assistants often juggle multiple responsibilities, such as scheduling appointments, managing patient records, and coordinating with medical staff. A common challenge is maintaining accuracy and efficiency while handling high call volumes or last-minute changes to the schedule. To overcome these challenges, strong organizational skills, attention to detail, and proficiency with practice management software are essential. Proactive communication and adaptability also help in collaborating effectively with both administrative and clinical teams, ensuring smooth daily operations.

Is practice operations assistant a stressful job?

The practice operations assistant role involves managing administrative tasks, coordinating schedules, and supporting daily office functions, which can be demanding during busy periods. The level of stress depends on workload, organizational environment, and the ability to handle multitasking and deadlines effectively.

What are the key skills and qualifications needed to thrive as a practice operations assistant, and why are they important?

To thrive as a Practice Operations Assistant, you need strong organizational abilities, attention to detail, and a background in healthcare administration or related experience. Familiarity with practice management software, electronic health records (EHR) systems, and scheduling tools is typically required. Excellent communication, multitasking, and customer service skills help you effectively support both staff and patients. These skills ensure smooth daily operations, efficient patient flow, and a positive experience within the healthcare practice.
What cities in Louisiana are hiring for Practice Operations Assistant jobs? Cities in Louisiana with the most Practice Operations Assistant job openings:
Practice Operations Assistant jobs near you

ABA Operations Manager

St. Mary's Residential Community & Services

Fort Johnson, LA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Responsibilities include:

Authorizations & Insurance Management

  • Manage insurance authorization tracking and renewals.
  • Coordinate authorization requests, extensions, and reauthorizations.
  • Ensure scheduled services align with approved authorization hours.
  • Collaborate with clinical teams to obtain required documentation.
  • Resolve authorization-related issues with funding sources.
  • Monitor authorization utilization and expiration timelines.

Client Intake & Onboarding

  • Oversee new client intake and onboarding processes.
  • Coordinate benefit verification and funding source reviews.
  • Manage waitlists and client placement activities.
  • Schedule assessments and service start dates.
  • Maintain communication with prospective families throughout onboarding.
  • Monitor intake timelines and conversion metrics.

Operational Leadership

  • Manage schedule changes, PTO requests, and staffing coverage.
  • Support staff with day-to-day operational needs
  • Ensure all authorized hours are appropriately staffed and scheduled.
  • Minimize service gaps, cancellations, and staffing disruptions.
  • Help develop and improve operational systems and workflows.
  • Create standard operating procedures (SOPs).
  • Identify opportunities to improve efficiency and service delivery.
  • Lead operational projects and process improvement initiatives.
  • Support strategic growth objectives.

Staff Support & Retention

  • Coordinate employee onboarding and orientation.
  • Maintain staff credentialing and compliance records.
  • Assist leadership with recruitment and hiring processes.
  • Support employee engagement and retention initiatives.
  • Serve as an operational resource for staff concerns.

Revenue & Utilization Management

  • Monitor authorized, scheduled, and delivered hours.
  • Track utilization rates for BCBAs and RBTs.
  • Analyze cancellation trends and implement corrective actions.
  • Assist leadership with forecasting and capacity planning.
  • Support operational initiatives that improve revenue performance.

Compliance & Quality Assurance

  • Ensure compliance with payer requirements and company policies.
  • Maintain HIPAA-compliant administrative processes.
  • Monitor staff credentialing, training, and certification requirements.
  • Assist with audits and quality assurance reviews.
  • Ensure operational documentation standards are maintained.

Data Reporting & Performance Metrics

  • Develop and maintain operational dashboards and reports via Aloha ABA.
  • Track key performance indicators (KPIs).
  • Present operational data to leadership.
  • Identify trends and recommend improvements based on data analysis.

Success in this role will be measured by the following KPIs:

  • Schedule Fill Rate
  • Staff Utilization
  • Client Retention
  • Authorization Renewal Compliance
  • Reduction in Service Gaps
  • Reduction in Cancellations
  • Employee Retention
  • Onboarding Timelines
  • Waitlist Conversion
  • Operational Efficiency Metrics

Required qualifications:

  • Minimum 2 years of ABA operations, scheduling, intake, authorizations, or practice management experience.
  • Experience managing BCBA and RBT schedules.
  • Experience with ABA insurance authorizations and renewals.
  • Knowledge of ABA service delivery models.
  • Experience supporting client onboarding and staffing processes.
  • Strong understanding of ABA operational workflows.
  • Experience using ABA scheduling and practice management software, Aloha ABA, preferred.
  • Proficiency in Microsoft Office and Excel
  • Excellent communication, organizational, and problem-solving skills.

Company Description

For 70 years, St. Mary’s Residential and Community Services has been a premier home for individuals with developmental disabilities, offering personalized care that helps each resident reach their full potential.