Office Experience Manager
Bastrop, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Bastrop, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
San Marcos, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
San Marcos, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Austin, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Austin, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Round Rock, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Round Rock, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Austin, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Austin, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front-line leaders ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Front Office Clerk
Caldwell, TX · On-site
$11 - $14.25/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Caldwell, TX · On-site
$11 - $14.25/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
College Station, TX · On-site
$13 - $17/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
College Station, TX · On-site
$13 - $17/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Office Experience Manager
Round Rock, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Round Rock, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes. * Evaluate execution ...
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes. * Evaluate execution ...
Office Experience Manager
Cedar Park, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Office Experience Manager
Cedar Park, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes * Evaluate execution ...
Front Office Clerk
College Station, TX · On-site
$11.50 - $15/hr
To be the best place to work, practice medicine and receive care.... With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
College Station, TX · On-site
$11.50 - $15/hr
To be the best place to work, practice medicine and receive care.... With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Hearne, TX · On-site
$13 - $16.75/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Hearne, TX · On-site
$13 - $16.75/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Caldwell, TX · On-site
$11 - $14.25/hr
To be the best place to work, practice medicine and receive care.... With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Caldwell, TX · On-site
$11 - $14.25/hr
To be the best place to work, practice medicine and receive care.... With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Hearne, TX · On-site
$13 - $16.75/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Hearne, TX · On-site
$13 - $16.75/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Office Experience Manager
Bastrop, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes. * Evaluate execution ...
Office Experience Manager
Bastrop, TX · On-site
You serve as a people leader first, developing and coaching associate teams and front‑line ... practices, and address execution gaps before they impact client outcomes. * Evaluate execution ...
Front Office Clerk
Hearne, TX · On-site
$13 - $16.75/hr
To be the best place to work, practice medicine and receive care.... With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
Hearne, TX · On-site
$13 - $16.75/hr
To be the best place to work, practice medicine and receive care.... With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
College Station, TX · On-site
$11.50 - $15/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Front Office Clerk
College Station, TX · On-site
$11.50 - $15/hr
To be the best place to work, practice medicine and receive care....With an attitude of gratitude ... BASIC FUNCTION Under the direction of the Clinic Manager, the position of Front Office Associate ...
Practice Office Associate information
See Texas salary details
$10.53 - $11.95
2% of jobs
$11.95 - $13.38
6% of jobs
$13.38 - $14.80
12% of jobs
$15.21 is the 25th percentile. Wages below this are outliers.
$14.80 - $16.23
16% of jobs
The median wage is $17.34 / hr.
$16.23 - $17.65
17% of jobs
$17.65 - $19.08
17% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$19.08 - $20.50
10% of jobs
$20.50 - $21.93
8% of jobs
$21.93 - $23.35
6% of jobs
$23.35 - $24.78
4% of jobs
$24.78 - $26.20
1% of jobs
$10
$18
$26
How much do practice office associate jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for practice office associate in Texas is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.38 per hour, depending on experience, location, and employer.
What is a practice office associate?
Practice Office Associates are administrative professionals who support the daily operations of medical offices, clinics, or healthcare practices. Their responsibilities typically include managing patient appointments, handling billing and insurance paperwork, greeting patients, maintaining medical records, and assisting with other clerical duties. By ensuring efficient office procedures and excellent patient service, Practice Office Associates play a key role in the smooth functioning of healthcare environments.
What are some typical challenges practice office associates face when managing patient scheduling and how can they be addressed?
Practice Office Associates often encounter challenges such as last-minute appointment cancellations, double-booking, and coordinating between multiple providers' schedules. Effective use of scheduling software, attention to detail, and proactive communication with both patients and clinical staff are crucial in overcoming these issues. Staying organized and developing strong problem-solving skills can help ensure smooth daily operations and a positive experience for both patients and providers.
What are the key skills and qualifications needed to thrive as a practice office associate, and why are they important?
To thrive as a Practice Office Associate, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, scheduling software, and insurance verification processes is typically required. Exceptional communication, customer service, and problem-solving skills help you interact effectively with patients and healthcare staff. These skills ensure smooth office operations, accurate record-keeping, and positive patient experiences in a busy medical practice.
What is the difference between Practice Office Associate vs Medical Receptionist?
| Aspect | Practice Office Associate | Medical Receptionist |
|---|---|---|
| Credentials | High school diploma; some roles may require certification in medical office administration | High school diploma; often no formal certification required |
| Work Environment | Medical offices, clinics, outpatient facilities | Hospitals, clinics, healthcare offices |
| Job Responsibilities | Scheduling, patient intake, insurance processing, administrative support | Greeting patients, answering calls, scheduling appointments, data entry |
The Practice Office Associate and Medical Receptionist roles share similar environments and administrative duties, but Practice Office Associates often have broader responsibilities including insurance processing and more complex administrative tasks. Medical Receptionists primarily focus on patient greeting and appointment scheduling. Both roles are essential in healthcare settings, with Practice Office Associates typically requiring more specialized training or certification.
What cities in Texas are hiring for Practice Office Associate jobs?
Cities in Texas with the most Practice Office Associate job openings:
Office Experience Manager
Bastrop, TX • On-site
H&R Block
• Accounting Services • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 28 days ago
Key responsibilities
Own the delivery and evolution of the consultative client experience within assigned offices, ensuring standards are met with discipline and care
Lead teams through adoption of new operating processes, behaviors, and ways of working, managing resistance and reinforcing expectations through coaching and leadership
Evaluate execution quality and client impact by modeling expected behaviors, providing feedback, and adapting practices to improve client experience and operational performance
H&R Block rating
5.7
Based on 295 frontline employees who took The Breakroom Quiz
Job description
About the Role
The Office Manager plays a critical role in bringing a new office operating model to life by owning office level outcomes through leadership, coaching, sound judgment, and disciplined execution.
As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as a people leader first, developing and coaching associate teams and front-line leaders, reinforcing consultative client-centric behaviors, and evaluating how the client experience is executed and how it impacts clients.
You exercise independent judgment and discretion in planning, prioritization, and decision-making to ensure consistent execution, strong associate performance and positive client outcomes. While operational execution remains foundational, this role places increased emphasis on communication, critical thinking, and leadership presence. You are responsible for ensuring teams are both trained on our new client experience operating expectations and consistently coached to apply them in client interactions, problem-solving, and decision-making.
This Office Experience Manager role supports the following office locations:
Day to day, you'll...
Required Qualifications
Preferred Qualifications
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Sponsored Job
#LI-KM2
The Office Manager plays a critical role in bringing a new office operating model to life by owning office level outcomes through leadership, coaching, sound judgment, and disciplined execution.
As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as a people leader first, developing and coaching associate teams and front-line leaders, reinforcing consultative client-centric behaviors, and evaluating how the client experience is executed and how it impacts clients.
You exercise independent judgment and discretion in planning, prioritization, and decision-making to ensure consistent execution, strong associate performance and positive client outcomes. While operational execution remains foundational, this role places increased emphasis on communication, critical thinking, and leadership presence. You are responsible for ensuring teams are both trained on our new client experience operating expectations and consistently coached to apply them in client interactions, problem-solving, and decision-making.
This Office Experience Manager role supports the following office locations:
- Bastrop, TX
- Elgin, TX
- La Grange, TX
Day to day, you'll...
- Own consistent delivery and evolution of the consultative client experience delivered through a new client experience model within assigned offices, ensuring standards are executed with discipline and care
- Lead teams through adoption of new operating processes, behaviors, and ways of working, managing resistance and reinforcing expectations through coaching, judgment, and leading by example
- Identify patterns in associate behaviors and client interactions, using those patterns to coach teams, reinforce effective consultative practices, and address execution gaps before they impact client outcomes
- Evaluate execution quality and client impact, modeling expected consultative and leadership behaviors in client interactions, problem solving, and decision making
- Ensure new client experience processes, technology, and office-level tests are implemented as designed and aligned to defined operating standards
- Conduct client interviews following appointments to gather real-time feedback on the client experience, respond appropriately to both positive and critical input, and translate insights into actionable feedback shared with office associates and partners, including Data Science and Analytics
- Use feedback and observed outcomes to adapt execution, behaviors, and priorities, while maintaining disciplined operational and client experience expectations
- Accountable for office-level execution, readiness, and results, ensuring disciplined operational performance
- Lead and develop associate performance through coaching, feedback, and clear expectations, reinforcing standards through visible leadership presence
- Exercise sound judgment and independent decision-making in addressing client needs, associate performance, and operational priorities
- Plan, prioritize, and adjust execution to ensure consistency, quality, and alignment to defined client and business expectations
- Participate in recruiting, hiring, and onboarding decisions, ensuring alignment to defined client service professionalism, consultative capability, and execution standards
- Accountable for seasonal workforce readiness and performance within assigned offices, in partnership with the District General Manager and supporting leaders
- Establish a performance-driven, collaborative office culture where learning, accountability, and shared ownership are expected
- Reinforce team norms that support professionalism, inclusion, and collective responsibility for the client experience
- Recognize progress, reinforce behaviors, and address culture or performance misalignment when needed
- Accountable for office-level performance outcomes, including client experience, associate results, and execution quality
- Identify patterns of underperformance or misalignment and take timely corrective action, using coaching, judgment, and decisive follow-through
Required Qualifications
- Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
- 3 years minimum related work experience
- Managerial experience leading people in a retail, service, or multi-unit environment, with accountability for execution, performance outcomes, and team results
- Demonstrated ability to exercise independent judgment and discretion in planning, prioritization, and day-to-day decision-making to deliver consistent results
- Strong client-centric mindset with a commitment to delivering a differentiated, consultative client experience through leadership and execution
- Strong people leadership capability, with proven ability to coach, develop, and hold associates accountable for performance and behaviors
- Experience leading teams through change and evolving expectations, including adoption of new processes or ways of working
- Ability to evaluate execution quality and translate client and performance feedback into corrective action and improvement
- Demonstrated professionalism, sound judgment, and clear communication skills when addressing both positive and critical feedback from clients and associates
- Comfort operating in test-and-learn environments, adapting execution based on feedback while maintaining operational discipline and standards
- Data and insight fluency, including comfort interpreting performance data, recognizing meaningful patterns or risks, and using insights to inform actions and priorities
- Willingness and ability to maintain consistent on-site leadership presence, with scope of responsibility flexing based on office and district design.Experience working in a consultative, client-facing environment where client conversations require judgment, trust-building, and problem-solving
Preferred Qualifications
- Prior responsibility for leading or influencing front-line leaders, such as Team Leaders or supervisors, in addition to individual contributors
- Exposure to pilot, Proof of Concept, or innovation environments where learning, iteration, and scaling were required
- Experience partnering cross-functionally (e.g., operations, analytics, training) to improve execution and client outcomes
- Prior experience supporting recruiting, onboarding, or workforce readiness for seasonal or variable staffing models
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Sponsored Job
#LI-KM2
What H&R Block employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US