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Powersports Service Manager information

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$33K

$70K

$118.5K

How much do powersports service manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for powersports service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Powersports Service Manager, and how can they be effectively managed?

As a Powersports Service Manager, one of the main challenges is balancing high-quality service with timely turnaround, especially during peak seasons when customer demand surges. Managing a team of technicians with varying experience levels and ensuring clear communication between the service department, parts department, and customers is also crucial. Effective managers stay organized, prioritize ongoing training, and implement efficient workflow systems to minimize delays. Building strong relationships with both staff and customers helps create a positive work environment and encourages repeat business.

What are the key skills and qualifications needed to thrive as a Powersports Service Manager, and why are they important?

To thrive as a Powersports Service Manager, you need strong knowledge of mechanical systems, service operations, and dealership practices, typically backed by experience in automotive or powersports service management. Familiarity with dealership management systems (DMS), manufacturer service software, and technical certifications such as OEM training are commonly required. Leadership, problem-solving, and customer service skills enable effective team management and high client satisfaction. These abilities ensure efficient service department operations, increased profitability, and positive customer experiences.

What does a Powersports Service Manager do?

A Powersports Service Manager oversees the service department in dealerships or shops that repair and maintain motorcycles, ATVs, snowmobiles, and other powersports vehicles. They manage service staff, ensure customer satisfaction, handle scheduling, and coordinate repairs and maintenance. Additionally, they are responsible for maintaining safety standards, controlling costs, and ensuring efficient operations. Their role is crucial in delivering excellent service experiences and maintaining the reputation of the business.

What is the difference between Powersports Service Manager vs Powersports Service Advisor?

AspectPowersports Service ManagerPowersports Service Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityAssists customers, diagnoses issues, and recommends repairs
CredentialsExperience in service management, technical knowledge, certifications often preferredCustomer service skills, technical knowledge, certifications less common
Work EnvironmentService department, managerial settingCustomer-facing, service department
Industry UsageUsed in dealerships and repair shopsCommonly found in dealerships and service centers

The Powersports Service Manager focuses on managing the service department, staff, and operations, ensuring efficient workflow and customer satisfaction. In contrast, the Powersports Service Advisor primarily interacts with customers, diagnosing issues, and recommending repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and oversight, while the advisor role centers on customer service and technical consultation.

More about Powersports Service Manager jobs
What cities are hiring for Powersports Service Manager jobs? Cities with the most Powersports Service Manager job openings:
What states have the most Powersports Service Manager jobs? States with the most job openings for Powersports Service Manager jobs include:
What job categories do people searching Powersports Service Manager jobs look for? The top searched job categories for Powersports Service Manager jobs are:
Powersports Service Manager jobs near you

Powersports Service Writer

Jones Powersports

Lancaster, PA

Full-time

PTO

Posted 23 days ago

Job description

Jones Powersports is looking for a motivated, organized, and customer-focused Service Advisor / Writer to join our fast-paced Powersports Service Department. If you enjoy working with customers and have a passion for motorcycles, ATVs, and UTVs, this is your opportunity to build a career in the powersports industry.

What You’ll Be Doing

  • Greet customers and accurately assess service needs
  • Write repair orders and detailed service estimates
  • Schedule appointments and manage service workflow
  • Communicate clearly with customers on repairs, timelines, and costs
  • Recommend maintenance and additional services
  • Coordinate with technicians to ensure efficient repairs
  • Deliver a high-quality customer experience every time

What We’re Looking For

  • Service advisor/writer experience (powersports or automotive preferred)
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Organized and detail-oriented
  • Proficient in computer systems and dealer management software, with experience using Lightspeed a plus
  • Passion for powersports is a big plus
  • Valid driver’s license

What We Offer

  • Competitive pay (hourly + performance incentives)
  • Paid time off
  • Employee discounts
  • Opportunities for advancement
  • A fun, energetic team environment

About Us

Jones Powersports is proud to be part of the Jones Family of Dealerships, a trusted name with deep roots in Lancaster County. With a long-standing reputation for quality, integrity, and customer service, we’ve been serving the local community for over 65 years and continue to grow. Our team is passionate about powersports and committed to delivering an exceptional experience for every customer.

Equal Opportunity Employer

Jones Powersports is an Equal Opportunity Employer and consider all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

If you love powersports and working with people, we want to hear from you!

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