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Post Sales Engineer Jobs in Arizona (NOW HIRING)

Bex Partners

Network Engineer

Phoenix, AZ · Hybrid

Collaborate with Sales Engineers, Project Managers, and clients to define technical requirements ... Conduct pre- and post-implementation testing to validate network functionality, failover ...

TRAPP TECHNOLOGY INC

Technical Account Manager

Phoenix, AZ · On-site +1

$75K/yr

Create and maintain technical documentation, runbooks, post-incident reports, architecture diagrams ... Minimum of 3 years in a client-facing technical security role (Sales Engineer, Customer Success ...

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Post Sales Engineer information

See Arizona salary details

$40.5K

$89.6K

$138.9K

How much do post sales engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for post sales engineer in Arizona is $89,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $104,800.00 per year, depending on experience, location, and employer.

What is a post sales engineer?

Post Sales Engineers are technical professionals who provide support to customers after a product or service has been sold. Their responsibilities often include implementing, configuring, and troubleshooting products, as well as providing training and ongoing technical assistance. They act as a bridge between the customer and the company, ensuring client satisfaction and successful product adoption. Post Sales Engineers often collaborate with sales, customer success, and product development teams to resolve issues and gather feedback for future improvements.

What are the key skills and qualifications needed to thrive as a post sales engineer, and why are they important?

To thrive as a Post Sales Engineer, you need a solid technical background in engineering or IT, strong problem-solving abilities, and experience with customer support, often supported by a relevant degree or certifications. Familiarity with troubleshooting tools, CRM systems, and industry-specific software platforms is typically required. Excellent communication, customer service orientation, and teamwork skills help you effectively resolve client issues and build lasting relationships. These skills are crucial for ensuring customer satisfaction, successful product implementation, and ongoing business growth.

What is the difference between Post Sales Engineer vs Customer Support Engineer?

AspectPost Sales EngineerCustomer Support Engineer
Required CredentialsBachelor's in Engineering or related field, technical certificationsTechnical diploma or associate degree, relevant certifications
Work EnvironmentPre- and post-sales technical support, client meetings, product demonstrationsCustomer issue resolution, troubleshooting, technical assistance
Employer & Industry UsageTechnology, manufacturing, software companiesIT services, software, hardware support

Post Sales Engineers focus on supporting clients after a sale, ensuring product implementation and satisfaction, often involving technical consulting. Customer Support Engineers primarily handle troubleshooting and resolving customer issues post-sale. While both roles require technical skills and customer interaction, Post Sales Engineers typically engage in more proactive consulting, whereas Customer Support Engineers focus on reactive problem-solving.

How does a post sales engineer typically collaborate with customer success and support teams to ensure client satisfaction?

A Post Sales Engineer works closely with customer success and support teams to address technical issues, provide product training, and ensure seamless implementation of solutions after a sale is completed. They often serve as a technical resource, helping to troubleshoot problems and bridge communication between clients and internal teams. This collaboration ensures that client needs are met promptly and that any challenges encountered during onboarding or product usage are resolved efficiently, contributing to long-term customer satisfaction and retention.
Post Sales Engineer jobs near you
Infographic showing various Post Sales Engineer job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $89,642 per year, or $43.1 per hour.

Regional Video Sales Specialist

Digital Monitoring Products

Tempe, AZ • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

Description
DMP is seeking a Video Sales Specialist to join a growing team of pre-sales professionals supporting the physical security industry. This role will support the sales channel designing video surveillance systems - helping dealers, monitoring centers, and enterprise end-users design, evaluate, and deploy DMP's industry-leading video security solutions.
The ideal candidate has a strong foundation in video systems and a working knowledge of access control and intrusion products. You'll thrive in a fast-paced, technical sales environment and serve as the critical bridge between DMP's product capabilities and the real-world needs of dealers and enterprise customers across North America.
DMP is a U.S.-based manufacturer of professional-grade intrusion detection panels and integrated physical security solutions. With decades of experience designing and building security hardware trusted by dealers and integrators nationwide, DMP is recognized for the reliability, flexibility, and depth of its product lines. DMP also supports its partners with designing video surveillance monitoring systems, enabling dealers to deliver comprehensive, fully integrated, monitorable security systems to their customers.
Qualifications:
  • 3-5 years of experience in territory or demand generation sales, supporting the sales of video surveillance cameras, recording systems or cloud-based video solutions within the physical security industry.
  • Hands-on knowledge of video surveillance analytics used in video monitoring applications.
  • Working knowledge of access control platforms and video surveillance systems (VMS, IP cameras, NVRs) as complementary technologies.
  • Experience working with and supporting security dealers and integrators, as well as enterprise end-users.
  • Strong ability to translate complex technical concepts into clear, accessible language for non-technical audiences.
  • Excellent verbal and written communication skills with confidence presenting to both technical and executive stakeholders.
  • Self-motivated, organized, and capable of managing multiple projects and priorities simultaneously.
  • Willingness to travel within North America (estimated 30-50%).
  • Accept and benefit from constructive performance feedback.

Additionally Valued Qualifications:
  • Familiarity with central station monitoring platforms and UL-listed installation requirements.
  • Experience with DMP products or comparable video products.
  • Knowledge of enterprise security procurement processes or commercial/government verticals.

Typical Duties and Responsibilities:
Pre-Sales and System Design:
  1. Serve as a primary video resource for the North American sales team and dealer/integrator network.
  2. Respond to technical inquiries, RFPs, and proof-of-concept requests in a timely and thorough manner.
  3. Deliver compelling technical product demonstrations to dealers, integrators, and enterprise end-users.
  4. Conduct site assessments and produce system design documentation including system configurations, zone layouts, network architecture, and device schedules for Virtual Keypad systems.

Channel and Customer Engagement:
  1. Travel onsite to support dealers and integrators with training, programming guidance, and system commissioning.
  2. Lead sales and technical training sessions covering DMP video systems.
  3. Manage pilot and proof-of-concept projects on behalf of the sales team, ensuring successful outcomes and clear documentation.
  4. Act as a trusted technical advisor to dealers and enterprise clients throughout the sales cycle and transition to post-sale support.

Cross-Functional Collaboration:
  1. Partner with product, engineering, and support teams to relay field feedback and influence the product roadmap.
  2. Collaborate with sales leadership to continuously improve the impact and scalability of the Video team.
  3. Contribute to the development of sales collateral including data sheets, brochures, integration guides, configuration documentation, and best practice resources.

Other:
  1. Observe and adhere to DMP Data Classification policy.
  2. Observes company policies. Continuously reviews processes to improve efficiency while maintaining conformance to requirements and fostering effective internal customer relationships.
  3. May perform related duties or fill in for others in the department or other departments when requested. May train or instruct fellow workers regarding own duties.

Why DMP:
  • Work directly with a respected U.S. manufacturer at the forefront of intrusion technology
  • Collaborative, field-empowered team culture backed by decades of dealer trust
  • Opportunities for career growth within a scaling sales engineering organization

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