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Pos Support Jobs in Arkansas (NOW HIRING)

The Wonderful Company

POS Support Technician

Paragould, AR · On-site

$20.25 - $27.75/hr

This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...

The Wonderful Company

POS Support Technician

Paragould, AR · On-site

$20.25 - $27.75/hr

This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...

Teleflora

POS Support Technician

Paragould, AR

$20.25 - $27.75/hr

This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...

Uasys

Fiscal Support Analyst

Little Rock, AR · On-site

$48K - $63K/yr

The Fiscal Support Analyst is responsible for various fiscal-related task that includes accounting ... Successfully maintain files for POs and close old POs, process travel requests and travel claims ...

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How much do pos support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for pos support in Arkansas is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Pos Support position, and why are they important?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

What is a POS Support job?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the most commonly searched types of Pos Support jobs in Arkansas? The most popular types of Pos Support jobs in Arkansas are:
What are popular job titles related to Pos Support jobs in Arkansas? For Pos Support jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Pos Support jobs in Arkansas look for? The top searched job categories for Pos Support jobs in Arkansas are:
Pos Support jobs near you
Infographic showing various Pos Support job openings in Arkansas as of July 2026, with employment types broken down into 64% Full Time, 32% Part Time, 2% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,801 per year, or $21.5 per hour.

POS Support Technician

The Wonderful Company

Paragould, AR • On-site

$20.25 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

The Wonderful Company rating

6.5

Company rating: 6.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

286th of 434 rated food and drinks producers

Job description

Company Description
Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers' doorsteps daily. We've been a part of The Wonderful Company family since 1979 and have become the world's largest flower delivery service. With more than 10,000 member florists in North America alone, we lead the industry by working directly with our florists to hand-arrange and deliver every bouquet!
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use active listening, troubleshooting and problem-solving skills to identify and resolve the customer's issues and educate them on the features and functionality of the applications.
This is an hourly position and is located in Paragould, Arkansas.
If you have a blend of technical and customer service skills, you may be a great candidate!
Job Description
  • Assist and troubleshoot Teleflora Florists in support of various application software packages, PC operating systems, and basic hardware via phone/email/chat
  • Log calls into the Call / Problem Tracking system
  • Meet or exceed the standards set within the department for effective call resolution and production
  • Provide excellent customer service
  • Escalate and direct customer calls as needed
  • Provide user feedback to management, quality assurance, and development
  • Perform all activities in compliance with audit standards in reliability, security, and quality
  • Prepare reporting as required
  • Perform other tasks as required
  • Maintain communication via multiple platforms
  • Work independently with strong time management and organizational skills
  • Instruct customers on how to install and operate hardware and software

Qualifications
Experience: Experience with personal computers, operating systems, utility programs and commands. Customer Service experience is a plus.
Knowledge: Basic knowledge of various PC hardware platforms and operating systems, with a fundamental understanding of business applications.
Education: High School diploma or equivalent. Completion of MIS, Networking or Accounting courses at the college level or 2-4 years equivalent work experience is helpful.
Additional Information
  • Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
    • 24/7 online physician consultations
    • virtual mental health resources
    • life coaching
    • engaging employee community groups
    • cash rewards for healthy habits and fitness reimbursements
    • library of on-demand fitness videos
  • Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
  • Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
  • Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
  • Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
  • Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
  • Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers-all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist-even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep-Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.
Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
EEO is the law - click here for more information

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