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Pos Associate Jobs in Muskegon, MI (NOW HIRING)

Brunswick

Scoring POS Systems Support Tech

Muskegon, MI · On-site

... POS workstations and peripherals, wired and wireless tablets, cloud-based CRM platforms, and a ... Associate's degree (A.A.) or equivalent coursework in progress from a two-year college or technical ...

The Chronic MI

Sales Associate

Muskegon, MI · On-site

$15.50/hr

You'll run transactions with strong cash handling and POS system proficiency, verify IDs and ... As a Sales Associate, you'll bounce between answering questions, keeping the sales floor easy to ...

The Chronic MI

Sales Associate

Muskegon, MI · On-site

$15.50/hr

You'll run transactions with strong cash handling and POS system proficiency, verify IDs and ... As a Sales Associate, you'll bounce between answering questions, keeping the sales floor easy to ...

High Profile

Budtender - Part-Time

Grant, MI · On-site

$13 - $15/hr

The Sales Associate is responsible for delivering world-class customer service while driving sales ... Accurately use and maintain point of sale (POS) system. * Comply with company cash handling ...

High Profile Cannabis

Budtender - Part-Time

Grant, MI · On-site

$13 - $15/hr

The Sales Associate is responsible for delivering world-class customer service while driving sales ... Accurately use and maintain point of sale (POS) system. * Comply with company cash handling ...

C3 Industries

Budtender - Part-Time

Grant, MI · On-site

$13 - $15/hr

The Sales Associate is responsible for delivering world-class customer service while driving sales ... Accurately use and maintain point of sale (POS) system. * Comply with company cash handling ...

Double JJ Resort

Retail Sales Associate

Rothbury, MI · On-site

$13.73/hr

Assists in merchandising functions, including accurate point-of-sale (POS) system, cash and card transactions, and daily reporting * Ensures the retail location adheres to the highest standards of ...

New

GameStop

Retail Keyholder (Store 5080)

Holland, MI · On-site

$13.50 - $17.75/hr

Meet associate performance expectations, including attendance, professional dress, and grooming requirements. * Operate the POS computer system and properly complete the required paperwork. * Possess ...

GameStop

Retail Keyholder (Store 6738)

Fruitport, MI · On-site

$13.50 - $18/hr

Meet associate performance expectations, including attendance, professional dress, and grooming requirements. * Operate the POS computer system and properly complete the required paperwork. * Possess ...

GameStop Inc

Retail Keyholder (Store 6738)

Fruitport, MI · On-site

$13.50 - $18/hr

Meet associate performance expectations, including attendance, professional dress, and grooming requirements. * Operate the POS computer system and properly complete the required paperwork. * Possess ...

GameStop Inc

Retail Keyholder (Store 5080)

Holland, MI · On-site

$13.50 - $17.75/hr

Meet associate performance expectations, including attendance, professional dress, and grooming requirements. * Operate the POS computer system and properly complete the required paperwork. * Possess ...

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All JobsPos Associate JobsPos Associate Jobs in Muskegon, MI

Pos Associate information

See Muskegon, MI salary details

$8

$17

$28

How much do pos associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pos associate in Muskegon, MI is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.22 per hour, depending on experience, location, and employer.

How does a POS associate typically collaborate with other team members to ensure smooth store operations?

A POS Associate works closely with cashiers, sales associates, and store managers to maintain efficient checkout processes and exceptional customer service. They often assist in resolving pricing discrepancies, processing returns, and keeping the front-end area organized. Effective communication and teamwork are essential, as POS Associates may need to coordinate with colleagues to address customer concerns or support busy periods. This collaborative environment helps ensure a positive shopping experience and smooth store operations.

What skills and qualifications are needed to thrive as a POS associate?

To thrive as a POS (Point of Sale) Associate, you need basic math skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with POS systems, cash registers, and inventory management software is typically required. Strong communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues efficiently. These skills are crucial for ensuring accurate transactions, positive customer experiences, and smooth store operations.

What is the difference between Pos Associate vs Cashier?

AspectPos AssociateCashier
Required CredentialsHigh school diploma or equivalent; POS system trainingHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail stores, restaurants, hospitalityRetail stores, supermarkets, restaurants
Employer & Industry UsageCommon in retail and hospitality for transaction processingUniversal in retail for customer checkout
Search & Comparison IntentUnderstanding POS system roles and responsibilitiesFocus on cash handling and customer service skills

The Pos Associate typically handles POS systems, inventory, and customer interactions in retail or hospitality settings, requiring specific POS training. A Cashier mainly focuses on processing transactions, cash handling, and customer service at checkout counters. While both roles involve transaction processing, the Pos Associate often has broader responsibilities related to POS system management and inventory, making it a more technical position compared to the cashier role.

What is a POS associate?

POS Associates, or Point of Sale Associates, are retail employees responsible for operating cash registers, processing customer transactions, handling payments, and providing customer service at checkout counters. They may also assist with bagging items, resolving customer inquiries, and maintaining a clean and organized checkout area. POS Associates play a crucial role in ensuring a smooth and efficient shopping experience for customers.

What cities near Muskegon, MI are hiring for Pos Associate jobs?

Cities near Muskegon, MI with the most Pos Associate job openings:

Pos Associate jobs near you
Infographic showing various Pos Associate job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,728 per year, or $17.2 per hour.

Scoring POS Systems Support Tech

BRUNSWICK BOWLING PRODUCTS LLC

Muskegon, MI • On-site

Full-time

Re-posted 22 days ago

Job description

Job Summary:

Brunswick Bowling Products is growing its Technical Support Team to keep pace with the rapidly expanding Bowling and Family Entertainment industry worldwide.

Our Technical Support Team plays a critical role in delivering high-impact customer support by maintaining and troubleshooting sophisticated Point-of-Sale and Scoring systems that power our customers’ operations. This team combines deep technical expertise with top-tier customer service.

Technicians leverage phone and email support alongside modern remote support tools to diagnose and resolve issues across a diverse technology stack, including Windows Server environments, POS workstations and peripherals, wired and wireless tablets, cloud-based CRM platforms, and a variety of serial- and network-connected devices.

We are looking for individuals who contribute positively to team culture and thrive in a collaborative environment. The ideal candidate brings a constructive mindset, communicates respectfully and effectively, and stays focused on shared goals while fostering a professional, supportive workplace.

This is a in-office position—not a remote role. Team members work on-site in a fast-paced, collaborative support environment, partnering closely with fellow technicians to solve customers’ technical challenges and deliver reliable solutions for customers around the globe.

Duties and Responsibilities

On premises duties

  • Evaluate, triage, and prioritize support requests received via phone, voicemail, email, and internal request channels.
  • Collaborate with on-site staff to analyze reported issues, define scope, and understand troubleshooting steps already performed.
  • Leverage available resources, including knowledge base articles, technical manuals, team expertise, and approved online references—to determine effective resolution paths.
  • Remotely access customer systems as needed to perform diagnostics, troubleshooting, and corrective actions.
  • Provide guidance and support for basic system operation and usage questions.
  • Assist customers with firmware and software updates, ensuring proper implementation and system stability.
  • Provide remote support to installation teams during deployments, troubleshooting hardware, software, and network related issues.
  • Stage and prepare replacement servers and client systems in-house for remote installation and deployment.
  • Accurately document customer issues, troubleshooting steps, and final resolutions within the ticketing system
  • Partner with Team Leads and experienced technicians to evaluate issues requiring escalation beyond standard troubleshooting procedures.
  • Develop and maintain technical documentation for the Brunswick Knowledge Base.

Off-premises duties

  • Occasional travel to customer sites for education on new products and their installation/maintenance.

Preferred Knowledge & Skills:

  • Hands-on experience with Windows Server and Windows Client operating systems in non-domain environments.
  • Solid understanding of wired and wireless networking concepts (LAN/WLAN), including troubleshooting through switch management interfaces.
  • Working knowledge of configuring, managing, and troubleshooting Windows DHCP Server.
  • Basic SQL proficiency, including executing queries, creating and restoring backups, and performing database repair tasks.
  • Experience with system imaging and backup solutions, such as Acronis Cyber Backup, to support remote system recovery from hardware failures or software corruption.
  • Strong ability to translate complex technical concepts into clear, step-by-step guidance for customers during remote troubleshooting sessions

Minimum Position Qualifications:

Experience: Minimum of two years of IT or software technical support experience, or two years of demonstrated knowledge in Bowling Products operations or service.

Education: Associate’s degree (A.A.) or equivalent coursework in progress from a two-year college or technical school; Electronics or Computer Science preferred.

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