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Pos Associate Jobs in Monroe, NC (NOW HIRING)

Rack Room Shoes, Inc.

Sales Associate

Matthews, NC · On-site

$13.25 - $17.75/hr

Process all sales and POS terminal transactions through the POS terminal in accordance with policy ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

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Pos Associate information

See Monroe, NC salary details

$8

$17

$29

How much do pos associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pos associate in Monroe, NC is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

How does a POS associate typically collaborate with other team members to ensure smooth store operations?

A POS Associate works closely with cashiers, sales associates, and store managers to maintain efficient checkout processes and exceptional customer service. They often assist in resolving pricing discrepancies, processing returns, and keeping the front-end area organized. Effective communication and teamwork are essential, as POS Associates may need to coordinate with colleagues to address customer concerns or support busy periods. This collaborative environment helps ensure a positive shopping experience and smooth store operations.

What skills and qualifications are needed to thrive as a POS associate?

To thrive as a POS (Point of Sale) Associate, you need basic math skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with POS systems, cash registers, and inventory management software is typically required. Strong communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues efficiently. These skills are crucial for ensuring accurate transactions, positive customer experiences, and smooth store operations.

What is the difference between Pos Associate vs Cashier?

AspectPos AssociateCashier
Required CredentialsHigh school diploma or equivalent; POS system trainingHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail stores, restaurants, hospitalityRetail stores, supermarkets, restaurants
Employer & Industry UsageCommon in retail and hospitality for transaction processingUniversal in retail for customer checkout
Search & Comparison IntentUnderstanding POS system roles and responsibilitiesFocus on cash handling and customer service skills

The Pos Associate typically handles POS systems, inventory, and customer interactions in retail or hospitality settings, requiring specific POS training. A Cashier mainly focuses on processing transactions, cash handling, and customer service at checkout counters. While both roles involve transaction processing, the Pos Associate often has broader responsibilities related to POS system management and inventory, making it a more technical position compared to the cashier role.

What is a POS associate?

POS Associates, or Point of Sale Associates, are retail employees responsible for operating cash registers, processing customer transactions, handling payments, and providing customer service at checkout counters. They may also assist with bagging items, resolving customer inquiries, and maintaining a clean and organized checkout area. POS Associates play a crucial role in ensuring a smooth and efficient shopping experience for customers.
What cities near Monroe, NC are hiring for Pos Associate jobs? Cities near Monroe, NC with the most Pos Associate job openings:
Pos Associate jobs near you
Infographic showing various Pos Associate job openings in Monroe, NC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,667 per year, or $17.6 per hour.

Sales Associate

Rack Room Shoes, Inc.

Matthews, NC • On-site

$13.25 - $17.75/hr

Full-time

Re-posted 4 days ago

Rack Room Shoes rating

5.6

Company rating: 5.6 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

68th of 104 rated fashion retailers

Job description

Job Description Summary

Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

  • Create an excellent shopping experience for our customers through awareness and company service standards.
    Positive attitude, willingness to serve and well informed.
    Sales and assistance
    Promotion of company rewards program and others business initiatives.
  • Maintain awareness of all current sales promotions.
  • Maintain merchandise presentation.
    Ensure stock is well arranged and merchandised properly.
    Maintain cleanliness and organization of all areas within the store.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
  • When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

What Rack Room Shoes employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Rack Room Shoes

Sourced by ZipRecruiter

Rack Room Shoes is an established retail industry entity that operates within the specialty footwear segment. Headquartered in Charlotte, NC, US, the company offers an extensive variety of shoes for men, women, and children. Founded in 1920, Rack Room Shoes has expanded its inventory to include comfort, dress, casual, and athletic shoes from well-known brands. The company's initial vision centered on offering top-quality products and excellent value, a mission it has successfully upheld, thus contributing to its robust standing in the sector. Besides its reputation for affordability, Rack Room Shoes is also known for its 'Buy One Get One 50% Off' sale, a long-time hallmark of the brand.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Salisbury, NC, US

Year founded

1920

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