Pos Associate Jobs in Ontario (NOW HIRING)

• Lead the configuration and implementation of GK Software solutions to support complex retail business requirements and operational objectives.
• Configure and maintain GK Software modules supporting retail operations, including:
• Point of Sale (POS)
• Inventory Management
• Customer Engagement
• Collaborate with business and IT teams to integrate GK Software with enterprise platforms such as SAP, Blue Yonder, and Manhattan Associates.
• Support large-scale system integration initiatives across multiple retail technology platforms.
• Lead system testing, deployment activities, troubleshooting, debugging, and release readiness activities.

• Monitor and manage the performance, reliability, and availability of GK Software systems.
• Provide expert-level support for production issues, incidents, defects, and system enhancements.
• Coordinate issue resolution and defect remediation with vendors and internal support teams.
• Plan, coordinate, and execute software upgrades, patches, and system enhancements.
• Develop and maintain system documentation, configuration records, technical specifications, and user guides.

• Partner with cross-functional teams including IT, Retail Operations, Customer Experience, and external vendors to identify system improvements and business opportunities.
• Act as the primary Subject Matter Expert (SME) for GK Software solutions.
• Provide recommendations to optimize system functionality, performance, and user experience.
• Facilitate knowledge transfer and deliver end-user training on system functionality, new features, and best practices.
• Support operational readiness activities for new releases and configuration changes.

• Analyze system and operational data to identify trends, inefficiencies, and opportunities for improvement.
• Partner with vendors and business stakeholders to develop reports, dashboards, and KPIs.
• Ensure data accuracy, integrity, and compliance with enterprise data governance standards.

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related discipline, or equivalent experience.
• Minimum 5 years of experience implementing, configuring, and supporting GK Software POS solutions or comparable enterprise retail systems.
• Demonstrated experience configuring and supporting retail POS platforms.
• Hands-on experience integrating enterprise systems including SAP, Blue Yonder, Manhattan Associates, or similar technologies.
• Experience supporting large-scale enterprise system implementation and integration initiatives.
• Strong troubleshooting, debugging, system testing, and production support experience.
• Experience working within Agile delivery environments.

• Experience within retail or consumer-facing organizations.
• GK Software Certification or equivalent retail POS platform expertise.
• Experience supporting inventory management and customer engagement systems.
• ITIL Foundation Certification.
• PMP Certification or equivalent project management experience.

• GK Software POS configuration and implementation experience.
• Deep understanding of retail operations and POS ecosystems.
• Experience supporting POS, inventory management, and customer engagement solutions.
• Experience integrating GK Software with enterprise applications such as SAP, Blue Yonder, and Manhattan Associates.
• Strong troubleshooting, production support, and incident management experience.
• Experience leading system enhancements, upgrades, and release activities.
• Ability to act as a technical SME and collaborate effectively with both business and technology stakeholders.

All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking "Apply Now."

The indicated pay range is a goodfaith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.

To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool-never as the sole decision-maker.