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Pos Analyst Jobs in Atlanta, GA (NOW HIRING)

Randstad Digital

POS Analyst I

Atlanta, GA · On-site

$30 - $40/hr

The analyst coordinates technology deployments, manages requests, supports system configurations, analyzes operational data, tracks vendor performance, creates leadership reporting, and assists with ...

CEDENT

POS Integration Analyst

Atlanta, GA · On-site

POS INTEGRATION ANALYST REQUIREMENTS: * 3 years+ working experience supporting POS hardware/software * 2 years+ working experience consulting with cross-functional teams (communication is a must) POS ...

Red Bull

Distribution Analyst

Atlanta, GA · On-site

$72K - $108K/yr

The main priorities for the Distribution Analyst (DA) will be providing Strategic Analysis, Standard Reports, Non-Distribution Support, Point of Sale (POS) management, and Communication for Region ...

Red Bull

Distribution Analyst

Atlanta, GA · On-site

$72K - $108K/yr

Company Description The main priorities for the Distribution Analyst (DA) will be providing Strategic Analysis, Standard Reports, Non-Distribution Support, Point of Sale (POS) management, and ...

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Pos Analyst information

See Atlanta, GA salary details

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$29

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How much do pos analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for pos analyst in Atlanta, GA is $29.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.27 and $31.65 per hour, depending on experience, location, and employer.

What does a POS analyst do?

A POS Analyst is responsible for managing, analyzing, and optimizing point-of-sale (POS) systems to ensure smooth retail operations. They troubleshoot system issues, support end-users, and work with technical teams to implement updates or improvements. Additionally, they analyze sales data to identify trends and provide recommendations to enhance efficiency and customer experience. Strong analytical, problem-solving, and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a POS analyst?

To thrive as a POS Analyst, you need strong analytical skills, attention to detail, and a solid understanding of point-of-sale systems and retail operations, usually supported by a degree in information technology, business, or a related field. Familiarity with POS software platforms (like Oracle Micros, NCR, or Lightspeed), SQL databases, and data reporting tools is highly beneficial, with certifications in relevant POS systems often preferred. Excellent problem-solving abilities, effective communication, and the ability to work collaboratively with cross-functional teams are important soft skills for this role. These competencies ensure accurate analysis, seamless system performance, and effective support for retail business objectives.

What are the main challenges a POS analyst faces in their day-to-day work?

One of the main challenges POS Analysts encounter is troubleshooting and resolving complex issues in point-of-sale systems while minimizing any disruption to retail operations. They often need to quickly analyze data and user feedback to identify the root causes of technical problems, which may involve coordinating with IT teams, vendors, and store personnel. Balancing ongoing system improvements with immediate support demands requires strong prioritization skills. Successful POS Analysts excel at working under pressure and maintaining clear communication with both technical and non-technical stakeholders.

What are popular job titles related to Pos Analyst jobs in Atlanta, GA?

For Pos Analyst jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Pos Analyst jobs in Atlanta, GA look for?

The top searched job categories for Pos Analyst jobs in Atlanta, GA are:

Pos Analyst jobs near you
Infographic showing various Pos Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 87% In-person, 6% Hybrid, and 7% Remote job distribution, with an average salary of $60,689 per year, or $29.2 per hour.

POS Analyst I

Randstad Digital

Atlanta, GA • On-site

$30 - $40/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

job summary:

Job Description


Department


Reports To


Location


Travel


Information Technology


Manager, Restaurant Technologies


Atlanta, GA (Hybrid)


Up to 10% as needed


Position Summary


The Restaurant Technology Analyst supports the administration, execution, reporting, and ongoing operational support of restaurant technology platforms across the organization. This role serves as a key liaison between franchisees, vendors, support teams, and internal stakeholders to ensure restaurant technology solutions are functioning effectively and delivering business value.


The analyst coordinates technology deployments, manages requests, supports system configurations, analyzes operational data, tracks vendor performance, creates leadership reporting, and assists with Level 3 support for technologies including Digital Menu Boards, Drive-Thru Timers, Headsets, integrated ordering platforms, tablets, and other restaurant technology systems.


Key Responsibilities


Focus Area


% Time


Primary Responsibilities


Operational Support


30%


Support daily operations; monitor incidents, service requests, and escalations; assist with Level 3 support coordination and root cause analysis; coordinate changes, updates, configurations, and deployments; maintain inventories and support records.


Reporting & Analytics


25%


Develop and maintain leadership dashboards; analyze trends in incidents, vendor performance, support tickets, and system health; produce weekly and monthly reports; track KPIs, SLAs, and milestones.


Vendor & Franchisee Coordination


20%


Partner with vendors to track open issues and deliverables; coordinate communications with franchisees and operations; schedule meetings, testing, and project reviews; monitor vendor responsiveness and accountability.


Project Management & Deployment Support


15%


Support restaurant technology rollouts and enhancements; coordinate testing plans and deployment schedules; track tasks, risks, dependencies, and action items; support requirements gathering and documentation.


Documentation & Process Improvement


10%


Create and maintain process documentation, knowledge articles, training materials, and operating procedures; identify workflow improvements and support continuous improvement initiatives.


Required Qualifications


Education


Bachelor's degree in Information Systems, Business Administration, Computer Science, Technology Management, or a related field.


Equivalent work experience may be considered.


Experience


2 to 5 years of experience in technology operations, IT support, business analysis, or project coordination.


Experience supporting multiple stakeholders in a fast-paced environment.


Experience working with vendors, ticketing systems, and operational reporting.


Restaurant, retail, hospitality, or franchise technology experience preferred.


Knowledge, Skills, and Abilities


Strong analytical and problem-solving abilities.


Advanced Microsoft Excel skills and proficiency with PowerPoint, Word, Outlook, and Power BI.


Experience using ServiceNow, Jira, Confluence, or similar tools.


Ability to organize, analyze, and summarize large volumes of operational data.


Strong written and verbal communication skills with attention to detail and follow-through.


Ability to communicate effectively with executives, vendors, franchisees, operators, and technical teams.


Ability to manage multiple priorities, deadlines, risks, and action items independently and collaboratively.


Preferred Qualifications


Experience supporting restaurant technologies such as Digital Menu Boards, Drive-Thru Timers, Headset Systems, Point of Sale systems, order aggregation platforms, kitchen display systems, or mobile ordering technologies.


Experience with ServiceNow, Jira, Power BI, SQL for basic reporting queries, and project management methodologies.


Success Measures


Timely coordination and resolution of technology issues and escalations.


Accurate, reliable, and actionable operational reporting.


Reduction in recurring technology incidents through trend analysis and process improvement.


Successful execution of deployments, testing plans, and project milestones.


Strong stakeholder satisfaction and clear vendor accountability tracking.


Complete, current, and usable documentation for support and operational teams.


Career Path


This role provides a strong career path into a Senior Analyst, Product Owner, Project Manager, or Restaurant Technology Manager position.


location: Sandy Springs, Georgia
job type: Contract
salary: $30 - 40 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:

Must Haves


1 . Ability to manage multiple priorities (working on multiple products on the same time as they don't connect with each other, they are with different vendors) 2-5 years experience


2. Knowledge around restaurant tech (digital menu boards, drive through timers etc) end to end life cycle of the products 2-5 years experience


3. Advanced Microsoft (copilot or any AI tools) 2-5 years experience


Nice to Haves


Real experience in restaurant technologies


Position Summary


The Restaurant Technology Analyst supports the administration, execution, reporting, and ongoing operational support of restaurant technology platforms across the organization. This role serves as a key liaison between franchisees, vendors, support teams, and internal stakeholders to ensure restaurant technology solutions are functioning effectively and delivering business value.


The analyst coordinates technology deployments, manages requests, supports system configurations, analyzes operational data, tracks vendor performance, creates leadership reporting, and assists with Level 3 support for technologies including Digital Menu Boards, Drive-Thru Timers, Headsets, integrated ordering platforms, tablets, and other restaurant technology systems.


Key Responsibilities


Operational Support


30%


Support daily operations; monitor incidents, service requests, and escalations; assist with Level 3 support coordination and root cause analysis; coordinate changes, updates, configurations, and deployments; maintain inventories and support records.


Reporting & Analytics


25%


Develop and maintain leadership dashboards; analyze trends in incidents, vendor performance, support tickets, and system health; produce weekly and monthly reports; track KPIs, SLAs, and milestones.


Vendor & Franchisee Coordination


20%


Partner with vendors to track open issues and deliverables; coordinate communications with franchisees and operations; schedule meetings, testing, and project reviews; monitor vendor responsiveness and accountability.


Project Management & Deployment Support


15%


Support restaurant technology rollouts and enhancements; coordinate testing plans and deployment schedules; track tasks, risks, dependencies, and action items; support requirements gathering and documentation.


Documentation & Process Improvement


10%


Create and maintain process documentation, knowledge articles, training materials, and operating procedures; identify workflow improvements and support continuous improvement initiatives.


qualifications:

Job Description


Department


Reports To


Location


Travel


Information Technology


Manager, Restaurant Technologies


Atlanta, GA (Hybrid)


Up to 10% as needed


Position Summary


The Restaurant Technology Analyst supports the administration, execution, reporting, and ongoing operational support of restaurant technology platforms across the organization. This role serves as a key liaison between franchisees, vendors, support teams, and internal stakeholders to ensure restaurant technology solutions are functioning effectively and delivering business value.


The analyst coordinates technology deployments, manages requests, supports system configurations, analyzes operational data, tracks vendor performance, creates leadership reporting, and assists with Level 3 support for technologies including Digital Menu Boards, Drive-Thru Timers, Headsets, integrated ordering platforms, tablets, and other restaurant technology systems.


Key Responsibilities


Focus Area


% Time


Primary Responsibilities


Operational Support


30%


Support daily operations; monitor incidents, service requests, and escalations; assist with Level 3 support coordination and root cause analysis; coordinate changes, updates, configurations, a


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