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Portfolio Recovery Jobs in Kansas (NOW HIRING)

Care Career

Travel PACU RN

Wichita, KS · On-site

Once the patient sufficiently recovers from the effects of the anesthesia, he/she is typically ... Posted job title: RN PACU About Care Career Care Career brings together a portfolio of leading ...

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Portfolio Recovery information

What is portfolio recovery?

Portfolio recovery refers to the process of purchasing and collecting on delinquent or charged-off debt portfolios, usually by specialized companies. These firms buy large groups of defaulted accounts from original creditors at a discount and then attempt to recover as much of the unpaid debt as possible from consumers. The goal is to maximize recovery while staying within legal and ethical guidelines. Portfolio recovery specialists may contact debtors directly, negotiate settlements, or use legal means to collect outstanding balances.

What are the key skills and qualifications needed to thrive in Portfolio Recovery, and why are they important?

To thrive in Portfolio Recovery, you need strong analytical skills, attention to detail, and a background in finance, business, or collections-related fields. Familiarity with collections software, CRM systems, and relevant compliance certifications is often required. Excellent negotiation, communication, and problem-solving abilities help you effectively engage with clients and resolve outstanding debts. These skills are crucial for maximizing recovery rates while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals in Portfolio Recovery, and how can they be managed?

Professionals in Portfolio Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and adhering to strict compliance regulations. Success in this role requires excellent communication skills, resilience, and a thorough understanding of legal guidelines governing debt collection. Many teams provide regular training and support to help staff handle difficult conversations and maintain compliance, while technology tools can streamline workflow and reduce stress. Building rapport with customers and staying organized are key to overcoming these challenges and succeeding in Portfolio Recovery.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule in debt collection refers to a guideline where debt collectors are advised to contact debtors no more than seven times over seven days and wait at least seven days between contact attempts. This rule aims to prevent harassment and ensure compliance with the Fair Debt Collection Practices Act (FDCPA). As a portfolio recovery specialist, understanding such regulations helps maintain ethical collection practices and avoid legal issues.

What is the difference between Portfolio Recovery vs Debt Collector?

AspectPortfolio RecoveryDebt Collector
CredentialsTypically no specific certifications required, but knowledge of collections laws helpsOften no formal certifications, but familiarity with debt collection practices is common
Work EnvironmentOffice-based, handling portfolios of defaulted debts for third-party agenciesField or office-based, contacting debtors to recover overdue payments
Employer & IndustryThird-party debt recovery agencies, financial institutionsDebt collection agencies, financial services companies

Portfolio Recovery specialists focus on managing and recovering debts through structured portfolios, often working with legal and financial tools. Debt collectors typically engage directly with debtors to negotiate payments. While both roles involve debt recovery, Portfolio Recovery emphasizes portfolio management and legal processes, whereas debt collectors focus on direct contact and negotiation.

Is Portfolio Recovery Associates real or fake?

Portfolio Recovery Associates is a legitimate debt collection company that hires professionals for roles such as debt recovery specialists and account managers. The company operates within the legal framework of debt collection and requires knowledge of consumer rights and relevant regulations. Job seekers should verify openings through official channels and be cautious of scams.

Who do Portfolio Recovery Associates work for?

Portfolio Recovery Associates is a debt collection agency that works on behalf of creditors and lenders to recover unpaid debts. Employees in this role typically follow federal and state regulations, and may use collection software and negotiation skills to contact debtors and facilitate repayment.

What is the highest paying collection job?

In collection jobs, roles such as senior collections manager or specialized debt recovery supervisor tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require experience, strong negotiation skills, and knowledge of debt collection laws and tools like collection software.
What job categories do people searching Portfolio Recovery jobs in Kansas look for? The top searched job categories for Portfolio Recovery jobs in Kansas are:
Portfolio Recovery jobs near you
Infographic showing various Portfolio Recovery job openings in Kansas as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Commercial Real Estate - Portfolio Manager

Keybank

Overland Park, KS • Hybrid

$71K - $125K/yr

Full-time

Posted 13 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

51st of 170 rated banks

Job description

Location:

11501 Outlook Street, Overland Park KansasJob Summary
Under the direction of the Senior Vice President of Servicing, the Manager I on the Loan Servicing & Asset Managment team is responsible for supervising Account Managers and overseeing the performance of the off-balance commercial real estate portfolio. This includes conduit, agency, and life insurance clients. The role also involves oversight of the Portfolio Services Warehouse team and the Conversions department. The Manager ensures compliance with regulatory, investor, and internal policies while delivering exceptional service to clients and rating agencies.
Essential Functions
  • Supervise daily functions of Account Managers and organize workflow to ensure productivity and compliance.
  • Act as liaison and manage warehouse client relationships, including contract negotiations and subservicing transactions.
  • Participate in new loan closing meetings and facilitate securitization and conversion processes.
  • Review and approve complex financial transactions such as escrow holdbacks and construction draws.
  • Authorize disbursements from cash management and investor reporting accounts.
  • Train staff and ensure adherence to procedures and policies.
  • Collaborate with IT to improve workflow efficiencies.
  • Evaluate and assign risk ratings through the Asset Quality Reporting process and participate in Asset Recovery Group planning sessions.
  • Recommend and implement policy and procedure revisions.
  • Be present in the office to work and collaborate in-person with colleagues and cross-functional teams.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education
  • Bachelor's Degree or equivalent experience (preferred)

Work Experience
  • 5+ years of commercial real estate servicing experience. (required)

Skills
  • Experience with McCracken/Strategy and RECWeb systems for managing commercial real estate loans.
  • Ability to manage workflows, prioritize tasks, and ensure productivity across teams while meeting deadlines in a dynamic environment
  • Ability to supervise staff, provide training, and foster a high-performance culture.
  • Understanding of legal principles related to commercial real estate transactions.
  • Familiarity with underwriting standards and practices for commercial real estate loans.
  • Strong verbal and written communication for internal collaboration and client interaction.
  • Ability to evaluate financial data, risk ratings, and operational performance.
  • Ability to assess property-level financials to support servicing decisions.
  • Ability to manage and grow client relationships and provide exceptional service to clients and rating agencies.

Core Competencies
    All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands
    • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

    COMPENSATION AND BENEFITS

    This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

    Job Posting Expiration Date: 08/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    #LI-Hybrid

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    About KeyBank

    Sourced by ZipRecruiter

    Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

    Industry

    Banking and credit intermediation

    Company size

    10,000+ Employees

    Headquarters location

    Cleveland, OH, US

    Year founded

    1849

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