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Portal Jobs in Washington (NOW HIRING)

AAC Inc

Portal Administrator

Washington, DC · On-site

Provide portal support to users external to the agency either for support on public facing applications or provide customer service and technical assistance to state and local government partners.

AAC

Portal Administrator

Washington, DC · On-site

Provide portal support to users external to the agency either for support on public facing applications or provide customer service and technical assistance to state and local government partners.

CGI Inc.

Portal Developer, Senior

Arlington, VA · On-site

$62.75 - $82.75/hr

Portal Developer, Senior Category: Digital Customer Experience Main location: United States, Virginia, Arlington Position ID:J0925-2129 Employment Type: Full Time Position Description: CGI Federal ...

Collabera

Senior Portal Applications Developer

Reston, VA

$99K - $137K/yr

The Senior Portal Applications Developer is responsible for developing portal applications. The position will require working closely with business requirements and design analysts to implement ...

Nüvitek

Senior ServiceNow Portal Developer

Mclean, VA · On-site

Description As a Senior ServiceNow Portal Developer at Nuvitek, you will play a vital role as you partner closely with an enthusiastic team of developers and engineers working in an Agile environment ...

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Showing results 1-20

All JobsPortal JobsPortal Jobs in Washington

Portal information

See Washington salary details

$17

$67

$85

How much do portal jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for portal in Washington is $67.98, according to ZipRecruiter salary data. Most workers in this role earn between $61.78 and $80.58 per hour, depending on experience, location, and employer.

What is a portal?

Portal jobs typically refer to roles related to the management, development, or support of web portals—centralized online platforms that provide users with access to information, services, or tools. These jobs can include positions such as portal administrators, developers, content managers, or support specialists. Responsibilities may involve maintaining the portal's functionality, ensuring security, updating content, and assisting users. The specific duties depend on the type of portal (e.g., corporate intranet, e-commerce, educational). Skilled professionals in portal jobs often have knowledge of web technologies, user experience, and content management systems.

What are the key skills and qualifications needed to thrive as a portal administrator?

To thrive as a Portal Administrator, you need expertise in web development, content management systems, and a solid understanding of network security, typically supported by a degree in computer science or related fields. Familiarity with tools such as SharePoint, Liferay, or Oracle WebCenter, as well as relevant certifications, is highly valuable. Strong problem-solving, attention to detail, and effective communication skills help you manage user needs and collaborate across departments. These competencies ensure smooth portal operations, secure information access, and optimal user experience.

What are some common challenges faced by portal administrators in maintaining system security and user access?

Portal Administrators often encounter challenges such as managing complex user permissions, ensuring secure data access, and keeping up with regular software updates to protect against vulnerabilities. Staying proactive in monitoring portal activity is key to preventing unauthorized access or data breaches. Additionally, balancing the needs of various departments while maintaining compliance with organizational policies can require strong communication and organizational skills.

What is the difference between Portal vs Customer Service Representative?

AspectPortalCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with online platformsRequires communication skills, sometimes specific industry certifications
Work EnvironmentOnline, remote, or in-office digital platformsIn-office or call center environment, interacting directly with customers
Industry UsageUsed across industries for online access pointsCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentUnderstanding online access roles, digital platform managementCustomer interaction, problem-solving, service delivery

While both roles involve customer interaction, a Portal typically manages online platforms and digital access points, whereas a Customer Service Representative directly interacts with customers to resolve issues and provide support. The roles often overlap in industries like retail and banking, but their primary functions and work environments differ.

What are the most commonly searched types of Portal jobs in Washington?

The most popular types of Portal jobs in Washington are:

What cities in Washington are hiring for Portal jobs?

Cities in Washington with the most Portal job openings:

Portal jobs near you
Infographic showing various Portal job openings in Washington as of August 2026, with employment types broken down into 3% Locum Tenens, 80% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $141,397 per year, or $68 per hour.

Web Developer / Portal Developer

Blue Rose Consulting Group, Inc.

Washington, DC • On-site

Full-time

Posted 27 days ago

Job description

About Blue Rose Consulting Group

Blue Rose Consulting Group is a mission-focused consulting firm dedicated to delivering innovative solutions that help federal organizations achieve their goals. We combine technical expertise, collaborative problem-solving, and a people-centered approach to support complex government missions.

People First. Mission Always.

About the Role

Location: Washington, D.C. Metro Area / National Capital Region (NCR)
Work Arrangement: Primarily based at a contractor site within 30 driving miles of downtown Washington, D.C., with onsite support at Department of State facilities as required

Blue Rose Consulting Group is seeking an experienced Web Developer / Portal Developer to design, develop, configure, and enhance web-based and self-service portal solutions supporting a federal customer.

The Web Developer / Portal Developer will focus heavily on ServiceNow Service Portal and self-service capabilities, including user portals, virtual agents, operational dashboards, knowledge applications, automated self-help tools, and notification interfaces. This role will work closely with business stakeholders, UX resources, developers, administrators, and technical leadership to deliver intuitive, secure, and mission-focused digital experiences.

This position requires U.S. citizenship and the ability to obtain and maintain a Secret security clearance.

What you’ll do
  • Design, develop, configure, and maintain web-based applications and self-service user portals.
  • Develop and customize ServiceNow Service Portal experiences to support customer and end-user requirements.
  • Build intuitive self-service capabilities that allow users to quickly access information, request services, and resolve common issues.
  • Develop and enhance Virtual Agent experiences, conversational workflows, and automated user-support capabilities.
  • Create operational dashboards that provide users and stakeholders with meaningful, actionable information.
  • Develop automated self-help tools and interfaces that improve the user experience and reduce manual support requirements.
  • Build and maintain knowledge base applications and interfaces that make organizational information easy to find and use.
  • Develop automated notification interfaces supporting business processes, service requests, incidents, and other operational workflows.
  • Translate business, functional, and user-experience requirements into effective portal and web solutions.
  • Analyze user needs to determine appropriate website and portal content, functionality, graphics, performance, and capacity requirements.
  • Customize portal pages, widgets, components, navigation, forms, and other user-interface elements.
  • Integrate web and portal solutions with ServiceNow applications and other enterprise systems as required.
  • Develop responsive interfaces that provide a consistent experience across desktop and mobile devices.
  • Collaborate with ServiceNow developers, administrators, business analysts, and technical leads on solution design and implementation.
  • Troubleshoot portal functionality, user-interface issues, integrations, and performance concerns.
  • Support testing, debugging, deployment, and ongoing maintenance of portal and web applications.
  • Apply accessibility, usability, security, and responsive-design principles throughout development.
  • Maintain technical documentation for portal configurations, customizations, integrations, and development activities.
  • Identify opportunities to improve self-service adoption and automate repetitive user interactions.
  • Support continuous improvement of the overall digital user experience.
QualificationsMinimum Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, Web Development, Information Systems, or a related technical discipline.
  • Active Secret security clearance.
  • Professional experience developing and maintaining web applications, portals, or enterprise self-service solutions.
  • Hands-on experience with ServiceNow Service Portal development and customization.
  • Experience developing portal pages, widgets, components, forms, navigation, and other user-facing functionality.
  • Experience with web development technologies such as HTML, CSS, JavaScript, and related front-end technologies.
  • Experience developing or supporting self-service and automated user-support capabilities.
  • Experience developing dashboards, knowledge interfaces, or automated notification functionality.
  • Ability to analyze user needs and translate requirements into functional web and portal solutions.
  • Understanding of responsive web design, usability, accessibility, and user-experience principles.
  • Experience troubleshooting and resolving web or portal application issues.
  • Strong analytical, problem-solving, documentation, and communication skills.
  • Ability to collaborate effectively with technical and non-technical stakeholders.
  • U.S. citizenship required.
Preferred Qualifications
  • ServiceNow Certified System Administrator (CSA) certification.
  • ServiceNow Certified Application Developer (CAD) certification or other relevant ServiceNow credentials.
  • Advanced experience developing and customizing ServiceNow Service Portal solutions.
  • Experience with ServiceNow Virtual Agent and conversational interfaces.
  • Experience developing custom ServiceNow widgets and reusable portal components.
  • Experience with ServiceNow knowledge management and self-service capabilities.
  • Experience developing operational dashboards and data visualizations.
  • Experience integrating ServiceNow portals with enterprise applications, APIs, or external data sources.
  • Experience with REST APIs, JSON, AJAX, or other web integration technologies.
  • Familiarity with ServiceNow UI Builder, Employee Center, or modern ServiceNow portal technologies.
  • Knowledge of Section 508 accessibility requirements and federal digital accessibility standards.
  • Experience supporting web or portal development within a federal government environment.
  • Familiarity with Agile development methodologies and tools such as Jira or Confluence.
Why Join Blue Rose?

At Blue Rose Consulting Group, you’ll have the opportunity to create digital experiences that make complex federal systems easier to navigate and use. Your work will help transform manual processes into intuitive self-service experiences, giving users faster access to the information and services they need.

We value developers who care about what happens on both sides of the screen: strong technology underneath and a clean, useful experience on top.