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Port Operations Manager Jobs in Farmington, CT (NOW HIRING)

American Cruise Lines

Engineer - Licensed

Guilford, CT · On-site

S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 ... Manage spare parts, supplies, and liquid transfers. * Oversee contractor repairs on machinery and ...

U.S. Navy

Surface Warfare Officer

Bristol, CT

Officer • Both Overview Surface Warfare Officers lead at sea by managing ship operations, combat ... and in port; willingness to accept worldwide assignment and deployment. Education Education ...

US Navy

Surface Warfare Officer

Westfield, MA

Officer • Both Overview Surface Warfare Officers lead at sea by managing ship operations, combat ... and in port; willingness to accept worldwide assignment and deployment. Education Education ...

US Navy

Surface Warfare Officer

Bantam, CT

Officer • Both Overview Surface Warfare Officers lead at sea by managing ship operations, combat ... and in port; willingness to accept worldwide assignment and deployment. Education Education ...

US Navy

Surface Warfare Officer

Springfield, MA

Officer • Both Overview Surface Warfare Officers lead at sea by managing ship operations, combat ... and in port; willingness to accept worldwide assignment and deployment. Education Education ...

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All JobsPort Operations JobsPort Operations Manager JobsPort Operations Manager Jobs in Farmington, CT

Port Operations Manager information

See Farmington, CT salary details

$32.9K

$67.3K

$125.7K

How much do port operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for port operations manager in Farmington, CT is $67,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $82,200.00 per year, depending on experience, location, and employer.

What does a port operations manager do?

A Port Operations Manager is responsible for overseeing the daily operations of a port, ensuring that cargo and vessel movements are conducted efficiently and safely. They coordinate with shipping lines, terminal operators, and customs officials to manage the flow of goods, schedule dockings, and address logistical challenges. Their duties also include supervising staff, managing budgets, and ensuring compliance with safety and environmental regulations. Ultimately, they play a key role in maintaining smooth and effective port operations.

How does a port operations manager typically interact with other stakeholders within a port environment?

A Port Operations Manager regularly coordinates with a wide range of stakeholders, including shipping companies, terminal operators, customs authorities, and logistics providers. Effective communication and strong relationship-building skills are essential, as the manager must ensure that cargo operations run smoothly and efficiently while addressing any issues that arise. Collaboration with internal teams, such as safety and maintenance, is also crucial to maintain operational standards and meet regulatory requirements. These interactions help the Port Operations Manager facilitate quick turnaround times and optimize port throughput.

What are the key skills and qualifications needed to thrive as a port operations manager, and why are they important?

To thrive as a Port Operations Manager, you need expertise in logistics, supply chain management, and maritime regulations, usually backed by a relevant degree and experience in port or terminal operations. Familiarity with port management software, cargo tracking systems, and safety compliance certifications is typically required. Strong leadership, problem-solving abilities, and effective communication help manage teams and coordinate with various stakeholders. These skills ensure smooth operations, regulatory compliance, and efficient cargo movement in a complex and high-pressure environment.

What is the difference between Port Operations Manager vs Port Supervisor?

AspectPort Operations ManagerPort Supervisor
ResponsibilitiesOversees overall port activities, logistics, and staff managementSupervises daily port operations and staff at a specific terminal or area
Required CredentialsRelevant certifications, experience in port logistics, possibly a degree in logistics or transportationExperience in port operations, safety training, and supervisory skills
Work EnvironmentOffice-based with on-site visits, coordinating with multiple departmentsPrimarily on-site, managing daily port activities and staff
Industry UsageCommonly used in large ports and shipping companiesUsed in port terminals and shipping facilities for operational supervision

The Port Operations Manager focuses on strategic oversight and coordination of port activities, while the Port Supervisor handles daily operational supervision at specific port areas. Both roles require relevant experience and certifications, but the manager has broader responsibilities and a higher level of oversight.

What job categories do people searching Port Operations Manager jobs in Farmington, CT look for?

The top searched job categories for Port Operations Manager jobs in Farmington, CT are:

What cities near Farmington, CT are hiring for Port Operations Manager jobs?

Cities near Farmington, CT with the most Port Operations Manager job openings:

Port Operations Manager jobs near you
Infographic showing various Port Operations Manager job openings in Farmington, CT as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $67,307 per year, or $32.4 per hour.

Cruise & Excursions Director

American Cruise Lines

Guilford, CT

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

Cruise amp; Excursions Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise amp; Excursions Directors to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.

The Cruise amp; Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise amp; Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise amp; Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.

This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction. The Cruise amp; Excursions Director reports to the Hotel General Manager.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities
  • Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
  • Create the Ship to Shore.
  • Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization.
  • Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
  • Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
  • Greet guests as they depart for and return from shore excursions.
  • Accompany guests on daily excursions as a company representative and brand ambassador.
  • Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service.
  • Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
  • Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
  • Make daily midday announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
  • Present a detailed Officer’s Introduction and Excursions Briefing to guests at the beginning of every cruise.
  • Assist in the delivery of the Safety Briefing with the Captain.
  • Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.).
  • Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up.
  • Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
  • Manage launch boat operations with the Mate.
  • Purchase morning newspapers in port each day.
  • Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
  • Ensure that approved background music is playing in lounges before and after each activity, presentation and show.
  • Create and update bulletin board daily.
  • Coordinate weekly office inventory.
  • Prepare folders and materials for turnaround day.
  • Inform crew members of daily excursion offerings.
  • Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary.
  • Oversee company representation at pre-cruise hotels on turnaround day (when applicable).
  • Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
  • Promote on board sales and brand loyalty program.
  • Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities.
  • Perform other reasonable duties as assigned by the Hotel General Manager.
  • Perform bartending duties as needed with other management personnel.
Qualifications:
  • Bachelor’s Degree in hospitality, tourism, or event management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Enthusiasm, confidence, and a can-do attitude.
  • Strong public speaking skills.
  • Strong social skills.
  • Strong critical thinking skills.
  • Strong sense of production and presentation.
  • Basic knowledge of audio/visual equipment required.
  • Excellent time management and attention to detail.
  • Strong knowledge of U.S. Geography preferred.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.
Attributes for Success:
  • Ability to engage guests throughout each cruise.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all guest, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.
Work Schedule:
  • 7 days per week while onboard the ship.
  • 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off.
  • This is a full-time, exempt position.
Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to work outside during inclement weather, staying agile, and maintaining balance over wet terrain.
  • Ability to work outside with frequent and direct sun and heat exposure.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.
Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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