Port Operations Manager Jobs in Duluth, MN (NOW HIRING)

Are you looking for a career where you can contribute to safety and make a meaningful difference every day? At General Security Services Corporation (GSSC), security is more than a service – it's a responsibility built on trust, professionalism, and integrity.

Since 1946, GSSC (DBA Midwest Patrol) has proudly protected the communities we serve through physical and electronic security solutions. Whether you're an experienced security professional or just starting your career, we offer paid training and a supportive team to help you succeed. If you're ready to join a team where protecting people and property is a shared mission, we encourage you to apply.

Reporting to the Security Supervisor, the Security Officer – Maritime is a vital team member providing security services to the prestigious Duluth Seaway Port Authority. The Maritime Security Officer is responsible for performing Maritime Access Control protocol, enforcing required security policies and procedures, and performing required inspections.

Maritime Security Officer Job Responsibilities:

• Performs roving foot patrol and escorts, including over uneven surfaces and stairs
• Enforces all required security policies and procedures pursuant to the facility security plan
• Confirms TWIC card requirements for all persons entering property
• Identifies authorization of vehicles and people entering port property and restricted areas
• Obtains and documents required information in maintaining accurate Access Control Logs
• Provides directions and instructions to visitors, vendors and contractors
• Performs authorization and inspections as required for vendors, contractors, vehicles, baggage and containers
• Monitors CCTV and alarms
• Performs guard desk duty, monitoring entrances and exits
• Performs emergency communication procedures as required
• Follows notification and call-out protocols in Port Security incidents
• Communicates using internal phone systems and radio
• Provides vehicle escorts and traffic control functions as required
• Maintains proper key control at all times
• Communicates openly with facility management and employees
• Participates in required security drills and exercise
• Promptly processes routine paperwork
• Maintains safe driving practices and vehicle care procedures as required
• Creates a positive working environment and strong teamwork
• Ensures compliance with all GSSC policies and procedures, federal regulations, state statutes, and specifications per client contracts
• All other duties, as assigned

Minimum qualifications include the following:

• Must have a High school diploma or equivalent
• Must be able to read, write and speak English
• A US Citizen or Alien lawfully authorized to work in the United States
• Must pass State & Federal background checks and drug screen
• Ability to meet and maintain applicable state, county, and municipal licensing requirements
• Excellent communication (verbal and written), administrative, customer service and organizational skills
• Must successfully complete GSSC Basic Training
• Basic computer skills
• Ability to demonstrate critical thinking
• Ability to project a professional and positive attitude while maintaining confidentiality
• Must possess a TWIC card or obtain one within one month

Preferred qualifications include the following:

• Valid driver's license and clear driving record
• 1 or more years of experience in the security, law enforcement, or military industries
• Military, Veteran, Law Enforcement, Corrections or Security related experience

Physical, Mental and Environmental Requirements:

• Seeing, hearing, speaking, and writing clearly.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Must be able to push, pull or drag and adult to safety from hazardous situations.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.
• Ability to safely operate a motor vehicle for extended periods of time, while frequently safely entering and exiting the motor vehicle.
• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.

Expectations:

• Schedule flexibility.
• Positive, supportive, collaborative, and team player mindset.
• Ensure compliance with GSSC policies and procedures.
• Ensure operational compliance with federal regulations and state statutes.
• Following GSSC core values.

We are an EOE/AA/DISABILITY/VETERANS/GENDER NEUTRAL employer. Historically underrepresented candidates are strongly encouraged to apply.