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Pool Concierge Jobs in Boca Raton, FL (NOW HIRING)

Omni Hotels

Front Desk Agent

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

... sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and ... concierge, amenities). * Promptly address and resolve guest concerns or issues with professionalism ...

Pier Sixty Six

Bell Captain

Fort Lauderdale, FL

... pool experiences, and a vibrant waterfront promenade with retail and dining. Every space is ... Collaborate with front desk and concierge teams to ensure smooth communication regarding guest ...

Pier Sixty Six

Bell Captain

Fort Lauderdale, FL · On-site

$12/hr

... pool experiences, and a vibrant waterfront promenade with retail and dining. Every space is ... Collaborate with front desk and concierge teams to ensure smooth communication regarding guest ...

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Pool Concierge information

See Boca Raton, FL salary details

$10

$17

$24

How much do pool concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pool concierge in Boca Raton, FL is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Pool Concierge vs Pool Attendant?

AspectPool ConciergePool Attendant
CredentialsCustomer service experience, sometimes certifications in safety or first aidBasic pool safety knowledge, sometimes lifeguard certification
Work EnvironmentLuxury hotels, resorts, private clubsPublic pools, hotels, resorts
Employer & IndustryHigh-end hospitality, private clubsHospitality, recreation facilities
Job FocusGuest services, reservations, amenitiesPool safety, cleaning, maintaining pool area

While both roles involve working around pools, a Pool Concierge primarily focuses on guest services and hospitality, whereas a Pool Attendant emphasizes safety, pool maintenance, and cleanliness. The roles often overlap in hospitality settings but differ in responsibilities and required certifications.

What is a pool concierge?

Pool Concierges are hospitality professionals responsible for ensuring guests have an enjoyable and seamless experience at a hotel's pool area or private club. Their duties often include setting up lounge chairs, providing towels, taking food and drink orders, answering questions about pool amenities, and assisting with guest requests. Pool Concierges may also help maintain a clean and welcoming environment, manage reservations for poolside cabanas, and coordinate special events or activities. Their goal is to enhance guest satisfaction by offering attentive and personalized service around the pool.

Do pool concierges make good money?

Pool concierges typically earn an hourly wage or salary that varies based on location, experience, and employer. In general, they earn around minimum wage to moderate pay rates, with some positions offering tips or bonuses that can increase overall earnings. Experience, customer service skills, and certifications can influence earning potential in this role.

What are the key skills and qualifications needed to thrive as a pool concierge, and why are they important?

To thrive as a Pool Concierge, you need strong customer service skills, attention to detail, and prior hospitality experience, often supported by a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and inventory tracking tools is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help create memorable guest experiences and manage guest requests efficiently. These skills ensure smooth pool operations, high guest satisfaction, and the maintenance of a positive and safe environment.

What are the main challenges a pool concierge faces during peak season, and how can they be managed effectively?

During peak season, a Pool Concierge often manages high guest volumes, ensuring personalized service while maintaining pool safety and cleanliness. Balancing multiple guest requests, managing poolside amenities, and coordinating with housekeeping and food & beverage teams can be demanding. Effective communication, strong organizational skills, and anticipating guest needs are essential to provide seamless service. Staying calm under pressure and being proactive in problem-solving help ensure a positive experience for all guests.

What are popular job titles related to Pool Concierge jobs in Boca Raton, FL?

For Pool Concierge jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Pool Concierge jobs in Boca Raton, FL look for?

The top searched job categories for Pool Concierge jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Pool Concierge jobs?

Cities near Boca Raton, FL with the most Pool Concierge job openings:

Pool Concierge jobs near you
Infographic showing various Pool Concierge job openings in Boca Raton, FL as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,765 per year, or $17.2 per hour.

Catering Services Administrative Assistant

Omni Hotels & Resorts

Fort Lauderdale, FL • On-site

Full-time

Re-posted 11 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 108 rated hotels

Job description

Omni Fort Lauderdale Hotel
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.
JOB PURPOSE: To handle all Administrative duties as required by the Catering & Convention Services Department.
ESSENTIAL JOB FUNCTIONS:
  • Answers incoming telephone calls from all Catering and Convention Services phone lines.
  • Responds to telephone inquiries by determining client's needs and specifications to relay to catering and convention services managers/directors.
  • Processes all incoming and outgoing correspondence as assigned.
  • Types all outgoing correspondence.
  • Maintains inventory of office supplies.
  • Ensures that all filing systems are maintained according to event detailed (Local, Convention and Spin-off).
  • Gathers and organizes all materials for weekly/monthly reports as directed.
  • Sells Food & Beverage to small convention groups and one-shot groups.
  • Daily office duties to include Event Reader Boards, Door Cards, BEO Change Log/Distribution, the Guarantee Sheet and the Daily Report.
  • Weekly office duties to include Weekly BEO distribution, Resume distribution, distribution of event reports, and others as assigned.
  • Arranges appointments for the Catering and Convention Services leadership team.
  • Assists with Welcome/Introduction Packets, Pre-Planning Meeting Agendas and Packets, Pre-Convention Meeting Welcome Packets and Thank You Letters.
  • Builds and maintains a strong rapport with assigned Catering and/or Convention Services Manager(s) client(s) and functions as their liaison as assigned.
  • Creates resume shells, corporate events memos, and all vouchers required for incoming customers.
  • Processes and completes all required documentation for telephone requests, amenity requests, key requests, banner requests, transportation requests and vendor requests.
  • Assists with creating and making adjustments to Banquet Event Orders (BEO's).
  • Coordinates Pre-Convention Meeting and Post-Convention Meeting Outlook invites.
  • Supports the planning and execution of in-house meetings as assigned.
  • Tracks and monitors deposit payments.
  • Communicate clearly and affectively across all departments with day to day tasks.
  • Works with assigned Catering and/or Convention Manager to ensure that all functions are "tied-down" 72 hours in advance (guarantees, floor plans, entertainment, flowers, A/V etc).
  • Special projects, and other administrative tasks as assigned.
  • Provides coverage for conference concierge team as assigned.

QUALIFICATIONS:
  • Previous catering, convention services experience in a large convention hotel required.
  • Previous office and customer service experience in a large convention hotel required.
  • Other relevant event, meeting planning, or hotel operations experience may be considered.
  • High school education required, college degree preferred.
  • Ability to clearly and pleasantly communicate in English with guests, management and co-workers, written, verbally in person, and by telephone
  • Ability to accurately and efficiently input information into computer systems, with developed computer proficiencies. Delphi experience required. Microsoft Excel, Powerpoint, and Word required.
  • Ability to work cohesively and respectfully with co-workers both within and outside of your department
  • Ability to think clearly, quickly and make concise decisions
  • Ability to work well under pressure, dealing with many guest and manager requests/questions within a short period of time
  • Strong organizational skills with the ability to prioritize and multi-task in a fast-paced environment.
  • Ability to prioritize and organize workload to ensure deadlines are met.
  • Ability to handle stressful situations, while maintaining a calm and welcoming and respectful demeanor.
  • Proven strong customer service focus with a passion for creating memorable and personalized guest experiences.
  • Expert in operating various office equipment, including but not limited to, telephones, computers, calculators, photocopiers and facsimile machines.
  • Must be able to work a variety of shifts, including early mornings, nights, weekends, and holidays.
  • Position requires the ability to sit and engage in repetitive motion, including utilizing telephone/computer for extended periods of time or for an entire shift.
  • Position requires the ability to move at a quick pace for extended periods of time.

ENVIRONMENT & POSITION ANALYSIS
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
  • Stand, walk or sit for an extended period or for an entire work shift.
  • Requires the ability to perform repetitive tasks, including utilizing telephone/computer for an extended period or for an entire shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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