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Policy Associate Jobs in Dallas, TX (NOW HIRING)

Hallmark Financial

Policy Service Associate

Dallas, TX

$15.50 - $20.75/hr

Policy Service Associate Job Summary : Provide superior customer service handling inbound calls and or live chats in a contact center environment assisting policyholders and agents by providing ...

Hallmark Financial

Policy Service Associate

Dallas, TX · On-site

$15.25 - $20.25/hr

Policy Service Associate Job Summary : Provide superior customer service handling inbound calls and or live chats in a contact center environment assisting policyholders and agents by providing ...

Tamus

Associate Director, Research Policy

Dallas, TX · On-site +1

Job Title Associate Director, Research Policy Agency Texas A&M University System Offices Department Research Compliance Office Proposed Minimum Salary Commensurate Job Location Dallas, Texas Job Type ...

usahs

Academic Records Associate

Dallas, TX · Hybrid

The Academic Records Associate is responsible for handling student academic records-related issues, policies, and regulations. The incumbent is required to continually develop knowledge in all ...

Fanniemae

Single Family Policy Lead

Plano, TX · On-site +1

$17.25 - $21.75/hr

THE IMPACT YOU WILL MAKE The SF Risk - Policy - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the ...

GM Financial

Risk Credit Policy Analyst II

Irving, TX · On-site

Associate Degree * Bachelor's Degree Finance, Economics, Mathematics, Business, Business Analytics, MIS, or other quantitative field; degrees in non-quantitative fields considered with adequate work ...

GM Financial

Risk Credit Policy Analyst II

Irving, TX · Hybrid

Associate Degree * Bachelor's Degree Finance, Economics, Mathematics, Business, Business Analytics, MIS, or other quantitative field; degrees in non-quantitative fields considered with adequate work ...

Hibbett Retail, Inc.

Sales Associate

Richardson, TX

$9 - $12.15/hr

The Sales Associate is knowledgeable in each product area or department in our store ... Upholds policies, procedures and standards listed in the visual manual. They must fully promote ...

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All JobsPolicy Associate JobsPolicy Associate Jobs in Dallas, TX

Policy Associate information

See Dallas, TX salary details

$40K

$57.5K

$72.5K

How much do policy associate jobs pay per year?

As of Jul 28, 2026, the average yearly pay for policy associate in Dallas, TX is $57,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,339.00 and $64,140.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Policy Associate, and why are they important?

To thrive as a Policy Associate, you need strong research and analytical skills, a relevant degree (such as in public policy or political science), and a solid understanding of legislative processes. Familiarity with data analysis tools, policy tracking software, and proficiency in Microsoft Office Suite are typically required. Excellent written and verbal communication, attention to detail, and the ability to build relationships with stakeholders are valuable soft skills. These capabilities are crucial for effectively shaping policy recommendations, supporting advocacy efforts, and ensuring informed decision-making.

What are Policy Associates?

Policy Associates are professionals who support the development, analysis, and implementation of policies within organizations such as government agencies, think tanks, or advocacy groups. They conduct research, draft policy documents, and help communicate policy recommendations to stakeholders. Policy Associates often work closely with senior policy staff, legislators, and external partners to ensure that policies are evidence-based and effectively address relevant issues. Their role can also involve tracking legislative developments, organizing events, and preparing reports.

What are some common challenges Policy Associates face when working on legislative research and analysis?

Policy Associates often encounter challenges such as tight deadlines, rapidly changing legislative priorities, and the need to synthesize large volumes of complex information into concise briefs. Additionally, collaborating with diverse stakeholders and adapting to shifting political or organizational landscapes can require flexibility and strong communication skills. Staying organized and proactive is key to managing multiple projects simultaneously and ensuring that research and recommendations remain relevant and impactful.
What are the most commonly searched types of Policy jobs in Dallas, TX? The most popular types of Policy jobs in Dallas, TX are:
What are popular job titles related to Policy Associate jobs in Dallas, TX? For Policy Associate jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Policy Associate jobs in Dallas, TX look for? The top searched job categories for Policy Associate jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Policy Associate jobs? Cities near Dallas, TX with the most Policy Associate job openings:
Policy Associate jobs near you
Infographic showing various Policy Associate job openings in Dallas, TX as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $57,494 per year, or $27.6 per hour.
Policy Service Associate

Policy Service Associate

Hallmark Financial

Dallas, TX

$15.50 - $20.75/hr

Full-time

Posted 28 days ago

Job description

Job Description:

Hallmark Financial is a property and casualty insurance company with a diversified portfolio of insurance products written on a national platform. Through its six insurance subsidiaries, Hallmark Financial markets, underwrites and services commercial and personal insurance in select markets. Hallmark Financial is headquartered in Dallas, Texas and its common stock is listed on NASDAQ under the symbol "HALL"

As Hallmark continues to grow, we strive to find talented, innovative and creative professionals to join our team. We offer very competitive compensation and benefit packages combined with a team atmosphere that encourages independent initiative and professional growth. Our philosophy is simple. When you are happy and healthy as an individual, you work at your fullest potential. Hallmark seeks to provide the resources our employees need to succeed professionally and personally.

Position Title:Policy Service Associate


Job Summary: Provide superior customer service handling inbound calls and or live chats in a contact center environment assisting policyholders and agents by providing timely, accurate and
responsive information for both auto and renters lines of business. Independently solve
problems of varying scope and complexity. Identify, analyze, and own customer policy
needs to ensure high customer satisfaction, growth, and retention of business. Perform
limited Underwriting duties and policy service processing on new and existing business.
Essential Duties and Responsibilitiesinclude the following.
Respond to requests from policy holders and agents for policy information,
interpretation of billing, routine policy changes, and quotes in an efficient and
professional manner.
Process Credit Card and/or E-check payments, policy endorsements, policy holder
requested cancellations, reinstatements, and document requests timely and
accurately.
Employ sound judgment and comply with all internal procedures and practices
when discussing policy related issues.
Perform limited underwriting review and processing on new and existing business.
Adhere closely to assigned schedule and is consistently reliable and dependable.
Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or equivalent. Minimum of 1 year of related experience required, insurance
experience is preferred but not required.
Active P&C License Preferred but not required.

Knowledge/Skills

  • Must be customer oriented with the ability to consistently maintain a pleasant phone demeanor, demonstrate patience with callers who are difficult to understand or are having problems grasping concepts, as well as have the ability and desire to diffuse and assist irate/difficult callers.
  • Excellent written and verbal communication skills.
  • Detail oriented, highly organized, efficient, and able to multi-task.
  • Strong analytical and critical thinking skills
  • Must be able to type at least 25 wpm.
  • Ability to sit for prolonged periods of time.
  • Spanish language proficiency preferred

Computer Skills

Basic Microsoft Office Skills

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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