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Police Service Assistant Jobs in Austin, TX (NOW HIRING)

... traffic; assist the public; issue CapMetro citations; perform other patrol activities. Interface with local police departments located within CapMetro's service area. Conduct preliminary ...

GENERAL PURPOSE Provide essential services to foster a safe community through crime reduction and ... Make preliminary investigations to assist in solving crimes against persons and property; gather ...

GENERAL PURPOSE Provide essential services to foster a safe community through crime reduction and ... Make preliminary investigations to assist in solving crimes against persons and property; gather ...

Police Officer

Leander, TX · On-site

$73K - $92K/yr

Police Department Division: Police Uniform Services Opening Date: 08/17/2026 Closing Date: 9/17 ... for service, investigating as needed to assist in the protection of the city's residents and ...

Police Officer

Leander, TX · On-site

$73K - $92K/yr

... for service, investigating as needed to assist in the protection of the city's residents and ... Including police car, police radio, handgun and other weapons as required, handcuffs, first aid ...

Training & development Assistant General Manager - Firehouse Subs Location: Bastrop, TX. Job Type ... of fire and police service, hot and hearty subs piled high with the highest quality meats and ...

Lieutenant

San Marcos, TX · On-site

$6.7K/wk

... FBI Academy). Assist the Chief of Police with the administration, management and oversight of the University Police Department including rendering basic police services in an effort to reduce ...

Prep cook / Slicer

Bastrop, TX · On-site

$13 - $17/hr

Follow food safety, sanitation, and company procedures * Assist the kitchen team as needed during ... of fire and police service, hot and hearty subs piled high with the highest quality meats and ...

Shift Manager

Bastrop, TX · On-site

$15 - $20/hr

Maintain food quality, safety, and cleanliness standards * Assist with opening and closing ... of fire and police service, hot and hearty subs piled high with the highest quality meats and ...

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Police Service Assistant information

See Austin, TX salary details

$7

$16

$24

How much do police service assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for police service assistant in Austin, TX is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.04 per hour, depending on experience, location, and employer.

What is a police service assistant?

Police Service Assistants are civilian employees who support police officers by handling administrative, clerical, and logistical tasks within a police department. Their responsibilities may include processing reports, managing records, assisting the public at front desks, and conducting data entry. They do not have law enforcement powers, but they play a vital role in ensuring the smooth operation of police services by allowing sworn officers to focus on their primary duties. Police Service Assistants often interact with the community and support various police functions behind the scenes.

What skills and qualifications are needed to be a police service assistant?

To thrive as a Police Service Assistant, you typically need a high school diploma or equivalent, strong organizational skills, and attention to detail. Familiarity with law enforcement databases, records management systems, and office software is commonly required. Excellent customer service, discretion, and effective communication are soft skills that help build trust and support both officers and the public. These abilities are essential for ensuring accurate recordkeeping, efficient operations, and professional interactions in a law enforcement environment.

What are common challenges faced by police service assistants in their daily work?

Police Service Assistants often manage a variety of administrative and operational tasks that can be fast-paced and demanding. They must handle confidential information with discretion, manage multiple priorities simultaneously, and communicate effectively with both sworn officers and the public. Balancing accuracy in paperwork with responsiveness to urgent requests is a frequent challenge. Adaptability and strong organizational skills help ensure smooth operations within the police department.

What is the difference between Police Service Assistant vs Police Officer?

AspectPolice Service AssistantPolice Officer
Required credentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma; police academy training and certification
Work environmentClerical, administrative, and support roles within police departmentsPatrol, investigation, and enforcement duties in various settings
Employer and industry usagePolice departments, law enforcement agenciesLaw enforcement agencies, police departments
Common search and comparison intentUnderstanding support roles in policingEnforcement and active duty roles in law enforcement

The main difference between a Police Service Assistant and a Police Officer lies in their responsibilities and required training. Police Service Assistants typically handle administrative and support tasks within police departments, requiring minimal certifications. In contrast, Police Officers perform active law enforcement duties, including patrol and investigations, requiring police academy training and certification. Both roles are essential to law enforcement operations but differ significantly in scope and responsibilities.

How to become a police service assistant?

To become a police service assistant, candidates typically need a high school diploma or equivalent, and must pass background checks and a physical fitness test. Some positions require prior customer service experience or familiarity with law enforcement procedures, and training is often provided on the job. Certification or specialized training may enhance prospects but is not always mandatory.

What cities near Austin, TX are hiring for Police Service Assistant jobs?

Cities near Austin, TX with the most Police Service Assistant job openings:

Infographic showing various Police Service Assistant job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,915 per year, or $16.8 per hour.

CapMetro
Trucking • 501 - 1,000 employees

6.6

Company rating: 6.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

77th of 99 rated public transport

People enjoy working here

Good training


$69K - $82K/yr

Full-time

Re-posted 13 days ago


Job description

WHY JOIN US? 

Be a foundational part of establishing and shaping our police department. 

Engage with the community and share in meaningful work with diverse, collaborative, and innovative teams whose focus is to modernize public transportation and improve how we serve our customers and team members. 

Enjoy the camaraderie of a structured and supportive team, paid training, job stability, and comprehensive benefits. This includes a $15K sign-on bonus, a competitive salary ranging from $69,764.60 to $82,076 (with potential for higher pay based on certifications and experience), annual salary increases, and much more! 


CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.

We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.

WHO YOU ARE: 

Experienced police officer with an active TCOLE certified Police license eager to apply your skills to the dynamic and challenging world of transit policing.  

Skilled communicator and problem solver with the ability to navigate complex situations with composure and make sound decisions under pressure.  

A team player who thrives in a collaborative environment and is passionate about making a positive impact on your community.  

Ready to make a lasting impact on our community?  

Join CapMetro's innovative team and play a pivotal role in ensuring the safety and security of Austin's public transit system. Apply today and be part of something big! 

WHAT YOU'LL DO: 

Respond to calls for transit police services on any CapMetro owned and/or controlled property to include all Park and Ride facilities, bus, or rail property and locations. 

Provide transit police services related to criminal and non-criminal matters on bus/train routes, at bus stop/shelters, on board buses and Paratransit vans. 

Investigate crimes, accidents, and incidents; arrests/detains suspects and violators; settle disputes; direct traffic; assist the public; issue CapMetro citations; perform other patrol activities. 

Interface with local police departments located within CapMetro's service area. Conduct preliminary investigations. 

Click here for the full job description:https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:500c7eed-9345-45c7-8d17-b9b91dc08b93 



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