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Police Operator Jobs in Connecticut (NOW HIRING)

City of Norwalk, CT

Dog Warden

Norwalk, CT · On-site

$75K - $83K/yr

Police Department - Animal Control Opening Date: 07/28/2026 Closing Date: 8/16/2026 11:59 PM ... Valid Connecticut Motor Vehicle Operator's License. Ability to obtain a handgun permit. Note: The ...

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All JobsPolice Operator JobsPolice Operator Jobs in Connecticut

Police Operator information

See Connecticut salary details

$31.9K

$52.4K

$68.5K

How much do police operator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for police operator in Connecticut is $52,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a police operator?

Police operators, often referred to as police dispatchers or emergency dispatchers, are responsible for answering emergency and non-emergency calls, gathering information from callers, and coordinating the appropriate response by dispatching police officers or other emergency services. They play a critical role in ensuring public safety by remaining calm under pressure, accurately relaying information, and prioritizing calls based on urgency. Police operators also use specialized communication systems and databases to assist both callers and officers in the field.

What challenges do police operators face during high-pressure situations?

Police Operators often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or dealing with distressed callers. The ability to remain calm, prioritize effectively, and communicate clearly is essential. Operators must quickly relay accurate information to officers in the field while maintaining professionalism and composure. Continuous training, teamwork, and support from supervisors help manage the stress and ensure effective response to emergencies.

What skills and qualifications are needed to be a police operator?

To thrive as a Police Operator, you need strong communication abilities, quick decision-making skills, and a high school diploma or equivalent, with some agencies requiring additional training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and emergency response protocols is typically expected. Excellent multitasking, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These qualifications are crucial for accurately relaying information, ensuring public safety, and supporting law enforcement personnel during high-stress situations.

How to become a police operator?

To become a police operator, candidates typically need a high school diploma or equivalent, pass a written exam and background check, and complete a training program at a police academy. Strong communication skills, the ability to handle stressful situations, and proficiency with radio and computer systems are also important requirements.

What is the difference between Police Operator vs Emergency Dispatcher?

AspectPolice OperatorEmergency Dispatcher
Required CredentialsHigh school diploma or equivalent; training in communication protocolsHigh school diploma or equivalent; certification in emergency communication
Work EnvironmentPolice dispatch centers, emergency call centersEmergency response centers, 911 call centers
Employer & IndustryLaw enforcement agenciesPublic safety agencies, emergency services
Common Search & ComparisonYesYes

Police Operators and Emergency Dispatchers often perform similar roles in emergency communication. While both require communication skills and work in emergency call centers, Police Operators typically focus on police-related calls, whereas Emergency Dispatchers handle a broader range of emergencies including fire and medical services. The roles are closely related, with overlapping skills and work environments, but differ in scope and specific responsibilities.

Police Operator jobs near you
Infographic showing various Police Operator job openings in Connecticut as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,438 per year, or $25.2 per hour.

Distribution System Operator

Eversource Energy

Windsor, CT

$53.17/hr

Full-time

Posted 23 days ago

Eversource Energy rating

8.8

Company rating: 8.8 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.


As Distribution System Operator, you will plan, coordinate, and supervise switching and tagging operations, issue clearances, monitor system loads, and support emergency restoration efforts for the electric distribution system. You will coordinate activities with CONVEX and other regions when system conditions cross jurisdictional lines and may serve as a Switching Director as assigned.

Training Program

Candidates are hired as apprentices and undergo a 12-18-month training program, including written exams and board evaluations. Successful completion is required to remain in the position.

Essential Functions:

  • Operate and maintain the Network Management System (NMS) and SCADA equipment.
  • Write, check, approve, and issue switching, grounding, and tagging instructions.
  • Analyze trouble calls and initiate corrective actions, including personnel callouts.
  • Monitor circuit and substation loads and voltages to ensure safe operation.
  • Support emergency restoration efforts, including Division EOCs and RMTs.
  • Maintain accurate system diagrams and databases reflecting current status.
  • Coordinate switching with CONVEX and other internal/external stakeholders.
  • Prepare and maintain operational records and reports.
  • Assist in training new operators and support NMS instruction.
  • Develop and maintain operating instructions in collaboration with Grid Management.
  • Operate PC-based and mainframe applications.
  • Coordinate dispatching with internal teams and external agencies (e.g., police, fire, DEP).
  • Subject to on-call duty.

Accountability/Authority

  • Ensure/Approve accurate and safe switching/tagging instructions and issue clearances.
  • Efficiently direct restoration activities, following company policies and procedures.
  • Provide timely and accurate reporting.
  • Maintain effective coordination with internal and external stakeholders.
  • Operate SCADA and related technologies proficiently.

Qualifications

Education:

  • High school diploma or the equivalent is required; associate's degree in electrical discipline preferred.

Experience:

  • Three (3) years of related experience is required; electrical utility experience is preferred.

Skills & Knowledge:

  • Thorough knowledge of switching/tagging procedures and understanding of distribution system operations.
  • Thorough knowledge of applicable PC-based and other technologies, with the ability to learn future technologies.
  • Ability to analyze electric distribution system problems and act accordingly.
  • Ability to act as customer advocate by assuring accurate and timely information is communicated on ETRs (Estimated Time of Restoration) and restoration remarks.

Testing Requirement:

  • Successful candidates will be required to pass pre-employment System Operator/Power Dispatcher (SO/PD) Test.

Working Conditions:

  • Ability to perform under emergency stress conditions.
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Compensation

  • Starting salary: $53.17/hour, with progression per union contract.
  • Visit our careers site for benefits overview.

Please attach a resume when completing your online application.

#elecadj

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Build trusting relationships

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.


EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor

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