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Police Dispatch Jobs in Massachusetts (NOW HIRING)

Town of Oxford

Part Time Dispatcher

Oxford, MA · On-site

$26.52/hr

Chief of Police Date: July 22, 2026 Summary/Objective The Oxford Police Department is accepting applications for a part-time dispatcher position. Dispatchers are the first point of contact in The ...

Babson College

Police Officer

Babson Park, MA · On-site

$36.08/hr

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Clintonma

Police Officer

Clinton, MA · On-site

$55 - $67/hr

Public Safety (Fire, Police, EMS, Dispatch) The Clinton Police Department is actively seeking motivated and community-focused individuals to join our team. Whether you are just starting your career ...

Babson College

Police Officer

Wellesley, MA · On-site

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Babson College

Police Officer

Wellesley, MA · On-site

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Babson College

Police Officer

Wellesley, MA

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Babson College

Police Officer

Wellesley, MA · On-site

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Babson College

Police Officer

Wellesley, MA · On-site

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Babson College

Police Officer

Wellesley, MA · On-site

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

Babson College

Police Officer

Babson Park, MA · On-site

... dispatching, providing a safe and secure environment at special events on campus, and response to ... Basic police firearms instruction and qualification course and/or recent re-qualification.

3M HEALTHCARE

Police Officer I

Waltham, MA · On-site

$71 - $74/hr

University Police Officer I Under the direct supervision of the Assistant Director of Public Safety ... When assigned to dispatch duty (15%), acknowledge all incoming personal visit or telephone reports ...

Brandeis University

Police Officer I

Waltham, MA · On-site

$35.37 - $40/hr

University Police Officers are expected to follow instructions of Public Safety Daily Reports and ... When assigned to dispatch duty, acknowledge all incoming personal visit/telephone reports at the ...

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All JobsPolice Dispatch JobsPolice Dispatch Jobs in Massachusetts

Police Dispatch information

See Massachusetts salary details

$30K

$70.4K

$110.9K

How much do police dispatch jobs pay per year?

As of Sep 5, 2026, the average yearly pay for police dispatch in Massachusetts is $70,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a police dispatcher?

Police dispatchers are trained professionals who receive emergency and non-emergency calls from the public and coordinate the appropriate police response. They gather crucial information from callers, assess the situation, and communicate with police officers via radio or computer to ensure a quick and effective response. Dispatchers play a vital role in public safety by remaining calm under pressure, multitasking, and providing instructions to callers until help arrives. Their work is essential for maintaining efficient communication between the public and law enforcement agencies.

What are the key skills and qualifications needed to thrive as a police dispatcher, and why are they important?

To thrive as a Police Dispatcher, you need strong multitasking abilities, clear communication skills, and typically a high school diploma or equivalent, with some agencies requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency phone systems is essential. Exceptional composure under pressure, active listening, and problem-solving skills help dispatchers effectively manage high-stress situations. These skills are crucial for ensuring swift, accurate emergency response and maintaining public and officer safety.

What are some common challenges faced by police dispatchers during high-pressure situations, and how can they manage stress effectively?

Police dispatchers frequently encounter high-pressure situations, such as coordinating emergency responses or handling multiple calls simultaneously. Staying calm under pressure, prioritizing tasks, and communicating clearly with officers and callers are essential skills. Many agencies provide ongoing training and access to support resources, like peer counseling or stress management programs, to help dispatchers cope with job-related stress. Building strong teamwork and maintaining open communication with colleagues can also make challenging shifts more manageable.

What is the difference between Police Dispatch vs Emergency Medical Dispatcher?

AspectPolice DispatchEmergency Medical Dispatcher
Required CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma or equivalent; CPR certification often preferred
Work EnvironmentPolice stations, emergency call centersMedical call centers, emergency response centers
Employer & Industry UsageLaw enforcement agenciesHealthcare and emergency medical services
Common Search & ComparisonYesYes

Police Dispatch and Emergency Medical Dispatch both involve handling emergency calls, but they serve different agencies and require specific certifications. Police Dispatch focuses on law enforcement emergencies, while Emergency Medical Dispatch centers on medical emergencies. Both roles are vital in emergency response systems and share similar work environments and credential requirements.

How do you become a police dispatcher?

To become a police dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check and aptitude tests. Strong communication skills, the ability to work under pressure, and knowledge of radio and computer systems are also important for the role.

What cities in Massachusetts are hiring for Police Dispatch jobs?

Cities in Massachusetts with the most Police Dispatch job openings:

Police Dispatch jobs near you
Infographic showing various Police Dispatch job openings in Massachusetts as of August 2026, with employment types broken down into 55% Full Time, 27% Part Time, 6% Temporary, 6% Contract, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $70,397 per year, or $33.8 per hour.

Civilian Police Dispatcher

City of Fitchburg

Fitchburg, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Job Summary
Responsible for receiving and processing all oral and written communications from the public and law enforcement personnel at Police Headquarters; primary responsibility for the initial deployment of law enforcement personnel and equipment; receive transmit information accurately and rapidly via communications equipment; maintain accurate records.
Full Job Description
Civilian Police Dispatcher 07.2026 Disclaimer
The City of Fitchburg is an Affirmative Action (AA) and Equal Opportunity Employer (EOE). This job description does not constitute an employment agreement between the employer and employee. The responsibilities and duties listed below are illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description is subject to change by the employer as the needs of the employer and the requirements of the job change.
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The City of Fitchburg offers an excellent benefits package ~ City of Fitchburg contributory retirement plan 457 Deferred Compensation Plan health vision and dental plans plus generous vacation sick personal time and more!
Application Special Instructions
To be considered for this position interested applicants must complete the application and upload a cover letter (Attn: Captain Christopher Garcia, Fitchburg Police Department) and resume in addition to any other required and/or requested documents. All application materials must be received to be eligible for consideration.

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