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Police Dispatch Jobs in Connecticut (NOW HIRING)

911 Dispatcher

Danbury, CT

$25.01 - $30.45/hr

... Dispatch (NAED) General police, fire and EMS operations training Cardio Pulmonary Resuscitation (CPR) Work Environment Shift work environment where hours of work will be driven by the call volume ...

Public Safety Telecommunicator

Vernon, CT ยท On-site

$2.0K - $4.0K/wk

Performs dispatch services for Police, Fire and EMS; Records, inputs, retrieves and transmits information. Shift work to include weekends, holidays and rotating days off with opportunity for overtime.

Public Safety Telecommunicator

CT ยท On-site

$2.0K - $4.0K/wk

Performs dispatch services for Police, Fire and EMS; Records, inputs, retrieves and transmits information. Shift work to include weekends, holidays and rotating days off with opportunity for overtime.

Public Safety Officer

Hamden, CT ยท On-site

$19/hr

Dispatching appropriate Public Safety Patrol Officers to calls for service and alarms using a ... Police, Fire, EMT's, Paramedics) in handling medical emergencies in the residence halls and ...

Showing results 21-40

Police Dispatch information

See Connecticut salary details

$26.2K

$61.3K

$96.6K

How much do police dispatch jobs pay per year?

As of Sep 6, 2026, the average yearly pay for police dispatch in Connecticut is $61,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a police dispatcher?

Police dispatchers are trained professionals who receive emergency and non-emergency calls from the public and coordinate the appropriate police response. They gather crucial information from callers, assess the situation, and communicate with police officers via radio or computer to ensure a quick and effective response. Dispatchers play a vital role in public safety by remaining calm under pressure, multitasking, and providing instructions to callers until help arrives. Their work is essential for maintaining efficient communication between the public and law enforcement agencies.

What are the key skills and qualifications needed to thrive as a police dispatcher, and why are they important?

To thrive as a Police Dispatcher, you need strong multitasking abilities, clear communication skills, and typically a high school diploma or equivalent, with some agencies requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency phone systems is essential. Exceptional composure under pressure, active listening, and problem-solving skills help dispatchers effectively manage high-stress situations. These skills are crucial for ensuring swift, accurate emergency response and maintaining public and officer safety.

What are some common challenges faced by police dispatchers during high-pressure situations, and how can they manage stress effectively?

Police dispatchers frequently encounter high-pressure situations, such as coordinating emergency responses or handling multiple calls simultaneously. Staying calm under pressure, prioritizing tasks, and communicating clearly with officers and callers are essential skills. Many agencies provide ongoing training and access to support resources, like peer counseling or stress management programs, to help dispatchers cope with job-related stress. Building strong teamwork and maintaining open communication with colleagues can also make challenging shifts more manageable.

What is the difference between Police Dispatch vs Emergency Medical Dispatcher?

AspectPolice DispatchEmergency Medical Dispatcher
Required CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma or equivalent; CPR certification often preferred
Work EnvironmentPolice stations, emergency call centersMedical call centers, emergency response centers
Employer & Industry UsageLaw enforcement agenciesHealthcare and emergency medical services
Common Search & ComparisonYesYes

Police Dispatch and Emergency Medical Dispatch both involve handling emergency calls, but they serve different agencies and require specific certifications. Police Dispatch focuses on law enforcement emergencies, while Emergency Medical Dispatch centers on medical emergencies. Both roles are vital in emergency response systems and share similar work environments and credential requirements.

How do you become a police dispatcher?

To become a police dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check and aptitude tests. Strong communication skills, the ability to work under pressure, and knowledge of radio and computer systems are also important for the role.

What cities in Connecticut are hiring for Police Dispatch jobs?

Cities in Connecticut with the most Police Dispatch job openings:

Infographic showing various Police Dispatch job openings in Connecticut as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $61,319 per year, or $29.5 per hour.

Emergency Telecommunications Call Taker/Dispatcher Trainee

City of Hartford, CT

Hartford, CT โ€ข On-site

$64K - $78K/yr

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Key responsibilities

  • Receive and process all emergency and non-emergency requests for service.

  • Determine the appropriate response required and the need for pre-arrival instructions.

  • Broadcast messages to police, fire, and EMS units to respond to requests for service.


Job description

Salary: See Position Description
Location : Public Safety Complex - 253 High Street Hartford, CT 06103, CT
Job Type: Full Time
Job Number: 01945 (Re-issued 8/17/2026)
Department: Emergency Services & Telecommunications
Opening Date: 08/12/2026
Closing Date: 9/2/2026 5:00 PM Eastern
Description
Vacancies are in the Department of Emergency Services and Telecommunications.
Emergency Telecommunications Call Taker:Salary $50,076.00 - $60,593.00 Annually
Receives and processes all emergency and non-emergency requests for service. Determines the appropriate response required and the need for pre-arrival instructions. Serves as the first point of contact with callers. Processes requests for service via 9-1-1 and other phone lines, for police, fire, and Emergency Medical Service (EMS) emergencies. Questions the caller to determine nature of incident and refers the caller appropriately.
After the successful completion of a six (6) month probationary period, Call Takers are eligible to be placed on a promotional list for Emergency Telecommunications Dispatcher Trainee.
Emergency Telecommunications Dispatcher Trainee: Salary $56,771.00 - $58,474.00 Annually
Receives and processes all emergency and non-emergency requests for service. Determines the appropriate response required and the need for pre-arrival instructions. Broadcasts messages to Police, Fire, and EMS units to respond to requests for service. Processes requests for information such as record checks and stolen car listings. Maintains contact with Field Units and maintains records of units in or out of service. Operates radio, Computer Aided Dispatch System and other communications equipment. Performs related work as required.
After the successful completion of a nine (9) month probationary period, including obtaining required certifications, Emergency Telecommunications Dispatcher Trainees will be eligible to be automatically promoted to Emergency Telecommunications Dispatcher ($64,753.00-$78,351.00 Annually).
Certified is defined as holding a current State of Connecticut Telecommunicator Certification, Collect/NCIC Certification AND EMD Certification.
These positions are in the 1716 union position. The hours of the position are 40 per week.
This position requires working holidays, weekends and shift work. Additional earning potential exists with overtime, shift differential and holiday pay.
Please note that this recruitment will result in a combined list. The Appointing Authority will determine which position to offer selected candidates.
Knowledge, Skills & Abilities
The examination consist of a computerized written test, a performance test, a typing test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure: typing speed and accuracy; prioritization; multitasking; data entry; memory recall; comprehension; probability; and decision-making.
Testing Dates:
Testing will be held between September 10 and September 11, 2026. Dates and times of the testing sessions will be sent via email.
Candidates will be sent a link to self-schedule for testing after the posting closes. Please be sure to regularly check your email for the scheduling link. Scheduling will be done on a first come-first serve basis. Candidates will be required to attend one test session.
Please use this link, , to familiarize yourself with what the test will entail.
Qualifications
Open to all qualified applicants who meet the following qualifications:
A high school diploma or GED.
A COPY OF YOUR HIGH SCHOOL DIPLOMA, GED CERTIFICATE OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DEGREE OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.
SPECIAL REQUIREMENT: Call Taker
Must successfully complete the mandated State of Connecticut Telecommunications Certification within one year of employment. Must successfully complete a State of Connecticut recognized Emergency Medical Dispatch (EMD) Course selected by the Department.
SPECIAL REQUIREMENT: Dispatcher Trainee
If appointed, you must successfully complete Telecommunicator State Certification, NCIC/ COLLECT certification, and a State-approved emergency medical dispatch course within nine (9) months of appointment date. A valid driver's license preferred.
If selected, you will be required to pass a physical examination administered by a city physician, a drug and alcohol screening, and a background check. If appointed as a Call Taker you will serve a six (6) month probationary period. If appointed as Emergency Telecommunications Dispatcher Trainee, you will serve a nine (9) month of probationary period. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulation.
Other Information
  • Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
  • All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
  • Please be sure to check your junk and spam email for all recruitment communication.
  • Applications via facsimile or email are not accepted.

EMPLOYMENT PREFERENCES AND LEGAL NOTICES
  • Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
  • Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form, along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
  • Americans With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.
  • An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.

01
I have attached a copy of my high school diploma/transcript or equivalency (I understand this is required to be considered for this position and not attaching my diploma/transcript will deem me not qualified).
  • Yes
  • No

02
I understand in order to move forward in this recruitment I will need to attend testing on September 10. 2026 or September 11, 2026.
  • Yes
  • No

03
Explain why a position in Emergency Telecommunications is of interest to you.
04
Describe multitasking and provide a job related example of how Emergency Telecommunicators deal with multitasking and how often.
Required Question