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Pnc Credit Card Jobs in Virginia (NOW HIRING)

Pnc Credit Card information

See Virginia salary details

$12

$20

$25

How much do pnc credit card jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for pnc credit card in Virginia is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $22.16 per hour, depending on experience, location, and employer.

What are PNC credit cards?

PNC credit cards are financial products offered by PNC Bank that allow customers to make purchases, manage expenses, and access credit. These cards come in various types, including rewards, cash back, and low-interest options, each designed to meet different financial needs and spending habits. PNC credit cards typically offer features such as online account management, fraud protection, and special introductory rates. Cardholders can also benefit from the PNC Bank's customer service and digital banking tools. To apply, individuals usually need to meet certain credit and income requirements.

What skills and qualifications are needed to thrive as a PNC Credit Card specialist?

To thrive as a PNC Credit Card Specialist, you need strong knowledge of financial products, customer service expertise, and typically a background in banking or finance. Familiarity with CRM systems, credit card processing platforms, and compliance regulations like PCI DSS is important. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills ensure accurate account management, regulatory compliance, and high customer satisfaction in a competitive financial environment.

What are common challenges faced by PNC Credit Card customer service representatives, and how can applicants prepare for them?

PNC Credit Card Customer Service Representatives often encounter challenging situations such as handling high call volumes, addressing complex customer inquiries, and managing escalated complaints. To succeed, applicants should demonstrate strong communication skills, patience, and the ability to remain calm under pressure. Familiarity with PNC's credit card products and basic knowledge of financial regulations can also be advantageous. Preparing for these challenges by practicing active listening and problem-solving will help applicants excel in this role.

What is the difference between Pnc Credit Card vs Pnc Customer Service Representative?

AspectPnc Credit CardPnc Customer Service Representative
Required CredentialsCredit card knowledge, basic financial understandingCustomer service skills, communication skills, sometimes financial knowledge
Work EnvironmentBank branches, online platforms, call centersCall centers, branch offices, remote work
Employer & Industry UsageFinancial services, bankingFinancial services, banking
Common Search & ComparisonProduct features, benefits, eligibilityCustomer support, job roles, career paths

The comparison between Pnc Credit Card and Pnc Customer Service Representative highlights that the credit card role focuses on product knowledge and customer transactions related to credit products, while the customer service representative role emphasizes communication skills and assisting clients with various banking inquiries. Both roles are integral to Pnc Bank's operations within the financial industry.

What are popular job titles related to Pnc Credit Card jobs in Virginia?

For Pnc Credit Card jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Pnc Credit Card jobs in Virginia look for?

The top searched job categories for Pnc Credit Card jobs in Virginia are:

What cities in Virginia are hiring for Pnc Credit Card jobs?

Cities in Virginia with the most Pnc Credit Card job openings:

Infographic showing various Pnc Credit Card job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,137 per year, or $20.3 per hour.

Business Analytics Lead Senior - Marketing & Customer Analytics

PNC Bank

Tysons Corner, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Key responsibilities

  • Lead Cards and Lending audience selection, optimization and delivery, ensuring alignment with business objectives, risk frameworks, and marketing priorities across all products.

  • Lead the execution, audit, review, and approval of campaign selection criteria and ensure high quality final campaign delivery across prescreen and non-prescreen channels.

  • Serve as a point of escalation for campaign delivery issues and analyze campaign delivery gaps to identify optimization opportunities.


PNC Bank rating

7.8

Company rating: 7.8 out of 10

Based on 347 frontline employees who took The Breakroom Quiz

89th of 175 rated banks


Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Lead Senior within PNC's Data, Modeling & Analytics Marketing & Customer Analytics organization, you will be based in Wilmington, DE, Tysons, VA, Pittsburgh or Philadelphia, PA.
Role Overview:
At PNC, we're building the next generation of credit card experiences and data-driven marketing is at the heart of that vision. As a Business Analytics Lead Senior supporting Credit Card and Lending Campaign Management and Marketing Strategy, you will lead acquisition campaigns and audience selection to drive customer acquisition, engagement, and portfolio growth.
This is a high-impact lead role where you'll bring together analytical rigor, marketing strategy, and customer selection to influence key decisions across the credit card business. You'll work closely with senior stakeholders to develop innovative marketing approaches, optimize performance, and champion a culture of experimentation and continuous improvement.
Key Responsibilities:
Lead Cards and Lending audience selection, optimization and delivery, ensuring alignment with business objectives, risk frameworks, and marketing priorities across all products. Optimize campaign audience selection by integrating valuation and response modeling to maximize returns.
Lead the execution, audit, review, and approval of campaign selection criteria and ensure high quality final campaign delivery across prescreen and non-prescreen channels.
Define and evolve the campaign delivery operating model, including governance, controls, and approval processes for selection criteria and execution.
Provide strategic oversight of campaign execution platforms (e.g., Experian Ascend Marketing), including data availability, data flows, and execution readiness.
Drive continuous improvement of campaign processes and data flows, identifying opportunities to enhance efficiency, scalability, and control within execution platforms.
Partner closely with marketing operations, external partners, internal strategic analytics team to ensure campaigns are executed efficiently and in line with business and regulatory requirements.
Serve as a point of escalation for campaign delivery issues
Lead campaign delivery reporting and tracking across channels (Branch, Online Banking, Mobile, Call Center) and products (Cards, UIL, HELOC, Mortgage).
Analyze campaign delivery gaps, identify optimization opportunities, and clearly communicate insights and recommendations to senior stakeholders.
Preferred skills and experience:
8+ years of experience in marketing analytics, credit cards, consumer banking, or a related data-driven role, with at least 5 years in a leadership or managerial capacity.
Proven ability to lead and develop high-performing analytical teams.
Strong expertise in prescreen and non prescreen acquisition campaigns, including proactive prescreen and reactive prescreen processes.
Familiarity with campaign execution and analytics tools such as Experian Ascend Marketing, Tableau, SQL, Hadoop, HIVE, and Python (preferred).
Strong proficiency in data tools (SQL, SAS, Python, or similar) and experience working with large, complex datasets.
Strategic thinker with a deep understanding of customer behavior, marketing performance metrics, and portfolio dynamics.
Excellent communication and storytelling skills, with the ability to influence stakeholders at all levels.
Prior experience in banking or financial services preferred.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as the primary mentor to more junior employees.
  • Consults with clients and mentors consultants/leads on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product/solution development.
  • Leading efforts across the team in determining the optimal analytic approach and supporting development, implementation and enhancements.
  • Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable more complex, data driven decision making.
  • Leads the analysis of results and makes strategic recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

CompetenciesAnalytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging TechnologiesWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Language AssessmentsNo Required or Preferred Language AssessmentsPay TransparencyBase Salary: $100,100.00 - $202,800.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 09/01/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


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