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Pm Dispatcher Jobs in Rochester, NY (NOW HIRING)

TES Staffing

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Customer Service Dispatcher (Entry-Level)

Henrietta, NY · On-site

$18 - $20/hr

Monday-Friday, 8 AM-5 PM * Pay: $18/ hour * Full benefits upon permanent hire * Great opportunity to start a career in office work Role Summary: As a Service Dispatcher, you'll play a key role in ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

Monday-Friday, 1:30 PM to 10:00 PM Duties and Responsibilities: * Work cross-functional with dispatch to resolve on-the-ground issues. * Be a liaison between management, dispatch, and drivers.

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All JobsPm Dispatcher JobsPm Dispatcher Jobs in Rochester, NY

Pm Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do pm dispatcher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pm dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

Is dispatching a stressful job?

Dispatching can be stressful due to the need to coordinate multiple tasks, respond quickly to emergencies or delays, and manage high-pressure situations. Effective communication skills, organization, and the ability to handle stress are important for success in this role.

What are the key skills and qualifications needed to thrive as a PM dispatcher, and why are they important?

To thrive as a PM Dispatcher, you need strong organizational skills, attention to detail, and a background in logistics or transportation, often supported by a high school diploma or relevant certification. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving abilities, multitasking, and effective communication are standout soft skills for this role. These competencies ensure efficient coordination of shipments, timely responses to issues, and smooth operations during evening or overnight shifts.

Is it hard to get hired as a Pm Dispatcher?

Getting hired as a Pm Dispatcher can vary depending on the industry and location, but generally requires good communication skills, organizational ability, and familiarity with dispatch software. Entry-level positions may be easier to obtain, while more experienced roles may require relevant certifications or prior experience. Competition can be moderate, but demonstrating reliability and efficiency improves hiring prospects.

What is a PM dispatcher?

PM Dispatchers, or Preventive Maintenance Dispatchers, are professionals responsible for coordinating and scheduling preventive maintenance tasks for equipment, vehicles, or facilities. They ensure that all maintenance activities are assigned efficiently and completed on time to prevent breakdowns and ensure smooth operations. PM Dispatchers communicate with technicians, track maintenance schedules, and update records to help maintain safety and compliance standards.

How does a PM dispatcher typically coordinate with drivers and other departments to ensure efficient scheduling during evening shifts?

As a PM Dispatcher, you’ll work closely with drivers, customer service representatives, and operations managers to manage routes and address schedule changes that arise during evening hours. Communication is key—using dispatch software and real-time updates, you’ll assign loads, respond to delays, and help resolve any logistical issues. The role often requires quick decision-making and strong organizational skills to keep everything running smoothly, especially as late-day schedules can be impacted by earlier service delays. Regular collaboration and problem-solving with your team are essential to ensure customer satisfaction and on-time deliveries.
What cities near Rochester, NY are hiring for Pm Dispatcher jobs? Cities near Rochester, NY with the most Pm Dispatcher job openings:
Pm Dispatcher jobs near you
Infographic showing various Pm Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% Locum Tenens, 67% Full Time, 20% Part Time, 1% Temporary, 8% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Technical Support & Dispatch - FT

TES Staffing

Rochester, NY • On-site

$17 - $18/hr

Full-time

Re-posted 2 days ago

Job description

Job Opportunity: Service Dispatcher

Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real-world print management strategies to reduce costs, secure documents, and minimize environmental impact. We're looking for driven individuals ready to contribute their best.

Details:

  • Schedule: Monday-Friday, 8 AM-5 PM
  • Pay: $17-18/hr
  • Full benefits upon permanent hire
  • Great opportunity to start a career in office work

Role Summary:
As a Service Dispatcher, you'll play a key role in ensuring smooth operations by coordinating service technicians, resolving customer inquiries, and maintaining accurate records. You'll prioritize calls, handle escalations, and provide excellent customer support.

Key Responsibilities:

  • Dispatch service technicians promptly, minimizing response times and ensuring efficiency.
  • Document dispatch activities accurately using automated systems.
  • Resolve customer service issues and escalate complex inquiries when needed.
  • Maintain and update customer records; assist with billing and account inquiries.
  • Expedite parts orders, process supply requests, and support contract administration.
  • Handle customer calls with professionalism and provide timely resolutions.
  • Perform additional responsibilities as assigned.

Qualifications:

  • Experience: 3+ years in dispatch or customer service troubleshooting roles.
  • Education: High School Diploma or equivalent.
  • Skills:
    • Proficient in Microsoft Suite (Excel, Word).
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced, dynamic environment.
    • Self-motivated and detail-oriented.

Take the first step toward building your career in a supportive and dynamic work environment. Apply today!