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Player Support Jobs in Phoenix, AZ (NOW HIRING)

Senior Video Player Engineer, Roku

Tempe, AZ · On-site

$143 - $161/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fox Digital Video Platform team seeks a Sr Video Player Engineer, Roku to design and implement core ... Support and develop software engineers by providing coaching and educational opportunities.

Account Executive, Suite Sales

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Player 15 Group properties, while supporting broader premium sales initiatives and departmental goals. Your Role on the Team * Generate new business revenue through the sale of suite leases, premium ...

Finance Analyst

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix ... In this high-impact role, you will support all facets of Finance for Payroll department while ...

Senior Video Player Engineer, iOS

Tempe, AZ · On-site

$143K - $161K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fox Platform Group seeks a Sr. Video Player Engineer, iOS to design and implement core video player ... Experience building components to support video playback, user interfaces, video metadata, and ...

Senior Video Player Engineer, Roku

Tempe, AZ

$143K - $161K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fox Digital Video Platform team seeks a Sr Video Player Engineer, Roku to design and implement core ... Support and develop software engineers by providing coaching and educational opportunities.

Technology Services Assistant (PT)

Phoenix, AZ · On-site

$37K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities * Set up, operate, and strike event and meeting technology including PA systems ...

Senior Video Player Engineer, iOS

Tempe, AZ · On-site

$143K - $161K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fox Platform Group seeks a Sr. Video Player Engineer, iOS to design and implement core video player ... Experience building components to support video playback, user interfaces, video metadata, and ...

Manager, Arena Security

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix ... In this high-impact role, you will support all facets of managing, training, and deployment of ...

In-Arena Host

Phoenix, AZ · On-site

$14 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix ... In this high-impact role, you will support all facets of Suns In-game Promotions for Live ...

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Showing results 1-20

Player Support information

See Phoenix, AZ salary details

$11

$18

$26

How much do player support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for player support in Phoenix, AZ is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is a player support?

A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.

What are the typical daily responsibilities of a player support specialist?

As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.

What are the key skills and qualifications needed to thrive in the player support position, and why are they important?

To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.

What does a player support agent do?

A player support agent assists gamers by resolving technical issues, answering questions, and providing guidance related to gameplay, accounts, or transactions. They often communicate via chat, email, or phone and use support tools to track and manage customer inquiries efficiently.

What are popular job titles related to Player Support jobs in Phoenix, AZ?

For Player Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Player Support jobs in Phoenix, AZ look for?

The top searched job categories for Player Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Player Support jobs?

Cities near Phoenix, AZ with the most Player Support job openings:

Infographic showing various Player Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,397 per year, or $18.5 per hour.

Esports Assistant Coach Student Worker (FWS/NFWS)

Grand Canyon Education

Phoenix, AZ • On-site

Part-time

Posted 7 days ago


Grand Canyon Education rating

7.0

Company rating: 7.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

29th of 77 rated education support services


Job description

Grand Canyon University is seeking a Assistant Coach to support the mission of Grand Canyon University through GCU's Esports department

Purpose within the organization:The Assistant Coach will work closely with the Head Coach and players to improve team performance, strengthen communication and coordination, develop individual and team fundamentals, and prepare the roster for competitive matches.Key ResponsibilitiesTeam Development
  • Assist the Head Coach in developing and implementing team practice plans.
Match Preparation
  • Assist with preparation for upcoming competitive matches and tournaments.
VOD & Gameplay Analysis
  • Review team and individual VODs to identify tactical and mechanical issues.
Practice & Match Support
  • Attend scheduled team practices and competitive matches as required.
  • Assist with organizing scrimmages and structured practice sessions.
Player Support
  • Build positive professional relationships with players.
  • Encourage accountability, teamwork, communication, and a growth mindset.
QualificationsRequired
  • Strong knowledge of competitive VALORANT.
  • Understanding of core tactical concepts including team communication, utility usage, map control, rotations, trading, economy management, and site execution.
  • Experience playing or coaching in a competitive esports environment.
  • Strong communication and interpersonal skills.
  • Ability to give constructive criticism in a professional and respectful manner.
  • Ability to analyze gameplay and identify actionable improvements.
  • Reliable attendance and strong time-management skills.
  • Ability to work effectively as part of a coaching and management staff.
  • Valid Drivers License and Clean Driving Record

Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

  • Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
  • Retain a 2.0 GPA as a bachelor level student or a 3.0 GPA as a Master level student.
  • Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fail below the minimum requirements.

Pay Rate: Minimum Wage

Anticipated End Date: June 30, 2027

Number of Openings: 1

Manager: Esports - Head Coach

Currently working at GCU/GCE? Please be sure to apply internally through your Employee Workday account!


What Grand Canyon Education employees say

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About Grand Canyon Education

Sourced by ZipRecruiter

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Industry

Education

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

1983