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Player Support Jobs in Phoenix, AZ (NOW HIRING)

Player 15 Group

In-Arena Host

Phoenix, AZ · On-site

$14 - $18.75/hr

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix ... In this high-impact role, you will support all facets of Suns In-game Promotions for Live ...

Fox

Senior Video Player Engineer, Roku

Tempe, AZ · On-site

$143K - $161K/yr

Fox Digital Video Platform team seeks a Sr Video Player Engineer, Roku to design and implement core ... Support and develop software engineers by providing coaching and educational opportunities.

Fox

Senior Video Player Engineer, iOS

Tempe, AZ · On-site

$143K - $161K/yr

Fox Platform Group seeks a Sr. Video Player Engineer, iOS to design and implement core video player ... Experience building components to support video playback, user interfaces, video metadata, and ...

Player 15 Group

IT Business Analyst

Phoenix, AZ · On-site

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix ... Partner with Enterprise Technology leadership to support technology planning, prioritization, and ...

Player 15 Group

Finance Analyst

Phoenix, AZ · On-site

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix ... In this high-impact role, you will support all facets of Finance for Payroll department while ...

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How much do player support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for player support in Phoenix, AZ is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is a player support?

A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.

What are the typical daily responsibilities of a player support specialist?

As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.

What are the key skills and qualifications needed to thrive in the player support position, and why are they important?

To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.

What does a player support agent do?

A player support agent assists gamers by resolving technical issues, answering questions, and providing guidance related to gameplay, accounts, or transactions. They often communicate via chat, email, or phone and use support tools to track and manage customer inquiries efficiently.

What are popular job titles related to Player Support jobs in Phoenix, AZ?

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The top searched job categories for Player Support jobs in Phoenix, AZ are:

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Player Support jobs near you
Infographic showing various Player Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,397 per year, or $18.5 per hour.

Maintenance Technician, Traffic Support

Player 15 Group

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Job Summary:
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.
Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.
We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.
We are seeking an experienced and motivated Maintenance Tech to join our team. In this role, you will support all facets of Maintenance Department for Traffic Support Services, while playing a key role in broader department initiatives.
Your Role on the Team
  • Maintain/repair garage equipment
  • Ensure cleanliness of all facilities and lots (sweeping/mopping, pressure washing, trash removal)
  • Assist with setup of barricades for traffic closures
  • Operate company owned vehicles for various purposes
  • Support Scheduled Events
  • Other duties as assigned

Your Skills and Experience
  • Self-starter, able to function independently
  • Strong attention to detail and organizational skills
  • Ability to multi-task
  • Ability to maintain flexibility in work schedule to meet organizational needs
  • Effective written and verbal communication skills
  • Flexibility to adapt to changing work requirements, including special events
  • Reliable and punctual

The Team & Experience
We believe great organizations are built by great people. That's why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an "I'll do it" mentality in support of the team and our fans.
From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.
At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:
  • Competitive medical, dental, vision, life and disability coverage options
  • Paid vacation, sick time, volunteer time and company holidays
  • 401(k) plan with Player 15 Group match
  • Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
  • Team swag throughout the year plus employee discounts at our Team Shop and online store
  • Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
  • Access to amenities, including:
    • Full fitness center with locker rooms and showers
    • Indoor/outdoor basketball courts
    • Pickleball court
    • Golf simulator and putting green
    • On-site cafeteria and collaborative gathering spaces

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com

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