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The Director, Adobe Platforms Operations is a hands-on engineering leader accountable for theoperations, maintenance and development of Coca-Cola's marketing work-management and generative-AI creative platform ecosystem.Reporting to the Senior Director,MarTechPlatform Integrations, this leader owns the day-to-day health and the ongoing build-out of these platforms, supporting marketing operations, contentproductionand brand compliance across all regions (North America, LATAM, EMEA, APAC).

The role covers a connected set of Adobe platforms that power how marketing work gets done and how on-brand content gets produced at scale:Adobe Workfront(marketing work and project management),Workfront Fusion(integration and automation),Adobe Firefly Design Intelligence (FDI), the brand-intelligence capability co-created with Coca-Cola to codify our visual identity rules and scale brand compliance , andAdobe Firefly Foundry, our custom, IP-protected generative-AI models trained on Coca-Cola's brand and content to generate on-brand, production-ready creative. The leader keeps these platforms reliable and well-governed while continuously developing new capabilities,automationsand integrations across them.

This leader runs the engineering and operations teams thatconfigure, automate, integrate, maintain and extendthese platforms, ensuring work, content and brand-intelligence flow cleanly between Workfront, the Firefly/GenStudioecosystem, AEM Assets, and Coca-Cola's enterpriseMarTech, AdTech, Customer and Commercial systems. The role is accountable for platform availability, delivery quality, brandgovernanceand continuous improvement within the strategy and lifecycle direction set by the Senior Director.

Engineering Managers and senior engineers across theplatformoperations and development teams report to this leader, who is accountable for the team's delivery and growth.

This role reports to theSenior Director,MarTechPlatformIntegrationsand partners closely with peer Directors, Brand/Creative operations, and Adobe on shared platforms and dependencies.

WhatYou'llDo for Us:

Engineering Leadership & Team Excellence

Lead and develop high-performing platform operations and development teams, with clear accountability for platform health, automationqualityand delivery.

Build teams that own the platforms end to end, from configuration and automation through testing, deployment,maintenanceand support.

Recruit, develop andretainstrong Workfront, Fusion and Adobe integration talent, creating a culture of technical excellence and accountability.

Lead through Engineering Managers and senior engineers, coaching for craftsmanship and growth.

Apply engineering and operations standards, operating rhythms and accountability frameworks aligned to outcomes, consistent with direction set by the Senior Director.

Platform Operations & Maintenance

Own the day-to-day operations,healthand maintenance of theWorkfront, Fusion, Firefly Design Intelligence (FDI)and Firefly Foundryplatforms: availability, performance, configuration, releases, upgrades, environmentgovernanceand overall platform health.

Keep the platforms reliable and well-governed, with strong monitoring, support, change control and incident response, minimizing disruption to marketing and creative operations.

Manage licensing, access, and platform administration, ensuring consistent,secureand well-documented configuration across teams and regions.

Partner with Tech Operations on reliability and incidentprevention, andmaintain clear runbooks and operating rhythms.

Generative-AI Creative Platform & Model Operations

Operate and advanceFirefly Design Intelligence:maintainthe brand-intelligence rules and design systems that codify Coca-Cola's visual identity, so generated content stays on-brand and compliant at scale.

Manage theFirefly Foundry custom-model lifecycle: coordinate training, tuning, validation,deploymentand refresh of IP-protected brand models with Adobe and internalteams, andgovern howthey'reaccessed and used.

Embed brand-safety and content-governance controls (human-in-the-loop review, content credentials, access permissions) so AI-generated creative is safe, on-brand and production-ready.

Connect Firefly outputs into the content supply chain (e.g., AEM Assets,GenStudio, creative production) and downstream channels, so on-brand assets flow to wherethey'reneeded.

Platform Development, Automation & Integration

Lead the ongoingdevelopment and enhancementof the platforms: new capabilities, custom configurations, templates, and workflow design that meet evolving marketing and creative-operationsneeds.

Build automation and integrations usingWorkfront Fusion and APIs, connecting Workfront and the Firefly ecosystem with AEM Assets and Coca-Cola'senterpriseMarTech, AdTech, Customer and Commercial systems.

Establish reusable patterns, connectors and standards that reduce manual effort and make the platforms easier to extend andmaintain.

Drive an API-first, well-governed approach to integrations, with monitoring, clear datacontractsand resilientfailurehandling.

Marketing Work & Content Operations Enablement

Operate themarketing work-management backbonein Workfront: intake, planning, prioritization,approvalsand workflow governance, so marketing work and content move predictably at scale.

Partner with marketing,brandand regional teams to translate operational needs into reliable platform capabilities,automationsand operating rhythms.

Embed data governance and privacy into platform configuration and integrations in line with enterprise requirements.

Technical & Architecture Execution

Implement and evolve the technical setup of the Workfront ecosystem, with clean, well-governed configuration, automation and integration across the connected Adobe and enterprise platforms.

Providehands-on technical guidance and review for critical configuration, Fusionautomationand FDI integration work.

Maintain a well-documented, maintainable platformsetupso changes are safe,repeatableand easy to support.

Build for reliability, security and maintainability, balancing delivery speed with operational stability.

Generative & Agentic AI Enablement

Champion responsible use ofgenerative AI for creative and content operationsthrough Firefly Design Intelligence and Firefly Foundry, lifting content velocity and brand consistency while protecting brand safety.

Use AI and automation to streamline intake, creative production, versioning,localizationand reporting, advancing from AI-assisted toward AI-enabled, on-brand content production over time.

Partner with Brand, Creative and marketing-operations stakeholders toidentifyhigh-value AI use cases tied to measurable outcomes: time-to-market, content cost,throughputand brand compliance.

Applyguardrails for responsible AI: human-in-the-loop review, content credentials/provenance, model access controls, IPprotectionand brand governance.

Stakeholder Engagement

Serve as a trusted partner to marketing operations and business teams, translating their needs into reliable platform capabilities and automations.

Communicate platform status, risks,tradeoffsandimprovements clearlyto stakeholders and leadership.

Partner with peer Directors, Tech Operations, Security and vendor partners on shared platforms,dependenciesand operational readiness.

Operational Excellence & Delivery Effectiveness

Establish operations and delivery metrics for the platforms: availability/uptime, automation andintegrationsuccess rates, incident and defect rates, request turnaround, and content/work throughput.

Drive modern practices: change governance, automated testing where applicable, observability, and incident readiness.

Ensure stability, reliability and maintainability of the platforms and automations, partnering with Tech Operations on incident prevention.

Foster a culture of accountability,ownershipand continuous improvement across the teams.

Required Experience & Qualifications

Leadership & Delivery Experience

12+ years of progressive technology experience across marketing technology and platform operations, including hands-on work on the Workfront / Adobe ecosystem.

3+ years leading or managing engineering or platform operations teams.

Experience running platform operations and delivering configuration,automationand integration work in an agile / product-centric environment.

Track recordbuilding and scaling small to mid-size teams, including a mix ofin houseand vendor talent.

Strong partnership experience with Marketing, Creative/Brandoperationsand platform teams.

Technical Depth & Platform Credibility

Hands-onexpertiseacross theAdobe marketing and creative-AI ecosystem, includingAdobe Workfront, Workfront Fusion, Adobe Firefly Design Intelligence and Adobe Firefly Foundry (custom generative-AI models); able to configure, automate, integrate,operateand maintain them.

Strong automation and integration skills: Fusion scenarios, API-based integration, connecting Workfront and Firefly with AEM Assets/GenStudioand enterprise systems (cloud: AWS / Azure).

Track recordoperating and extending complex, enterprise-scale marketing work-managementand content/creative-production platforms, ideally in global, multi-brand environments.

WhatWe'llDo for You:

• Exposure to World-Class Leaders: Availability to global technology leaders will expand your network and expose you toemergingtechnologies andtechniques.

• Global Connections: Allows you to develop,enhanceandmaintainglobal connections that allow us to move faster and learn from others.

• Agile Work Environment: We embrace agile,with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate