Technical and Management Escalation point for Service Operations Centre (SOC) engineers and during ... Operate global AWS Platforms at scale You Have: * Evidence of Strong Troubleshooting, problem ...
Quick apply
Technical and Management Escalation point for Service Operations Centre (SOC) engineers and during ... Operate global AWS Platforms at scale You Have: * Evidence of Strong Troubleshooting, problem ...
Technical and Management Escalation point for Service Operations Centre (SOC) engineers and during ... Operate global AWS Platforms at scale You Have: * Evidence of Strong Troubleshooting, problem ...
Quick apply
Technical and Management Escalation point for Service Operations Centre (SOC) engineers and during ... Operate global AWS Platforms at scale You Have: * Evidence of Strong Troubleshooting, problem ...
Operations Manager
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Operations Manager
Hamilton, ON · On-site
CA$82K - CA$100K/yr
Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... platforms and ticketing systems. * Oversee Fedcap and Service Provider staff onboarding and ...
Define cost management and collaborate with FinOps on forecasting and optimization of both platforms * Implement observability and operational readiness with monitoring, alerts, dashboards, runbooks ...
Define cost management and collaborate with FinOps on forecasting and optimization of both platforms * Implement observability and operational readiness with monitoring, alerts, dashboards, runbooks ...
Sectigo's automated, cloud-native CLM platform issues and manages digital certificates across ... The Salesforce Service Operations Manager is a hands-on operational leader responsible for driving ...
Sectigo's automated, cloud-native CLM platform issues and manages digital certificates across ... The Salesforce Service Operations Manager is a hands-on operational leader responsible for driving ...
Associate Data Platform Administrator - 545 EN
Ottawa, ON · On-site
CA$65K - CA$86K/yr
The Data Platform Management (DPM) team owns and operates EDC's enterprise data platforms assuring they are secure, reliable, and ready to scale. We enable teams across Enterprise Data Operations ...
Quick apply
Associate Data Platform Administrator - 545 EN
Ottawa, ON · On-site
CA$65K - CA$86K/yr
The Data Platform Management (DPM) team owns and operates EDC's enterprise data platforms assuring they are secure, reliable, and ready to scale. We enable teams across Enterprise Data Operations ...
Senior Manager, Marketing Operations Location: Canada or United States (Remote) | Eastern or ... Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them ...
Quick apply
Senior Manager, Marketing Operations Location: Canada or United States (Remote) | Eastern or ... Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them ...
Manager, Engineering and Data Platform
Ottawa, ON · On-site
CA$130K - CA$150K/yr
Manager, Engineering & Data Platform Location: Flex Scheduled (180 Kent Street, Ottawa Ontario or ... Integrate DevOps for smoother deployments using automation to reduce errors. * Establish coding ...
Manager, Engineering and Data Platform
Ottawa, ON · On-site
CA$130K - CA$150K/yr
Manager, Engineering & Data Platform Location: Flex Scheduled (180 Kent Street, Ottawa Ontario or ... Integrate DevOps for smoother deployments using automation to reduce errors. * Establish coding ...
Manager, Identity Platform
Ottawa, ON · Hybrid
About the role We are seeking a Manager, Identity Platform to lead the development and operation of the platforms and processes that support identity lifecycle management across the organization.
Manager, Identity Platform
Ottawa, ON · Hybrid
About the role We are seeking a Manager, Identity Platform to lead the development and operation of the platforms and processes that support identity lifecycle management across the organization.
Manager, Identity Platform
Ottawa, ON · Hybrid
About the role We are seeking a Manager, Identity Platform to lead the development and operation of the platforms and processes that support identity lifecycle management across the organization.
Manager, Identity Platform
Ottawa, ON · Hybrid
About the role We are seeking a Manager, Identity Platform to lead the development and operation of the platforms and processes that support identity lifecycle management across the organization.
Drive the design, operation, and continuous improvement of scalable, resilient, cloud-native ... Experience with observability platforms, monitoring frameworks, incident management practices, and ...
Drive the design, operation, and continuous improvement of scalable, resilient, cloud-native ... Experience with observability platforms, monitoring frameworks, incident management practices, and ...
Drive the design, operation, and continuous improvement of scalable, resilient, cloud-native ... Experience with observability platforms, monitoring frameworks, incident management practices, and ...
Quick apply
Drive the design, operation, and continuous improvement of scalable, resilient, cloud-native ... Experience with observability platforms, monitoring frameworks, incident management practices, and ...
As part of our talent acquisition and management processes, we may use AI technologies to support ... The Senior DevOps Engineer, Data & AI Platform is a technical expert dedicated to the ...
As part of our talent acquisition and management processes, we may use AI technologies to support ... The Senior DevOps Engineer, Data & AI Platform is a technical expert dedicated to the ...
The Senior Customer Success Manager will play an integral role in delivering our services to ... Coordinate user permissions in the Assent platform with Platform Operations. * Provides ...
The Senior Customer Success Manager will play an integral role in delivering our services to ... Coordinate user permissions in the Assent platform with Platform Operations. * Provides ...
Head of TEM Operations & AI Delivery (Senior Manager level) / Responsable des opérations TEM et de l
Kanata, ON · On-site
Cimpl is Upland's Telecom and Managed Mobility Expense platform -- the system of record for how ... About the Role As Head of TEM Operations & AI Delivery -- Cimpl, you own the operational and ...
New
Head of TEM Operations & AI Delivery (Senior Manager level) / Responsable des opérations TEM et de l
Kanata, ON · On-site
Cimpl is Upland's Telecom and Managed Mobility Expense platform -- the system of record for how ... About the Role As Head of TEM Operations & AI Delivery -- Cimpl, you own the operational and ...
New
Platform Operations Manager information
What does a platform operations manager do?
A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.
What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?
To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are the primary challenges platform operations managers face when coordinating cross-functional teams?
Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.
What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?
| Aspect | Platform Operations Manager | Network Operations Center (NOC) Technician |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are common | Usually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred |
| Work Environment | Oversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environments | Monitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting |
| Employer & Industry Usage | Used by tech companies, cloud providers, and large enterprises managing digital platforms | Common in telecom, internet service providers, and large organizations with extensive network infrastructure |
The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.
Is platform operations manager a high paying job?
A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.
What is the role of a platform operations manager?
A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.
What job categories do people searching Platform Operations Manager jobs in Ottawa, ON look for?
The top searched job categories for Platform Operations Manager jobs in Ottawa, ON are:
What cities near Ottawa, ON are hiring for Platform Operations Manager jobs?
Cities near Ottawa, ON with the most Platform Operations Manager job openings:
Site Reliability Engineer / Platform Operations Engineer
Ottawa, ON
Targeted Talent •
Recruiting and Staffing Services • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 2 days ago
Job description
We are looking for an experienced Site Reliability Engineer or Platform Operations Engineer for our client. This is a permanent position that is remote to start with later relocation to Calgary or Winnipeg. Our client is a global enterprise company with a product that you've likely used.
You Will:
- Own development projects, providing technical guidance and delivering against the Platform & Service Operations Engineering roadmap.
- Designing and Implementing Wargames to test our operational response and identify areas of weakness in our platforms.
- Technical and Management Escalation point for Service Operations Centre (SOC) engineers and during major incidents.
- Troubleshooting, reproducing and mitigating issues in our production environments
- Mentoring other team members.
- Operate global AWS Platforms at scale
You Have:
- Evidence of Strong Troubleshooting, problem-solving and investigative skills
- Experience of AWS or Other cloud providers
- Experience developing in Java
- Major incident management on experience operating production platforms at scale
- Experience working with distributed web applications
- Experience Automating operational tasks / Processes using other languages
- Understanding of relational and/or NoSQL data structures
- Experience mentoring/influencing peers
- Identifying improvements, highlighting risks vs benefits, and translating them into technical requirements
Bonus:
- Worked with Ansible, Terraform, Python
- Experience working with Serverless / Containers
- Experience of ELK &/Or Graphite/Prometheus / Grafana
- Used Tracing Tools in production before
- Experience in Chaos Engineering / Failure Injection Testing
- Experience of working in an Agile Environment
- Experience working in a similar site reliability role
This role offers great perks and a competitive salary, please apply to the job posting if it matches your career path!
About Targeted Talent
Sourced by ZipRecruiter
Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Vancouver, BC, CA