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Network Operations Manager Jobs in Ottawa, ON (NOW HIRING)

Alquemy

Senior Network Security Specialist

Ottawa, ON · On-site

... network operations and network security. Strong knowledge of Cisco networking and Check Point firewalls. Experience with incident management, vulnerability remediation, and network monitoring.

The Fedcap Group

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

... network. This role leads operational planning, administrative services, procurement, facilities, technology coordination, onboarding, and organizational systems while driving continuous process ...

Fedcap

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

... network. This role leads operational planning, administrative services, procurement, facilities, technology coordination, onboarding, and organizational systems while driving continuous process ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

... network. This role leads operational planning, administrative services, procurement, facilities, technology coordination, onboarding, and organizational systems while driving continuous process ...

The Fedcap Group

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

... network. This role leads operational planning, administrative services, procurement, facilities, technology coordination, onboarding, and organizational systems while driving continuous process ...

Easterseals

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

... network. This role leads operational planning, administrative services, procurement, facilities, technology coordination, onboarding, and organizational systems while driving continuous process ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

... network. This role leads operational planning, administrative services, procurement, facilities, technology coordination, onboarding, and organizational systems while driving continuous process ...

Telesat

Senior IP Network Architect

Ottawa, ON · On-site

Vendor Management: * Collaborate with vendors to evaluate products, negotiate contracts, and ensure the successful deployment and operation of network appliances. Technical Leadership: * Provide ...

Cisco

High Touch Operations Manager

Kanata, ON · On-site

CA$126K - CA$159K/yr

Monitor and manage service alerts, cases, and status updates to ensure timely closure and ... Add to that our worldwide network of doers and experts, and you'll see that the opportunities to ...

Accenture

Senior Network operation Analyst - Cisco

Ottawa, ON · On-site

CA$25.41 - CA$49.45/hr

An experiencedNetwork Operations Analyst - Cisco The Work: * As a senior network analyst, you will ... Automate configuration and compliance checks with Ansible/Python; manage golden configs and CI ...

Brink's Incorporated

Operations Supervisor

Ottawa, ON · On-site

... managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves ...

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All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Ottawa, ON

Network Operations Manager information

See Ottawa, ON salary details

$34.8K

$96.3K

$144.8K

How much do network operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for network operations manager in Ottawa, ON is $96,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,399.00 and $122,887.00 per year, depending on experience, location, and employer.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are popular job titles related to Network Operations Manager jobs in Ottawa, ON? For Network Operations Manager jobs in Ottawa, ON, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Ottawa, ON look for? The top searched job categories for Network Operations Manager jobs in Ottawa, ON are:
What cities near Ottawa, ON are hiring for Network Operations Manager jobs? Cities near Ottawa, ON with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Ottawa, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $96,315 per year, or $46.3 per hour.

SUPERVISOR, PRACTITIONER NETWORK OPERATIONS

GreenShield

Ottawa, ON

Full-time

Re-posted 17 days ago

Job description

1. Position Title & Reporting Structure 

 Position Title:Supervisor, Practitioner Network Operations 
Department:Operations, GreenShield Health 
Reports To:Manager, Therapy Operations 
Direct Reports:PNO Specialists 
2. Position Overview 

 Role Summary

The Supervisor, Practitioner Network Operationsis responsible foroverseeing(1)the growthof our affiliate provider network; and (2)the day-to-day clinical operations of themental health / counselling clinical program. 


This includes: overseeingcredentialing, interviewing, orienting, and onboarding new providers; managing recredentialing cycles; and overseeing the daytoday clinical operations of the counselling program by ensuring efficient workflows,timelyissue resolution, and strong provider support. Proactively address providerrelated concerns to minimize service disruptions, improve operational efficiency, andmaintaina highquality client and provider experience. 

The role ensures the delivery of a highquality, engaged, and scalable provider network that supports GreenShield's mission to expand access to exceptional care. 
3. Key Responsibilities 

 Network Growth, Quality & Provider Engagement 

  • Lead and oversee all activities related to network expansion, including credentialing, interviewing, orienting, and onboarding new counselling providers. 
  • Develop, refine, and implement strategies to grow and strengthen the provider network based onidentifiedgaps,utilizationtrends, upcoming launches, and organizational priorities. 
  • Build andmaintainstrong provider engagement by fostering positive relationships, supporting provider needs, and ensuring a highquality experience throughout the provider lifecycle. 
  • Continuously improve screening, onboarding, registration, and verification processes to enhance both quality and provider satisfaction. 
  • Support the design and execution of network retention and engagement initiatives tomaintaina committed, highperforming provider community. 

Recredentialing & Compliance 

  • Oversee the fullrecredentialinglifecycle for counselling providers, ensuring compliance with clinical standards, regulatory requirements, and internal policies. 
  • Identifyopportunities to streamlinerecredentialingworkflows and enhance provider experience whilemaintainingrigorous quality standards.
  • Ensure recredentialing processes reinforce ongoing provider engagement and alignment with program expectations. 

Clinical Operations Support 

Support the daytoday clinical operations of the counselling program by: 

  • Acting as a primary operational contact for counselling providers and responding promptly to provider inquiries or concerns 
  • Coordinating resolution of providerrelated issues, including scheduling, documentation, system access, and workflow challenges 
  • Monitoring operational risks and service gaps and escalating issues as needed to ensure continuity of care 
  • Collaborating with internal stakeholders (clinical leadership, scheduling, credentialing, and systems teams) to support smooth program operations
  • Supporting provider onboarding, transitions, and ongoing engagement to promote efficiency and retention 


Team Leadership & Collaboration 

  • Supervise and support a team of Practitioner Network Operations Specialists, providing coaching, guidance, and performance oversight. 
  • Lead onboarding and training for new team members to ensure consistent, highquality execution of PNO processes and provider engagement practices. 
  • Support and guide the team in delivering provider information sessions, conducting screenings, and completing operational tasks required to support counselling providers. 
  • Collaborate with the Data Team to develop dashboards and reporting tools that inform decisionmaking, track provider engagement and network health, and support internal stakeholders (e.g., Account Management, Business Development, Proposal Writing). 

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