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Platform Operations Manager Jobs in Madison, MS (NOW HIRING)

Amazon

Data Center Operations Tech IV

Canton, MS · On-site

... platform, ensuring seamless data center operations that power millions of businesses and services ... managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the ...

Amazon

Data Center Operations Tech IV

Canton, MS · On-site

... platform, ensuring seamless data center operations that power millions of businesses and services ... managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the ...

Noblesoft Technologies

SME Azure Engineer

Jackson, MS · Remote

$54 - $74/hr

... platform deployments · Deploying IaC utilizing Azure DevOps pipelines · Manage security and access controls of cloud-based solutions · Automate processes and infrastructure lifecycle management.

SmartIPlace

Azure Engineer[100% Remote]

Jackson, MS · Remote

$54 - $74/hr

Develop infrastructure as code (IaC) leveraging TerraForm to ensure automated and consistent * platform deployments * Deploying IaC utilizing Azure DevOps pipelines * Manage security and access ...

Ergon

Manager, Data, Reporting & AI

Flowood, MS

This position plays a key role in helping ESS improve operational efficiency, support exceptional ... Proficiency with Power BI or a comparable enterprise BI platform. * Working knowledge of SQL, data ...

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All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Madison, MS

Platform Operations Manager information

See Madison, MS salary details

$25.2K

$51.6K

$96.4K

How much do platform operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for platform operations manager in Madison, MS is $51,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $63,100.00 per year, depending on experience, location, and employer.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are popular job titles related to Platform Operations Manager jobs in Madison, MS? For Platform Operations Manager jobs in Madison, MS, the most frequently searched job titles are:
What job categories do people searching Platform Operations Manager jobs in Madison, MS look for? The top searched job categories for Platform Operations Manager jobs in Madison, MS are:
Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Madison, MS as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,628 per year, or $24.8 per hour.

Commercial Loan Servicing Manager

Trustmark Bank

Pearl, MS • On-site, Remote

Full-time

Posted 13 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Overview
This position is responsible for leading the Specialized Loan Operations team, which administers Trustmark's most complex and high-profile Commercial Real Estate (CRE) and Commercial and Industrial (C&I) loans, including bank-led and purchased participations, syndications, and Shared National Credits (SNCs). This position oversees all booking, servicing and maintenance functions performed by the team while also serving as the primary contact for relationship managers and senior management on all specialized loan operations related to customer service issues. The role also serves as the department's primary operational resource for syndicated transactions in which Trustmark acts as Administrative Agent, ensuring accurate and timely administration after closing. This position is pivotal to the integrity, efficiency, and compliance of our specialized lending operations.
Responsibilities
  • Cross-train, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals.
  • Direct all daily servicing activities for complex Commercial & Industrial (C&I) and Commercial Real Estate loans, including purchased and sold participations, syndications and Shared National Credits (SNC).
  • Oversee the specialized loan operations team responsible for loan booking, post-booking servicing, and account maintenance.
  • Serve as the operational lead for syndicated credits where Trustmark is the lead Administrative Agent including participant funding coordination and communications; payments, fee administrations, rate-changes and servicing notices in accordance with approved loan terms and established procedures.
  • Interface with relationship managers and senior management to resolve loan operations related customer service issues that are often complex and time sensitive.
  • Analyze procedures and make recommendations for automating and streamlining workflows. Ensure the portfolio is serviced properly through evaluation of current staffing levels, software, and equipment needs.
  • Work closely with the Core Loan System Process Manager and other loan operations managers in developing and implementing departmental operating procedures consistent with regulatory requirements, bank policies, and strategic objectives.
  • Assist the Core Loan System Process Manager in coordinating loan operations data for participation, syndication and SNC reporting and ensure compliance adherence to bank policies and regulations.
  • Approve performance reviews, compensation requests, and hires. Develop subordinate managers through mentoring, job enrichment, and cross-training.
  • Associates are expected to perform all additional duties as assigned.

Qualifications
  • High School Diploma or GED
  • 5 years of banking experience in a loan operations or commercial lending role with a preference for experience managing the booking and servicing process for complex commercial loans (including bank led and purchased participations, syndications and Shared National Credits (SNCs).
  • Demonstrated experience administering syndicated credits for which the bank serves as Administrative Agent or lead bank, including funding, payment allocation, interest and fee calculations, notices, rate changes and ongoing servicing controls.
  • Strong knowledge of commercial lending business, credit and lending terminology, bank regulatory requirements, and credit risk management.
  • Extensive experience utilizing core banking software capable of performing booking and servicing functions for sold or purchased participations, syndications, and SNCs. Specific experience with Fidelity Information Services'(FIS) Advanced Lending Solution (ALS) platform, particularly FIS's ALS loan system, is preferred.
  • Strong interpersonal, supervisory, and managerial skills.
  • Ability to handle multiple complex projects simultaneously.
  • Exceptional analytical and problem-solving skills, with the ability to understand complex loan structures and documentation.
  • Strong leadership and communication skills, with a focus on team development and stakeholder management.
  • High level of attention to detail and the ability to work under tight deadlines.
  • Two or more years of college education in a business, finance, or accounting field preferred.

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens.
Disclaimer: Management retains the right to add, delete or modify the responsibilities and qualifications of the position at any time.
Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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