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Platform Operations Manager Jobs in Elizabeth, NJ

Conduit Health

Operations Manager

New York, NY · On-site

$70K - $120K/yr

We're the first vertically integrated, AI-powered platform to unite ordering, telehealth ... The Role We're looking for an Operations Manager to investigate, troubleshoot, and resolve the ...

Bobo

Operations Manager

Manhattan, NY

$70K - $85K/yr

You'll partner closely with the General Manager to oversee daily operations, coach and develop the ... and scheduling platforms * Ability to remain calm, organized, and positive in a fast-paced ...

Bobo

Operations Manager

Manhattan, NY · On-site

$70K - $85K/yr

You'll partner closely with the General Manager to oversee daily operations, coach and develop the ... and scheduling platforms * Ability to remain calm, organized, and positive in a fast-paced ...

Bobo

Operations Manager

Manhattan, NY · On-site

$70K - $85K/yr

You'll partner closely with the General Manager to oversee daily operations, coach and develop the ... and scheduling platforms * Ability to remain calm, organized, and positive in a fast-paced ...

Fora

Cruise Operations Manager

New York, NY · On-site

Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale ... Manage operational workflows related to the cruise booking portal, helping ensure successful ...

Peloton

Data Engineering Manager

New York, NY · On-site +1

In this role, you will lead the DataOps function, driving operational excellence across our data platforms while managing the successful delivery of data initiatives through a combination of internal ...

NABIS

Operations Manager - Bronx

New York, NY · On-site

$70K - $80K/yr

About Nabis Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth ... The Operations Manager will report to the New York Operations Manager and will be responsible for ...

LiveU

Operations Manager - Americas

Hackensack, NJ · On-site

$130K - $155K/yr

Our cloud-based platform and patented bonding technology power live coverage for the world's top ... POSITION SUMMARY LiveU is seeking an experienced Americas Operations Manager to lead all ...

NoGood

Growth Operations Manager

New York, NY · On-site

We are looking for: We're looking for a technical Growth Operations Manager to join our Growth ... End-to-end automated workflows using n8n and native platform automations across a modern ops and ...

NoGood

Growth Operations Manager

New York, NY · On-site

We are looking for: We're looking for a technical Growth Operations Manager to join our Growth ... End-to-end automated workflows using n8n and native platform automations across a modern ops and ...

NoGood

Growth Operations Manager

New York, NY · On-site

We are looking for: We're looking for a technical Growth Operations Manager to join our Growth ... End-to-end automated workflows using n8n and native platform automations across a modern ops and ...

NoGood

Growth Operations Manager

New York, NY

We are looking for: We're looking for a technical Growth Operations Manager to join our Growth ... End-to-end automated workflows using n8n and native platform automations across a modern ops and ...

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All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Elizabeth, NJ

Platform Operations Manager information

See Elizabeth, NJ salary details

$31.2K

$63.9K

$119.3K

How much do platform operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for platform operations manager in Elizabeth, NJ is $63,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $78,000.00 per year, depending on experience, location, and employer.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are popular job titles related to Platform Operations Manager jobs in Elizabeth, NJ? For Platform Operations Manager jobs in Elizabeth, NJ, the most frequently searched job titles are:
What job categories do people searching Platform Operations Manager jobs in Elizabeth, NJ look for? The top searched job categories for Platform Operations Manager jobs in Elizabeth, NJ are:
What cities near Elizabeth, NJ are hiring for Platform Operations Manager jobs? Cities near Elizabeth, NJ with the most Platform Operations Manager job openings:
Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Elizabeth, NJ as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,864 per year, or $30.7 per hour.

Operations Manager

Conduit Health

New York, NY • On-site

$70K - $120K/yr

Full-time

Medical, PTO

Re-posted 28 days ago

Job description

About Conduit Health
Conduit Health is transforming one of the hardest, most outdated corners of post-acute care - getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform to unite ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. In seconds, case managers and providers can say "yes" to patients who would otherwise wait weeks - while we handle every step behind the scenes.
The Role
We're looking for an Operations Manager to investigate, troubleshoot, and resolve the eligibility, benefits, prior authorization, and coverage nuances across patients and health plans. This is detective work: when an order stalls, you trace it back to root cause - a coverage lapse, the wrong plan on file, an MCO carve-out, an entity or NPI mismatch, a documentation gap - and you fix it so it doesn't recur.
You'll report to the Head of Operations and work closely with our RCM, fulfillment, and product teams to keep orders clean, moving, and compliant while we scale across states.
This role offers a unique opportunity to shape insurance operations in a high-growth startup environment, working hands-on with industry leaders and driving impact across our patient population.
Who You Are
  • Investigative & Detail-Oriented: You treat a stuck order like a case to crack. You follow the trail through eligibility responses, payer portals, and system flags until you find the real reason - not just the symptom.
  • Payer-Literate & Compliance-Minded: You understand how Medicaid, Medicare, and commercial payers actually work - eligibility and benefit verification, prior authorization, plan structures, and coverage rules - and you operate within HIPAA and billing regulations by default.
  • Systems-Minded, Not One-Off: You resolve the case in front of you and then build the SOP or flag that stops the next one.
  • Collaborative: You partner across RCM, fulfillment, clinical, and product to unblock orders and cut turnaround time.
  • Tech-Savvy & Efficiency-Focused: You use tools, portals, and metrics to work faster and catch the patterns people miss.
  • Mission-Aligned: You care deeply about healthcare access and getting patients what they need without the wait.
What You'll Do
  • Investigate coverage and eligibility: Verify insurance, discover unknown or secondary coverage from patient demographics, and resolve mismatches between eligibility results and order routing.
  • Do the detective work: When an order is stuck, trace it to root cause - lapsed coverage, wrong plan, MCO carve-out, entity/NPI mismatch, documentation gaps - and drive it to resolution.
  • Own prior authorization: Submit, track, and follow up on prior auths and appeals; keep turnaround tight.
  • Work denials and rejections: Resolve them, identify the patterns behind them, and close the gaps that cause them.
  • Research payers: Maintain working knowledge of plan structures, coverage policies, and fee schedules across our active and expansion states.
  • Build the systems: Develop and maintain SOPs; turn recurring investigations into repeatable, ideally automated, workflows.
  • Track & report KPIs: Measure eligibility hit rate, auth turnaround, denial rate, and clean-order rate; prepare reports and surface insights to leadership.
What You'll Bring
  • 3+ years in DME or healthcare insurance operations, eligibility/benefits verification, prior authorization, RCM, or medical billing.
  • Strong working knowledge of Medicaid, Medicare, and commercial payer rules; DMEPOS experience a strong plus.
  • Hands-on experience with eligibility and clearinghouse tools (e.g., Availity, eMedNY, payer portals) and EMR or order-ordering platforms.
  • An investigative mindset - you enjoy untangling messy, ambiguous problems and getting to the bottom of them.
  • Experience building SOPs and improving processes in a regulated environment.
  • Stellar communication and collaboration skills.
Values
Excellence, Not Perfection - We set a high bar for our work and impact, but we don't get lost in endless polish for polish's sake. We focus on results that matter.
Urgency, Not Chaos - We move fast because speed drives our advantage. We pair urgency with clarity to avoid noise and burnout.
Systems, Not One-Offs - Every solution should eliminate the root cause so the problem never returns. Wins are good; scalable systems are better.
Committed, Not Just Here - We show up engaged, proactive, and ready to go above and beyond. It's not about working 24/7 - it's about caring deeply and leaning into our shared mission. The outcomes you drive are what matter most.
Crush Goals, Not Souls - We take our work seriously, but not ourselves. Be yourself, bring positivity, have fun, and laugh often.
Compensation & Benefits
  • Competitive salary with performance-based incentives.
  • Flexible working environment (3 in-office days per week in New York).
  • Unlimited PTO + 9 company holidays.
  • Direct mentorship and growth opportunities with senior leadership.

Equal Opportunity
Conduit Health is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Apply