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Platform Experience Associate Jobs in Addison, IL

... platform for the modern workforce. The company has become one of the fastest-growing HCM software ... Gain proficiency in Paylocity tools. Required Experience: * High School diploma or GED

Principal Platform Engineer

Chicago, IL · On-site

$119K - $204K/yr

Education & Years of Experience * Minimum - 4 Year Bachelors Degree in Computer Science ... Preferred - Azure AI Engineer Associate (or equivalent AI focused certification) * Preferred ...

IT Field Desktop Technician

Chicago, IL · On-site

$60K - $80K/yr

The goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees ... The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent ...

The goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees ... The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent ...

IT Field Desktop Technician

Chicago, IL · On-site

$60K - $80K/yr

The goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees ... The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent ...

Showing results 21-40

Platform Experience Associate information

See Addison, IL salary details

$27.1K

$141.5K

$311.1K

How much do platform experience associate jobs pay per year?

As of Jul 25, 2026, the average yearly pay for platform experience associate in Addison, IL is $141,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $212,900.00 per year, depending on experience, location, and employer.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and maintaining a positive attitude under pressure. The level of stress varies depending on the work environment, workload, and individual skills in communication and conflict resolution.

What is an experience associate?

An experience associate is a role focused on enhancing customer or user interactions with a platform or service. They often assist with onboarding, gather feedback, and ensure a positive experience, utilizing communication skills and familiarity with the platform's tools. The position may require collaboration with other teams to improve overall user satisfaction.

What are some common challenges faced by Platform Experience Associates when supporting users, and how can these be addressed?

Platform Experience Associates often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user inquiries, and addressing diverse user needs efficiently. Successfully handling these situations requires strong problem-solving skills, adaptability, and clear communication. Building a deep understanding of the platform and collaborating closely with product and engineering teams can help resolve issues quickly and ensure users have a positive experience. Ongoing training and knowledge sharing within the team also play a crucial role in overcoming these challenges.

What jobs pay 4000 a week without a degree?

A Platform Experience Associate typically does not earn $4,000 weekly without a degree, as this role focuses on user engagement and platform support rather than high-income positions. High-paying jobs that can reach this level without a degree often include skilled trades like commercial driving, sales roles, or specialized technical work, but these usually require experience or certifications. Most roles paying $4,000 a week without a degree are in sales, entrepreneurship, or skilled trades rather than entry-level or support positions.

What is the role of a platform officer?

A platform experience associate is responsible for managing and improving user interactions on digital platforms, ensuring a seamless user experience. They often analyze user data, coordinate with technical teams, and utilize tools like analytics software to optimize platform performance.

What does a Platform Experience Associate do?

A Platform Experience Associate is responsible for ensuring users have a smooth and positive interaction with a digital platform. They handle customer inquiries, troubleshoot technical issues, and assist with onboarding and platform navigation. Their goal is to enhance user satisfaction by providing prompt support, gathering feedback, and collaborating with product teams to improve platform functionality. This role often requires strong communication skills, technical aptitude, and a customer-centric mindset.

What are the key skills and qualifications needed to thrive as a Platform Experience Associate, and why are they important?

To thrive as a Platform Experience Associate, you need strong problem-solving abilities, customer service skills, and familiarity with digital platforms, often supported by a bachelor's degree or equivalent experience. Experience with CRM systems, ticketing platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and adaptability set top performers apart in this role. These skills ensure prompt and effective support, high user satisfaction, and smooth platform operations.

What is the difference between Platform Experience Associate vs Customer Support Specialist?

AspectPlatform Experience AssociateCustomer Support Specialist
CredentialsTypically requires a bachelor's degree or relevant certifications in customer service or techOften requires similar certifications, with emphasis on communication skills
Work EnvironmentWorks within tech companies, focusing on platform usability and user experienceWorks in various industries, providing direct support to customers via multiple channels
Employer & Industry UsageCommon in SaaS, tech, and digital platformsWidely used across retail, telecom, and service industries

The Platform Experience Associate and Customer Support Specialist roles share similarities in credentials and work environment but differ mainly in focus. The Associate emphasizes improving platform usability and user experience within tech companies, while the Support Specialist handles direct customer inquiries across industries. Both roles require strong communication skills and technical knowledge, but their core responsibilities and industry contexts vary.

What are popular job titles related to Platform Experience Associate jobs in Addison, IL? For Platform Experience Associate jobs in Addison, IL, the most frequently searched job titles are:
What cities near Addison, IL are hiring for Platform Experience Associate jobs? Cities near Addison, IL with the most Platform Experience Associate job openings:

Senior Associate, Commerce & Retail Media

Dentsu Aegis Network

Chicago, IL

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Job Description:

The Commerce & Retail Media team at dentsu leads strategy, activation and optimizations for large buy-side Retail Media brands (CPG, Apparel, Electronics, etc.) and Commerce clients.

The Senior Associate will demonstrate the ability to report and optimize client marketing campaigns within Amazon, Criteo, Instacart, Walmart and other retail media networks.

You will play an essential role on client teams to build and execute large-scale campaigns and tests that deliver on our strategy for the client. You will deliver reporting, insights and projects in a timely manner and within budget plans supporting the team with flawless execution.

You Will:

  • Manage ongoing optimization efforts to meet campaign goals, including daily management of campaign budgets, bid management, reporting, keyword and targeting strategies, and campaign revisions based on performance history and our client's goals.

  • Plan and execute retail media campaigns, including account setup, campaign builds, daily optimization, bid strategy development and managed and budget pacing.

  • Interpret performance reports to provide actionable insights and analysis

  • Ensure campaigns are run to agreed upon best practice guidelines

  • Assist and attend weekly calls and meetings

  • Collaborate across our client team and channels

Qualifications:

  • At least 2 years digital performance marketing experience in ecommerce / retail search, paid search, PPC, paid social, programmatic, or related field or 3+ years managing large-scale, complex ecommerce campaigns.

  • Experience managing budgets, meeting KPIs and informing KPI goals

  • SaaS platform (i.e. PacVue, Skai, etc.) and bid management platform experience strongly preferred

  • Strong excel skills and analytical mindset, with the ability to identify trends and insights through data analysis

  • Strong personal organizational, communication and prioritization skills with a strong attention to detail.

  • Enthusiasm for performance marketing, new platforms and the exciting world of eCommerce and emerging platforms

  • Well-honed communication skills and working with agility in the rapidly evolving world of Commerce & Retail Media

  • High levels of integrity, autonomy and self-motivation

The annual salary range for this position is $70,000 -$80,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

  • Medical, vision, and dental insurance,

  • Life insurance,

  • Short-term and long-term disability insurance,

  • 401k,

  • Flexible paid time off,

  • At least 15 paid holidaysper year,

  • Paid sick and safe leave, and

  • Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believegreat work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles).Dentsumay designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs.Regardlessof your work location, we expect our employees to be flexibleto meet the needs of our Company and clients, which may include attendance in an office.

Location:

Chicago - N. State

Brand:

Iprospect

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail toApplicantAccommodations@dentsu.comby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.