Platform Automation Engineer Jobs in Amherst, MA

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America

Posted Monday, August 24, 2026 at 4:00 AM

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

Are you ready to lead the application of AI in power systems? ISO New England's Advanced Technology Solutions (ATS) department, the R&D engine driving innovation across the region’s power grid and the industry, is seeking a Senior Applied AI Engineer to support our Grid AI Innovation initiative. This is a unique opportunity to bridge cutting-edge artificial intelligence with mission-critical power system challenges and shape the future of grid reliability and resilience.

As a Senior Applied AI Engineer, you will operate at the intersection of power systems engineering and enterprise AI. You will design, develop, and deploy production-grade AI solutions, including generative AI and agent-based systems that directly impact New England's energy infrastructure. You'll collaborate with stakeholders across Operations, Planning, Markets, and IT to identify high-value use cases, architect scalable solutions, and ensure responsible AI practices throughout the lifecycle. This role is perfect for someone who combines deep technical expertise in both power systems and modern AI technologies.

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Employee Business Networks
• Free coffee at our onsite café
• Hybrid work environment (3 days/week onsite)
• Distance-based relocation assistance available

• AI Solution Development: Design and deploy advanced AI/ML solutions to solve complex engineering and business problems, including grid planning workflow automation and AI-powered decision-support systems
• Cloud & Scalable Computing: Leverage cloud platforms to support large-scale power system simulations and AI/ML workloads
• Internal Consulting & Solution Delivery: Partner with business units (Operations, Planning, Markets, IT) to analyze business needs, design and prototype solutions, and drive production deployment of scalable AI systems.
• External Collaboration: Engage with leading research organizations (EPRI, DOE National Labs, PSERC, CURENT) and industry partners to advance innovation and adopt emerging technologies
• Innovation & Use Case Development: Identify new opportunities for AI adoption, develop prototypes, and translate emerging technologies into practical applications for grid operations and planning

• Master’s Degree in Electrical Engineering, Computer Science, or a related field with focus on power systems and artificial intelligence. PhD is preferred.
• 3+ years of experience in power system operations, planning, or engineering, with demonstrated understanding of RTO/ISO business processes and challenges
• 3+ years of hands-on experience developing and deploying AI/ML solutions in production settings
• Knowledge and user experience in cloud platforms such as Amazon Web Services (AWS), Azure, or Google Cloud Platform (GCP)
• Excellent analytical, problem-solving, and communication skills with ability to translate complex technical concepts for non-technical stakeholders
• Preferred Qualifications
• Experience with power system simulation tools (e.g., PSS®E, PSCAD, PowerWorld, DSATools)
• Experience with generative AI and LLM-based applications (e.g., RAG, tool use, agent frameworks)
• Familiarity with agent-based architectures, orchestration frameworks, and multi-agent system design
• Understanding of MLOps practices (CI/CD, model monitoring, data pipelines)

The expected salary range for this position is $141,000 - $171,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America