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Pipe Recruit Jobs in Raleigh, NC (NOW HIRING)

Pipe Recruit

Service Desk Consultant/Lead

Raleigh, NC · On-site

Service Desk Consultant/Lead Raleigh, North Carolina, United States Title - Service Desk Consultant/Lead Location- Raleigh, NC Fulltime Direct Hire The Service Desk Consultant/Lead is responsible for ...

Faulconer Construction

Pipe Foreman

Cary, NC · On-site

Legacy, Integrity, Team & Excellence Position Description A Pipe Foreman supervises the lay out ... This policy applies to all terms and conditions of employment, including recruiting, hiring ...

Wood Plc

Plumber

Durham, NC

Overview / Responsibilities Wood Environment & Infrastructure Solutions is currently recruiting for ... Installs and repairs pipes, fittings and fixtures of heating, water, and drainage systems ...

Garney Construction

Pipelayer

Cary, NC

$18.75 - $24.50/hr

As a pipe layer, you will assemble, install and repair underground pipes and fittings. This ... Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team ...

Garney Construction

Pipelayer

Apex, NC · On-site

$17.50 - $23/hr

As a pipe layer, you will assemble, install and repair underground pipes and fittings. This ... Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team ...

Faulconer Construction

Pipelayer

Cary, NC · On-site

$17.50 - $23.25/hr

Install new pipes around a property/site using an assortment of tools, including transit levels ... This policy applies to all terms and conditions of employment, including recruiting, hiring ...

Endo International

Maintenance Welder

Raleigh, NC · On-site

The ideal candidate will have proven experience in pipe and plate welding along with metal ... This policy applies to all terms and conditions of employment, including recruiting, hiring ...

InServ

Fabrication Manager

Fuquay Varina, NC · On-site

The company is focused on enhancing its pipe fabrication capabilities and expanding into structural ... Recruit, train, and manage shop personnel, including welders, fitters, and foremen. * Provide ...

ABM Industries, Inc.

Lead Licensed Plumber

Raleigh, NC · On-site

$42 - $45/hr

For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt Pay: $42.00 to $45.00 ... Assembles pipe sections, tubing, or fittings using couplings, clamps, screws, bolts, cement ...

Garney Construction

Lead Excavator Operator- Pipe

Durham, NC · On-site

$20.50 - $27/hr

Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team will be deemed the property of Garney. In such cases, Garney will not be obligated to pay any placement ...

Garney Construction

Lead Excavator Operator- Pipe

Raleigh, NC · On-site

$21.75 - $29/hr

Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team will be deemed the property of Garney. In such cases, Garney will not be obligated to pay any placement ...

Garney Construction

Lead Excavator Operator- Pipe

Apex, NC · On-site

$17.25 - $22.75/hr

Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team will be deemed the property of Garney. In such cases, Garney will not be obligated to pay any placement ...

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How much do pipe recruit jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for pipe recruit in Raleigh, NC is $32.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.88 and $37.84 per hour, depending on experience, location, and employer.

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Service Desk Consultant/Lead

Pipe Recruit

Raleigh, NC • On-site

Other

Re-posted 20 days ago

Job description

Service Desk Consultant/Lead

Raleigh, North Carolina, United States

Title - Service Desk Consultant/Lead Location- Raleigh, NC Fulltime Direct Hire

The Service Desk Consultant/Lead is responsible for overseeing IT service desk operations, ensuring efficient resolution of technical issues, and improving service delivery. This role involves leading a team of support analysts, optimizing IT support processes, and implementing best practices to enhance user experience and IT efficiency.

Key Responsibilities:

Service Desk Management:

  • Oversee day-to-day IT support operations, ensuring timely resolution of incidents and service requests.
  • Implement ITIL best practices for incident, problem, and change management.
  • Monitor and improve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Team Leadership & Training:

  • Lead, mentor, and coach service desk analysts and technicians.
  • Conduct training sessions to improve troubleshooting skills and customer service.
  • Manage shift schedules to ensure consistent IT support coverage.

Technical Support & Process Improvement:

  • Analyze recurring issues and drive root cause resolution.
  • Optimize service desk workflows and recommend automation/self-service solutions.
  • Collaborate with IT teams (infrastructure, security, applications) to resolve complex issues.

Stakeholder & Customer Engagement:

  • Act as the primary point of contact between IT support and business teams.
  • Conduct regular meetings with stakeholders to review service desk performance.
  • Provide reports and insights on service desk operations and trends.

IT Asset & Knowledge Management:

  • Maintain accurate records of IT assets, licenses, and software.
  • Develop and maintain a knowledge base for common issues and resolutions.

Security & Compliance:

  • Ensure compliance with IT security policies and industry standards (e.g., ITIL, ISO 27001).
  • Implement security best practices to protect IT assets and data.
Required Skills & Qualifications:
  • Education: Bachelors degree in IT, Computer Science, or a related field (preferred).
  • Experience: 5+ years in IT service desk/support roles, with leadership experience.
  • Certifications (Preferred): ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, HDI Support Center Manager.
  • Technical Skills: Troubleshooting Windows/MacOS, Active Directory, networking fundamentals.
  • Soft Skills: Strong leadership, communication, problem-solving, and customer service skills.

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