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Pipe Recruit Jobs (NOW HIRING)

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Service Desk Consultant/Lead

Raleigh, NC · On-site

Service Desk Consultant/Lead Raleigh, North Carolina, United States Title - Service Desk Consultant/Lead Location- Raleigh, NC Fulltime Direct Hire The Service Desk Consultant/Lead is responsible for ...

Pipe Recruit

Azure DevOps Architect

Morristown, NJ · On-site

$68.25 - $90/hr

Azure DevOps Architect We are seeking a hands-on Azure DevOps Architect to lead the source code migration and CI/CD enablement for a transformation project involving backend and frontend applications.

Pipe Recruit

Python Automation Engineer

Dallas, TX · On-site

Python Automation Engineer Job Title: Python Automation Engineer Location: Dallas, TX (Hybrid) Job Type: C2C We are seeking a skilled Python Automation Engineer to join our team in a hybrid role ...

New

Pipe Recruit

AS/400 Developer

Cincinnati, OH · On-site

AS/400 Developer About the job AS/400 Developer Job Title: AS/400 Developer Location: Cincinnati, OH (Hybrid/Onsite) We are seeking a skilled AS/400 Developer to join our team. The ideal candidate ...

Pipe Recruit

Senior SAP S/4HANA Architect

Dallas, TX · On-site

Senior SAP S/4HANA Architect Dallas, Texas, United States Senior SAP S/4HANA Architect Job Title: Senior SAP S/4HANA Architect Location: Dallas, TX (Hybrid 3 days onsite) Employment Type: Contract ...

InDemand Industrial Services

Pipefitter

$25.75 - $33/hr

If you have any questions please call 833-633-6263 or email Recruiting@indemandis.com Position Description Pipefitter - Position Description (duties and tasks) - Install and manage the upkeep of ...

FlexForce Employment Professionals, Inc

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Pipe Welder

Pascagoula, MS · On-site

$1.5K - $1.7K/wk

We are seeking experienced Marine Pipe Welders to join our shipyard team. The ideal candidate will ... Our skilled recruiting team provides clients throughout the US with skilled workers in various ...

Faulconer Construction

Pipe Foreman

Charleston, SC · On-site

Position Description Position Description A Pipe Foreman supervises the lay out, assembly and ... This policy applies to all terms and conditions of employment, including recruiting, hiring ...

Faulconer Construction

Pipe Foreman

Charlotte, NC · On-site

Position Description A Pipe Foreman supervises the lay out, assembly and installation of various ... This policy applies to all terms and conditions of employment, including recruiting, hiring ...

HKA Enterprises

Pipefitter

Newport News, VA · On-site

$35/hr

Now Hiring: Pipefitter Location: Newport News, VA Wages: Non-Local $35.00 Per Hour, $120.00 Per ... If you're seeking a new career opportunity or project experience, our recruiters will work to ...

Unified Prince

Pipe Welders & Pipe Fitters

Macon, GA · On-site

$25 - $30.75/hr

We are looking for experienced pipe welders and pipe fitters. Who We Are: Founded in 1965, Prince ... Qualified candidates will receive a phone screen invite from the recruiting team.** Prince Service ...

RIVET

Pipefitter

Duncan, AZ

$125/hr

Rivet is recruiting for FabLogix A state-of-the-art facility in Duncan, SC is hiring Pipefitter to support fabrication and assembly of pipe spools. This position is available as direct hire ...

MK Industries

Pipe Fitter

Pascagoula, MS

$42/hr

Partner with your 1:1 recruiter to gain access to available hours and ensure your needs are being ... A First-Class Pipefitter, also referred to as a Journeyman Pipefitter, is responsible for fitting ...

Team Industry

Pipe Fitter

Alvarado, TX · On-site

$22.75 - $29/hr

We are seeking an experienced Pipe Fitter to install, assemble, and maintain piping systems for ... recruiter!

Team Industry

Pipe-Fitter

Athens, GA · On-site

$24.50 - $31.25/hr

We are seeking an experienced Pipe Fitter to install, assemble, and maintain piping systems for ... recruiter!

Team Industry

Pipefitter

Dallas, TX

$25 - $32/hr

We are seeking an experienced Pipe Fitter to install, assemble, and maintain piping systems for ... recruiter!

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How much do pipe recruit jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for pipe recruit in the United States is $33.50, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $38.94 per hour, depending on experience, location, and employer.
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Pipe Recruit jobs near you

Service Desk Consultant/Lead

Pipe Recruit

Raleigh, NC • On-site

Other

Posted 5 days ago

Job description

Service Desk Consultant/Lead

Raleigh, North Carolina, United States

Title - Service Desk Consultant/Lead Location- Raleigh, NC Fulltime Direct Hire

The Service Desk Consultant/Lead is responsible for overseeing IT service desk operations, ensuring efficient resolution of technical issues, and improving service delivery. This role involves leading a team of support analysts, optimizing IT support processes, and implementing best practices to enhance user experience and IT efficiency.

Key Responsibilities:

Service Desk Management:

  • Oversee day-to-day IT support operations, ensuring timely resolution of incidents and service requests.
  • Implement ITIL best practices for incident, problem, and change management.
  • Monitor and improve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Team Leadership & Training:

  • Lead, mentor, and coach service desk analysts and technicians.
  • Conduct training sessions to improve troubleshooting skills and customer service.
  • Manage shift schedules to ensure consistent IT support coverage.

Technical Support & Process Improvement:

  • Analyze recurring issues and drive root cause resolution.
  • Optimize service desk workflows and recommend automation/self-service solutions.
  • Collaborate with IT teams (infrastructure, security, applications) to resolve complex issues.

Stakeholder & Customer Engagement:

  • Act as the primary point of contact between IT support and business teams.
  • Conduct regular meetings with stakeholders to review service desk performance.
  • Provide reports and insights on service desk operations and trends.

IT Asset & Knowledge Management:

  • Maintain accurate records of IT assets, licenses, and software.
  • Develop and maintain a knowledge base for common issues and resolutions.

Security & Compliance:

  • Ensure compliance with IT security policies and industry standards (e.g., ITIL, ISO 27001).
  • Implement security best practices to protect IT assets and data.
Required Skills & Qualifications:
  • Education: Bachelors degree in IT, Computer Science, or a related field (preferred).
  • Experience: 5+ years in IT service desk/support roles, with leadership experience.
  • Certifications (Preferred): ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, HDI Support Center Manager.
  • Technical Skills: Troubleshooting Windows/MacOS, Active Directory, networking fundamentals.
  • Soft Skills: Strong leadership, communication, problem-solving, and customer service skills.

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