Pilot Adjuster Jobs (NOW HIRING)

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

 Zurich is looking for an RCIS Crop Claims Specialist to work out of Kansas state. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory. 

The ideal candidate will need to live and service within these following counties in Kansas: Mitchell, Cloud, Jewell, Lincoln

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community. 

As an RCIS Crop Claims Specialist, your primary accountabilities will include: 

• Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims
• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures
• Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
• Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)
• Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome
• Completes claims on specialty crops as designated by the local manager or area
• Completes Crop Hail re-inspections when requested for quality assurance purposes
• Works claims of 508H (Risk Management Agency pilot) crops
• Assist the national training team in adjuster trainings
• Serve as subject matter expert for projects and committees as assigned by management
• Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team
• Assists with claims that may require subrogation and/or claims that may lead to litigation
• Protect Zurich’s reputation by keeping claims information confidential
• Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies

Basic Qualifications:  

• High School Diploma or Equivalent and 4 or years of experience in the agricultural or the crop insurance industry

    AND

• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions 

Preferred Qualifications:  

• Strong verbal, written and interpersonal communication skills
• Strong organization and prioritization skills
• Intermediate Microsoft Office skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Kansas Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
 
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