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Phone Tech Jobs in Quebec (NOW HIRING)

Leap Event Technology

IT Analyst

Montreal, QC · On-site +1

AS AN IT ANALYST YOU WILL: * Assist in the day to day service desk operations of Leap's IT team * Provide technical support to end users via tickets, email, phone and chat * Troubleshoot and resolve ...

MBI I.T. Services

I.T Field Technician

Montreal, QC · On-site

CA$21 - CA$23/hr

... Field IT technician and or lead break/fix Field IT technician OR College diploma or university ... Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and ...

Ardene

IT Store Support Technician

Laval, QC · On-site

Providing IT support, as a first point of contact for store employees; * Receiving and responding to requests (in person, by phone, e-mail or through internal ticketing systems), * Resolving and ...

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Phone Tech information

What is the difference between Phone Tech vs Computer Repair Technician?

AspectPhone TechComputer Repair Technician
CredentialsTypically requires certifications like A+ or manufacturer-specific trainingOften requires A+ certification, plus specialized training in PC hardware and software
Work EnvironmentPrimarily retail stores, service centers, or repair shopsComputer repair shops, IT departments, or freelance work
Industry UsageCommon in mobile device repair and retail electronicsPrevalent in IT support, PC repair, and enterprise environments

While both Phone Tech and Computer Repair Technicians work on electronic devices, Phone Techs focus on mobile phones, requiring specific knowledge of mobile hardware and networks. Computer Repair Technicians handle desktops and laptops, often with broader hardware and software expertise. The roles overlap in certifications and work environments but differ in device specialization.

How to become a phone technician?

To become a phone technician, you typically need a high school diploma or equivalent, along with technical training in electronics or telecommunications. Gaining hands-on experience through apprenticeships or entry-level positions and obtaining certifications such as CompTIA A+ can improve job prospects. Strong problem-solving skills and familiarity with mobile devices and repair tools are also important.

What does a phone tech do?

A phone tech repairs, maintains, and troubleshooting mobile phones and related devices. They diagnose hardware and software issues, replace components, and may use tools like diagnostic software or repair kits. Strong technical skills and knowledge of device models are essential for this role.

What cities in Quebec are hiring for Phone Tech jobs?

Cities in Quebec with the most Phone Tech job openings:

Phone Tech jobs near you
Infographic showing various Phone Tech job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

IT Analyst

Montreal, QC • On-site, Remote

Leap Event Technology
See more jobs at Leap Event Technologyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Assist in the day to day service desk operations of Leap's IT team

  • Troubleshoot and resolve problems related to network, hardware, software applications, and operating systems

  • Plan, coordinate, and execute IT projects to ensure timely completion

Job description

WHO WE ARE:

Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.

We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Pittsburgh, Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.


AS AN IT ANALYST YOU WILL:

  • Assist in the day to day service desk operations of Leap's IT team
  • Provide technical support to end users via tickets, email, phone and chat
  • Troubleshoot and resolve problems related to network, hardware, software applications, and operating systems
  • Triage, document and log all support requests on our ticketing system
  • Serve as the central point of contact for issue escalations, collaborate with third party vendors to resolve critical issues
  • Responsible for the maintenance, configuration and system administration of IT infrastructure systems, act as the technical SME for IT systems
  • Provide assistance with the onboarding of new employees (e.g. provisioning accounts, configuring and imaging systems, facilitating shipments)
  • Contribute to the IT knowledge base by documenting procedures and creating user guides
  • Conduct quarterly user audits and IT audits of IT-owned systems, ensuring compliance and security standards are met
  • Responsible for planning, coordinating and and executing IT Projects, ensuring they are completed on time


QUALIFICATIONS:

  • Associate's Degree, Bachelor's preferred
  • 5+ years experience in a Helpdesk/IT Support position, with at least 3+ working in with a large enterprise-level IT organization
  • 3+ experience working in a Google Workspace Environment, prior Google Workspace administration experience is required
  • 3+ years experience support experience in Windows and Mac environments
  • Prior experience supporting and administrating the following enterprise tools is required:
    MDM (Jamf, Kaseya), Sophos AV, Atlassian (Jira Service Desk)
  • Experience managing IT inventory, systems, and vendor relationships
  • Excellent written and oral communication skills
  • Highly organized and detail oriented
  • Exceptional problem-solving and analytical thinking skills
  • Strong time management and task prioritization skills
  • Must be self-motivated and have a desire and curiosity to constantly improve technical skills and keep up to date with technological advances
  • Familiarity with PCI compliance
  • ITIL certification and other related industry certification is a plus


BENEFITS:

We offer

  • Medical, Dental, Vision, and Voluntary benefits
  • Generous PTO
  • Paid parental leave (following 12 months of continuous employment, US only)
  • RRSP/401K Match
  • $200 USD event reimbursement per year
  • Monthly office commute reimbursement (office locations only)
  • Access to learning & development opportunities through our LMS platform and peer-to-peer LeapU program


OFFICE INFORMATION:

Leap Event Technology is a remote-friendly company. However, we do offer the option of working in the office for employees located in Montreal (CAN), Pittsburgh (U.S.), Dallas (U.S.), Sydney (AUS). All of our offices are stocked with snacks and drinks and we provide a free lunch every week. We offer a monthly travel stipend, and even host the occasional themed party and happy hour!

If you don't live near an office but happen to be visiting nearby, you can work from the office for as long as you need.


LEARN MORE:

https://leapevent.tech/



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