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Phone Support Jobs in Georgia (NOW HIRING)

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

... Support Tax Preparer staff Ensure adherence to company policies and procedures Overall office efficiency Requirements: Ability to follow phone script Ability to perform in a fast-paced environment ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Support Tax Preparer staff * Ensure adherence to company policies and procedures * Overall office efficiency Requirements: * Ability to follow phone script * Ability to perform in a fast-paced ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

... Support Tax Preparer staff Ensure adherence to company policies and procedures Overall office efficiency Requirements: Ability to follow phone script Ability to perform in a fast-paced environment ...

WEG

Service Engineering Specialist

Duluth, GA · On-site

Provides after-hours phone support. * Sends Field Service Request Form to customer when requested or when scope of customer request extends beyond expected boundaries of reasonable phone or email ...

Weg

Service Engineering Specialist

Duluth, GA · On-site

Provides after-hours phone support. * Sends Field Service Request Form to customer when requested or when scope of customer request extends beyond expected boundaries of reasonable phone or email ...

ProCare Rx

Eligibility Coordinator

Gainesville, GA · On-site

$17.75 - $24.25/hr

Performs various related duties as assigned including but not limited member communications, personal importation, overflow IC phone support, pharmacy network tasks; etc. SKILLS AND REQUIREMENTS:

ProCare Rx

Eligibility Coordinator

Gainesville, GA · On-site

$17.75 - $24.25/hr

Performs various related duties as assigned including but not limited member communications, personal importation, overflow IC phone support, pharmacy network tasks; etc. SKILLS AND REQUIREMENTS:

Cryoport

Customer Service Representative

Ball Ground, GA · On-site

$15 - $20.25/hr

Phone Support * Sales Support * Service Support * Sales Administration * Proficiency with Microsoft Office applications, including: * Outlook * Word * Excel * Strong typing, spelling, and grammar ...

Cryoport

Customer Service Representative

Ball Ground, GA · On-site

$14.75 - $20.25/hr

Phone Support * Sales Support * Service Support * Sales Administration * Proficiency with Microsoft Office applications, including: * Outlook * Word * Excel * Strong typing, spelling, and grammar ...

Cryoport, Inc.

Customer Service Representative

Ball Ground, GA · On-site

$14.75 - $20.25/hr

Phone Support * Sales Support * Service Support * Sales Administration * Proficiency with Microsoft Office applications, including: * Outlook * Word * Excel * Strong typing, spelling, and grammar ...

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Showing results 41-60

All JobsPhone Support JobsPhone Support Jobs in Georgia

Phone Support information

What is the difference between Phone Support vs Customer Service Representative?

AspectPhone SupportCustomer Service Representative
Primary RoleAssist customers via phone, resolving technical or product issuesHandle customer inquiries, complaints, and general support through various channels
Work EnvironmentCall centers, remote, or office-basedCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, patience, problem-solving
Common CertificationsNone typically required, technical certifications optionalCustomer service certifications optional

While both roles involve assisting customers, Phone Support primarily focuses on resolving technical or product issues over the phone, often requiring technical knowledge. Customer Service Representatives handle a broader range of inquiries and complaints across multiple channels. Both roles are essential in customer-facing industries and share similar skills, but Phone Support is more specialized in technical assistance via phone.

What cities in Georgia are hiring for Phone Support jobs?

Cities in Georgia with the most Phone Support job openings:

Infographic showing various Phone Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Customer Service Phone Rep

Marietta, GA • On-site

ATC Income Tax
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about ATC Income Taxexternal

$14.50 - $19.75/hr

Other

Re-posted 4 days ago

Job description


ATC Income Tax is now hiring....
Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed)
ATTN:If hired, position will start immediately Monday, December 15, 2025 Training will be held via Zoom and socially distanced in-person at our Marietta & Decatur locations.
THIS IS A SEASONAL POSITION.Employment from January thru April.
Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center for busy locations!No tax experience necessary.
Positions available in Marietta and Decatur
Responsibilities include:
Build client rapport
Market tax preparation services to in-bound callers using phone script
Make outbound marketing calls to previous tax clients using phone script
Record accurate notes in online customer relationship management database
Prepare tax return estimates for in-bound callers (no experience needed, will train)
Resolve basic customer concerns via telephone in a timely and professional manner
Provide excellent customer service over the telephone
Support Tax Preparer staff
Ensure adherence to company policies and procedures
Overall office efficiency
Requirements:
Ability to follow phone script
Ability to perform in a fast-paced environment
Previous customer service experience is a must
Detailed oriented
Well organized
Self motivated
Reliable and punctual
Good computer skills
Outstanding phone etiquette
Proper grammar usage in oral and written correspondence
Ability to multi-task
Ability to problem solve
Ability to work days, evenings and weekends
Store hours are 9am - 8pm Monday thru Saturday, Possible Sundays; Shift starts at 9am
You will work approximately 30 - 40 hours per week
Compensation - Hourly, plus weekly bonuses
There will be a short phone interview followed by an in-person interview
There will be a background check for all new hires
Thank You
ATC Income Tax

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