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Phone Support Jobs in Colorado (NOW HIRING)

White Lodging Careers

Phone Attendant

Denver, CO · On-site

$19.29 - $22/hr

As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...

White Lodging Services Corp

Phone Attendant

Denver, CO · On-site

$19.29 - $22/hr

As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team. Responsibilities: What You'll Do * The phone attendant will ...

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Phone Support information

What is the difference between Phone Support vs Customer Service Representative?

AspectPhone SupportCustomer Service Representative
Primary RoleAssist customers via phone, resolving technical or product issuesHandle customer inquiries, complaints, and general support through various channels
Work EnvironmentCall centers, remote, or office-basedCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, patience, problem-solving
Common CertificationsNone typically required, technical certifications optionalCustomer service certifications optional

While both roles involve assisting customers, Phone Support primarily focuses on resolving technical or product issues over the phone, often requiring technical knowledge. Customer Service Representatives handle a broader range of inquiries and complaints across multiple channels. Both roles are essential in customer-facing industries and share similar skills, but Phone Support is more specialized in technical assistance via phone.

What cities in Colorado are hiring for Phone Support jobs?

Cities in Colorado with the most Phone Support job openings:

Infographic showing various Phone Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Hospice Administrative Assistant - Multi-Location Support

Denver, CO • On-site

Ovation Hospice of Denver
See more jobs at Ovation Hospice of Denverexternal

$19 - $21/hr

Part-time

Posted 10 days ago

Key responsibilities

  • Answer incoming calls for all three Ovation Hospice locations and route them appropriately.

  • Provide general administrative support for the Denver office, including tasks such as filing, scanning, copying, and maintaining office supplies.

  • Assist with maintaining organized administrative records, supporting team members with administrative tasks, and ensuring smooth day-to-day operations.

Job description

Hospice Administrative Assistant - Multi-Location Support
Ovation Hospice | Denver, Colorado
About Ovation Hospice
Ovation Hospice is committed to providing compassionate, high-quality hospice care to patients and families during one of the most important and meaningful times of life. Our team works together across our Salt Lake City, Denver, and Phoenix locations to ensure patients and families receive exceptional support and care.
We are looking for a Hospice Administrative Assistant to join our Denver team and provide centralized administrative and phone support across all three Ovation Hospice locations.
Position Overview
The Hospice Administrative Assistant will serve as an important first point of contact for Ovation Hospice. This position will primarily be responsible for answering and directing incoming calls for our Salt Lake City, Denver, and Phoenix locations, while also providing general administrative and office support for our Denver branch.
This is an excellent opportunity for someone who is organized, dependable, professional, compassionate, and enjoys helping others. The ideal candidate will be comfortable working in a fast-paced healthcare environment and understand the importance of providing a warm and professional experience to patients, families, referral partners, employees, and visitors.
Key Responsibilities
Multi-Location Phone Support
  • Answer incoming calls for all three Ovation Hospice locations.
  • Professionally greet patients, families, referral sources, vendors, and community partners.
  • Accurately identify the purpose of each call and route it to the appropriate team member.
  • Take clear and accurate messages and ensure appropriate follow-up.
  • Recognize time-sensitive or urgent calls and communicate them appropriately.
  • Maintain a professional, compassionate, and helpful phone presence.

Denver Office Support
  • Provide general administrative support for the Denver office.
  • Receive and distribute mail, packages, and deliveries.
  • Assist with ordering and maintaining office supplies.
  • Help maintain an organized, clean, and welcoming office environment.
  • Assist with filing, scanning, copying, data entry, and other administrative tasks.
  • Support meetings, team events, and other office needs.
  • Assist the Administrator and leadership team with administrative projects as needed.

Hospice Administrative Support
  • Assist with maintaining organized administrative records and documentation.
  • Support the team with basic administrative tasks related to patient and employee needs.
  • Maintain confidentiality and follow HIPAA requirements.
  • Communicate professionally with patients, families, facilities, referral partners, vendors, and employees.
  • Assist other team members as needed to help ensure smooth day-to-day operations.
What We're Looking For
The ideal candidate is:
  • Compassionate and professional
  • Friendly and comfortable speaking with people over the phone
  • Organized and detail-oriented
  • Dependable and able to work independently
  • Comfortable managing multiple phone calls and competing priorities
  • A strong communicator
  • Comfortable using computers, email, Microsoft Office, and other office systems
  • Able to maintain confidentiality and handle sensitive information appropriately
  • Someone who enjoys being part of a team and helping wherever needed
Preferred Qualifications
  • Previous healthcare, hospice, home health, senior care, medical office, or customer service experience preferred.
  • Previous administrative or receptionist experience is a plus.
  • Hospice experience is helpful but not required.
  • High school diploma or equivalent preferred.
Schedule
Part-Time | Monday-Friday
The position will be based in our Denver office and will provide phone support for all three Ovation Hospice locations.
Compensation
$19-$21 per hour, depending on experience
Ovation Hospice offers a competitive benefits package and the opportunity to grow with an organization that is passionate about providing exceptional hospice care.
Why Join Ovation Hospice?
At Ovation, we believe every interaction matters. Whether you're speaking with a patient, comforting a family member, supporting a referral partner, or helping a team member, your role contributes to the experience we provide to the people we serve.
If you are organized, compassionate, dependable, and looking for an opportunity to make a difference in a healthcare environment, we would love to meet you!
Join the Ovation Hospice team and be part of something that truly matters.

Apply