ZipRecruiter

Log In

1

Phone Stars Pay Rate Jobs (NOW HIRING)

Corewell Health

Director STARS

Grand Rapids, MI · On-site

On-demand pay program powered by Payactiv * Discounts directory with deals on the things that ... phone plans, spas, and more! * Optional identity theft protection, home and auto insurance

Spectrum Health

Director STARS

Grand Rapids, MI

On-demand pay program powered by Payactiv * Discounts directory with deals on the things that ... phone plans, spas, and more! * Optional identity theft protection, home and auto insurance

Bass Pro Shops

Phone Operator

Sayreville, NJ · On-site

$17 - $19.75/hr

Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. * Handles ... Starting Pay Rate: $17.00 - $19.75 Full Time Benefits Summary: Enjoy discounts on retail ...

Bass Pro Shops

Phone Operator - Part-Time

Sayreville, NJ · On-site

$17 - $19.75/hr

Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. * Handles ... Starting Pay Rate: $17.00 - $19.75 Part Time Benefits Summary: Enjoy discounts on retail ...

next page

Showing results 1-20

All JobsPhone Stars Pay Rate Jobs

Phone Stars Pay Rate information

See salary details

$8

$16

$25

How much do phone stars pay rate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for phone stars pay rate in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the pay rate for Phone Stars employees?

The pay rate for Phone Stars employees can vary depending on the specific role, experience, and location. Typically, phone operator or chat line positions offer hourly wages, commission, or a combination of both. It is important to review the job listing or contact the company directly to get the most accurate and up-to-date pay rate information. Rates may also differ based on performance, shift differentials, or bonuses. Always ensure you understand the compensation structure before accepting a position.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To excel as a Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is important. Patience, problem-solving, and a positive attitude help you stand out in handling diverse customer inquiries and complaints. These skills are crucial for delivering excellent customer service, ensuring customer satisfaction, and maintaining efficient workflow in a high-volume call environment.

What are some common challenges faced by employees working in phone-based customer service roles?

Employees in phone-based customer service roles often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining a consistent level of professionalism throughout their shifts. These roles require strong communication skills and the ability to quickly resolve issues while adhering to company policies. Supportive team environments and ongoing training can help employees develop resilience and improve their problem-solving abilities, making it easier to succeed and advance in these positions.

What is the difference between Phone Stars Pay Rate vs Customer Service Representative?

AspectPhone Stars Pay RateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageTelecommunications, sales, customer supportRetail, telecommunications, support services

The comparison shows that Phone Stars Pay Rate and Customer Service Representatives share similar credentials and work environments. The main difference lies in the specific roles and pay structures, with Phone Stars often focusing on sales or promotional calls, while Customer Service Representatives handle general inquiries. Understanding these differences helps job seekers find the right fit in the customer support industry.

More about Phone Stars Pay Rate jobs
What cities are hiring for Phone Stars Pay Rate jobs? Cities with the most Phone Stars Pay Rate job openings:
What states have the most Phone Stars Pay Rate jobs? States with the most job openings for Phone Stars Pay Rate jobs include:
What job categories do people searching Phone Stars Pay Rate jobs look for? The top searched job categories for Phone Stars Pay Rate jobs are:
Phone Stars Pay Rate jobs near you
Infographic showing various Phone Stars Pay Rate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.
Director STARS

Director STARS

Corewell Health

Grand Rapids, MI • On-site

Full-time

Medical, Retirement

Re-posted 10 days ago

Corewell Health rating

6.9

Company rating: 6.9 out of 10

Based on 765 frontline employees who took The Breakroom Quiz

446th of 882 rated healthcare providers

Job description

Job Summary - Director STARS
The Director, Medicare Stars will be a strategic and action-oriented leader responsible for overall Medicare Stars strategy, planning and execution, and management of the Stars team. The leader will direct overall Stars improvement strategy and develop initiatives to reach clinical and member experience goals. The director will collaborate with senior leaders supporting Medicare Advantage business to ensure broader efforts are aligned to support Stars improvement.
Essential Functions - Director STARS
  • Leads Medicare Stars Team including analytics, program management and outreach activities; directs overall Stars improvement strategy, including identifying strategic focus areas, planning & execution of initiatives; allocates and monitors budget

  • Conduit to our Executive Stars Steering Committee to communicate performance, get buy-in, and cascade the SteerCo messages back down to the Stars Team
  • Collaborate with senior leaders to communicate Stars performance, align priorities, and obtain buy-in across the company on new initiatives
  • Oversees organization-wide socialization of Medicare Stars improvement program performance and CMS regulatory updates
  • Represents Medicare Stars program in provider JOC (in collaboration with provider team)
  • Collaborates with VP, Sr Markets on CMS advocacy & planning; oversees CMS submissions/interactions
  • Oversees cultural transformation and organization-wide awareness of Medicare Stars
  • Maintain close pulse on MA and Stars market insights, including competitive intelligence and emerging market trends

Qualifications - Director STARS
  • Required Bachelor's Degree nursing, public health, health care management, or other related degree
  • Preferred Master's Degree MPH or MBA

  • 7 years of relevant experience Strategic leader with demonstrated ability to collaborate with multiple business functions and drive change Preferred

Physical Demands
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs

  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 10 lbs
  • Pulling Force > 5 lbs: Seldom up to 10 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Occasionally
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Occasionally
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom

How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Priority Health - 1231 E Beltline Ave NE - Grand Rapids
Department Name
Population Health and Health Equity Leadership - PH Managed Benefits
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. to 5:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

What Corewell Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply