A Phone RN is primarily responsible for providing patient triage, health advice, and care coordination through telephone consultations. They assess patient symptoms, determine the urgency of care, provide education or self-care guidance, and document all interactions using electronic health record (EHR) systems. Additionally, Phone RNs often collaborate closely with physicians, advanced practice providers, and other members of the healthcare team to ensure continuity of care. This role requires strong communication skills, the ability to multitask, and expert clinical judgment to deliver safe and effective patient care remotely.