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Phone Medical Interpreter Jobs in Springfield, MA

RAYUS Radiology

Front Office Associate

Springfield, MA · On-site

$17.30 - $25.01/hr

Field phone calls appropriately for Center Team Members * Act as liaison between imaging ... medical release forms as requested (20%) Scheduling * Arrange transportation, interpreters, and ...

Rayus Radiology

Front Office Associate

Springfield, MA · On-site

$17.30 - $25.01/hr

Field phone calls appropriately for Center Team Members * Act as liaison between imaging ... medical release forms as requested (20%) Scheduling * Arrange transportation, interpreters, and ...

Baystate Health

Mammography Technologist

Northampton, MA · On-site

$47.31 - $80.67/hr

... the phone, such as date of birth, social security number, or any other private financial ... Prepares films for final interpretation in radiology reading room, as needed. * Acts as a liaison ...

GEI Consultants

Waterfront/Coastal Engineer

Glastonbury, CT · Hybrid

$79K - $108K/yr

Interpretation and synthesis of complex water resources modeling results. * Technical analysis ... Hybrid Work Schedules and Cell Phone Stipends * GEI University (GEIU) with Continuing Education ...

GEI Consultants

Waterfront/Coastal Engineer

Glastonbury, CT · On-site

$79K - $108K/yr

Interpretation and synthesis of complex water resources modeling results. * Technical analysis ... Hybrid Work Schedules and Cell Phone Stipends * GEI University (GEIU) with Continuing Education ...

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All JobsPhone Medical Interpreter JobsPhone Medical Interpreter Jobs in Springfield, MA

Phone Medical Interpreter information

See Springfield, MA salary details

$16

$33

$42

How much do phone medical interpreter jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for phone medical interpreter in Springfield, MA is $33.73, according to ZipRecruiter salary data. Most workers in this role earn between $25.62 and $39.76 per hour, depending on experience, location, and employer.

What is a phone medical interpreter?

Phone medical interpreters are professionals who facilitate communication between patients and healthcare providers who speak different languages by interpreting over the phone. They ensure that medical information is accurately conveyed, helping to prevent misunderstandings and promote patient safety. These interpreters are trained in medical terminology, confidentiality, and cultural sensitivity, making them a critical part of effective healthcare delivery, especially in diverse communities.

What are some common challenges phone medical interpreters face when facilitating communication between patients and healthcare providers?

Phone Medical Interpreters often encounter challenges such as managing complex medical terminology, ensuring clarity when visual cues are absent, and maintaining confidentiality in high-pressure situations. They must stay attentive to both linguistic and cultural nuances to accurately convey information, sometimes in emotionally charged or urgent medical scenarios. Additionally, interpreters need to quickly build rapport and trust with patients and providers over the phone, which requires strong communication skills and adaptability.

What are the key skills and qualifications needed to thrive as a phone medical interpreter, and why are they important?

To thrive as a Phone Medical Interpreter, you need fluency in at least two languages, a solid understanding of medical terminology, and typically a certification such as CMI or CHI. Familiarity with telephone interpreting platforms, secure communication systems, and reference materials is also important. Outstanding listening skills, cultural sensitivity, and the ability to remain calm under pressure help interpreters facilitate clear and compassionate communication. These skills ensure accurate and efficient exchanges between patients and healthcare providers, directly impacting patient care and safety.

What is the difference between Phone Medical Interpreter vs Medical Translator?

AspectPhone Medical InterpreterMedical Translator
CredentialsCertification in medical interpreting (e.g., CMI, NIC)Translation certifications (e.g., ATA certification)
Work EnvironmentOver-the-phone, real-time interpretation during medical callsWritten translation of medical documents, reports, and texts
Employer & Industry UsageHospitals, clinics, healthcare providersMedical publishing, legal documents, patient education materials
Search & Comparison IntentReal-time communication in healthcare settingsDocument translation of medical content

Phone Medical Interpreters focus on real-time verbal communication during medical appointments via phone, requiring interpretation certifications. Medical Translators work on translating written medical documents, often with different certification requirements. Both roles serve healthcare but differ in method and environment.

How much do you get paid as a phone medical interpreter?

Phone medical interpreters typically earn between $15 and $30 per hour, depending on experience, certification, and the employer. Some may also be paid per minute of interpretation or receive a flat rate for shifts, with opportunities for bonuses or higher rates for specialized languages or urgent calls.

What are popular job titles related to Phone Medical Interpreter jobs in Springfield, MA?

For Phone Medical Interpreter jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Phone Medical Interpreter jobs in Springfield, MA look for?

The top searched job categories for Phone Medical Interpreter jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Phone Medical Interpreter jobs?

Cities near Springfield, MA with the most Phone Medical Interpreter job openings:

Phone Medical Interpreter jobs near you
Infographic showing various Phone Medical Interpreter job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $70,164 per year, or $33.7 per hour.

Front Office Associate

RAYUS Radiology

Springfield, MA • On-site

$17.30 - $25.01/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

RAYUS Radiology rating

7.7

Company rating: 7.7 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

166th of 898 rated healthcare providers

Job description

RAYUS now offers DailyPay! Work today, get paid today!
The pay range for this position is $17.30 - $25.01 based on direct and relevant experience.
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner.
This is a part time position working 4:00pm-10:00pm various days of the week and every Saturday from 8:00am-6:00pm
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
  1. Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed
  2. Answer phones and handles calls in an efficient and friendly manner
  3. Field phone calls appropriately for Center Team Members
  4. Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information
  5. Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup
  6. Order office supplies as needed
  7. Maintain supply of patient information sheets
  8. Push patient imaging via electronic interfaces
  9. Complete patient appointment confirmation calls and provide preparation instructions to patients
  10. Fax/scan reports, billing information, and medical release forms as requested

(20%) Scheduling
  1. Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
  2. Enter and submit patient exam orders
  3. Verify patient exam orders match exam schedules
  4. Schedule referrals and ensures proper authorizations are obtained
  5. Schedule walk-in patients
  6. Process requests for image orders and CDs from both the referring physicians and patients
  7. Maintain an up-to-date and accurate database of all current and potential referring physicians

(20%) Insurance
  1. Verify patient's insurance coverage
  2. Pre-certify all patient exams with the patient's insurance company
  3. Obtain insurance authorizations
  4. Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments
  5. Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(5%) Completes other tasks and projects as assigned
Required:
  1. High School Diploma, or equivalent
  2. One (1) year of Customer Service experience
  3. Proficient in using computer systems and typing
  4. Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel

Preferred:
  1. Previous medical office experience
  2. Medical terminology and office background
  3. Insurance knowledge
  4. Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.
DailyPay implementation is contingent upon initial set-up period.

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