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Phone Interviewer Jobs in Wisconsin (NOW HIRING)

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Phone Interviewer information

See Wisconsin salary details

$9

$21

$31

How much do phone interviewer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for phone interviewer in Wisconsin is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a phone interviewer, and why are they important?

To thrive as a Phone Interviewer, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, computer systems, and data entry platforms is important for managing interview scripts and recording responses. Active listening, professionalism, and patience help build rapport with respondents and handle challenging situations. These skills are crucial for collecting accurate data, maintaining respondent engagement, and ensuring effective survey or interview outcomes.

What are some common challenges phone interviewers face during calls, and how can they be managed?

Phone Interviewers often encounter challenges such as unresponsive participants, difficult or uncooperative respondents, and managing call quotas within tight deadlines. Effective communication skills, patience, and adaptability are key to overcoming these obstacles. Utilizing active listening techniques and following structured scripts can help maintain professionalism and gather accurate information, even in challenging situations. Team support and regular feedback also play a crucial role in building confidence and improving performance.

Can you get hired with just a phone interviewer?

Being hired as a phone interviewer typically requires demonstrating strong communication skills and sometimes prior experience in customer service or surveys. Employers often consider other factors such as training, reliability, and the ability to follow scripts, so having only phone interview experience may not be sufficient for all positions. Additional qualifications or skills may be needed depending on the employer's requirements.

Can you get a job from a phone interview?

A phone interview is a common step in the hiring process for a Phone Interviewer position and can lead to a job offer if the candidate meets the requirements. It allows employers to assess communication skills and suitability before scheduling in-person interviews. Success depends on preparation, clear communication, and demonstrating relevant skills during the call.

What is the difference between Phone Interviewer vs Customer Service Representative?

AspectPhone InterviewerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; conducting interviews over the phoneCall centers, retail, or office; assisting customers via phone or in person
Employer & Industry UsageMarket research firms, survey companies, HR departmentsRetail, telecom, banking, and service industries

While both roles involve communication over the phone, a Phone Interviewer primarily conducts interviews for research or hiring purposes, whereas a Customer Service Representative assists customers with inquiries, complaints, or support. The skills overlap, but their main functions and work environments differ.

What is a phone interviewer?

Phone interviewers are professionals who conduct surveys, research interviews, or screening calls over the telephone. Their main role is to ask questions from a prepared script and accurately record responses from participants. They may work for research firms, polling agencies, or companies seeking feedback from customers. Good communication skills, attention to detail, and the ability to follow protocols are important for this job. Phone interviewers often work part-time or on flexible schedules, depending on the needs of the employer.
What job categories do people searching Phone Interviewer jobs in Wisconsin look for? The top searched job categories for Phone Interviewer jobs in Wisconsin are:
Phone Interviewer jobs near you
Infographic showing various Phone Interviewer job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,012 per year, or $21.2 per hour.

Survey Research Interviewer

St. Norbert College

De Pere, WI • On-site

Part-time

Re-posted 17 days ago

Job description

St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking a part-time Survey Research Interviewer. This position conducts phone interviews and collects/enters data from interviews on various survey projects, maintaining the quality, quantity, and confidentiality of the data.
Regular shifts are Monday-Friday, 9:00 AM - 3:00 PM or 4:30 PM - 9:30 PM, remotely or on campus. Weekend hours are available and usually optional, though they may be required 2-4 weekends per year. Hours are based on project needs and are typically heavier from June through February. In general, this position works 16 - 20 hours per week.
Specific responsibilities:
  • Conduct phone interviews to collect information for various research projects. Contact and ask questions of respondents over the telephone using survey questions that are standardized and must be read exactly as written.
  • Meet call center dialing quality and quantity goals. Maintain strict confidentiality of the information gathered.
  • Enter data from interviews into the database accurately, meeting quality and quantity goals.
  • Perform general and administrative office functions.

Required Minimum Qualifications:
  • High School Diploma or equivalent
  • Experience with interviewing either in person or over the phone is strongly preferred.
  • Dedicated to working in a mission-driven environment, with a profound respect for and commitment to preserving the rich traditions of Catholicism, Norbertine values, and the liberal arts.
  • Ability to work independently and efficiently.
  • Skilled at organizing projects and seeing them through to completion.
  • Ability to read clearly from a script with a professional telephone manner.
  • Interpersonal skills, including listening, rapport building, and conflict resolution.
  • Ability to enter data quickly and accurately into an online system.
  • Ability to follow up with survey participants to obtain missing data or clarify existing data.
  • Knowledge of computer programs, especially Google Suite, and the ability to learn upgrades and new programs as needed.
  • Ability to sit and type for the majority of a shift.

The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.
Application instructions:
Applications will be reviewed upon receipt until the position is filled.
St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.
At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.
We seek those who will embrace our mission and commitment to building a vibrant, inclusive, and spiritually engaged community (https://snc.edu/mission).
Non-Exempt
Scheduled Weekly Hours:
15
The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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