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Phone Customer Service Remote Jobs in Rochester, MN

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

HMG Careers

Remote Sales and Service Advisor

Elba, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hammond, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Goodhue, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Wykoff, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Waltham, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hayfield, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Zumbrota, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elgin, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsPhone Customer Service JobsPhone Customer Service Remote JobsPhone Customer Service Remote Jobs in Rochester, MN

Phone Customer Service Remote information

See Rochester, MN salary details

$12

$23

$35

How much do phone customer service remote jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for phone customer service remote in Rochester, MN is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Phone Customer Service Remote vs Phone Support Specialist?

AspectPhone Customer Service RemotePhone Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge may be required
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCustomer service across various industriesTechnical support within specific sectors like IT or electronics
Common Search IntentCustomer service roles, remote customer supportTechnical support, troubleshooting roles

Phone Customer Service Remote and Phone Support Specialist roles both involve assisting customers via phone, but the former focuses on general customer service, while the latter often requires technical knowledge for troubleshooting. Both roles are typically remote and serve similar industries, but their specific responsibilities and skill requirements differ.

What are the key skills and qualifications needed to thrive as a phone customer service remote representative?

To thrive as a Phone Customer Service Remote representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like HDI or CompTIA Customer Service can be required. Patience, active listening, and time management are crucial soft skills for handling customer inquiries effectively from a remote setting. These competencies ensure positive customer experiences, efficient issue resolution, and high satisfaction in a virtual environment.

What are some common challenges faced by remote phone customer service representatives and how can they be managed?

Working as a remote phone customer service representative often involves challenges such as staying focused in a home environment, managing high call volumes, and maintaining clear communication without in-person team support. To manage these, it's important to set up a dedicated workspace, stick to a structured schedule, and use company-provided tools for real-time communication with your team. Regular check-ins and virtual meetings can help you stay connected and supported, while ongoing training ensures you stay up-to-date on products and procedures.

What is a phone customer service remote?

Phone customer service remote jobs involve assisting customers over the phone from a location outside of a traditional office, usually from home. Employees in these roles answer questions, resolve issues, process orders, and provide support for a company’s products or services. They use phone systems, computers, and sometimes chat or email to communicate with customers. This type of job often requires strong communication skills, patience, and the ability to work independently. Remote positions typically offer flexible schedules and eliminate the need for commuting.
What are popular job titles related to Phone Customer Service Remote jobs in Rochester, MN? For Phone Customer Service Remote jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Phone Customer Service Remote jobs in Rochester, MN look for? The top searched job categories for Phone Customer Service Remote jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Phone Customer Service Remote jobs? Cities near Rochester, MN with the most Phone Customer Service Remote job openings:
Phone Customer Service Remote jobs near you
Infographic showing various Phone Customer Service Remote job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,786 per year, or $23.5 per hour.

Remote Customer Service Specialist

ForgeFit

Rochester, MN • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply