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Phone Chat Jobs in Arizona (NOW HIRING)

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$17 - $19/hr

Customer Service & Client Support - Excellent client care, phone/chat support, strong communication, and delivering a high-quality customer experience. Technical Troubleshooting - Hands-on experience ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Service Desk staff work in a dynamic, fast-paced call center that provides service via phone, chat and backend collaboration via Slack. Job Responsibilities: Troubleshoot software, hardware and ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Service Desk staff work in a dynamic, fast-paced call center that provides service via phone, chat and backend collaboration via Slack. Job Responsibilities: Troubleshoot software, hardware and ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Service Desk staff work in a dynamic, fast-paced call center that provides service via phone, chat and backend collaboration via Slack. Job Responsibilities: * Troubleshoot software, hardware and ...

Staffingine LLC

Service Desk Engineer

Scottsdale, AZ · On-site

Provide L1 technical support through phone, chat, and email for all inbound service desk requests. * Accurately log, categorize, and prioritize incidents and service requests as per defined ...

Berkley

Customer Service Representative

Scottsdale, AZ · Hybrid

$16.25 - $22/hr

You'll play a critical role in ensuring seamless interactions across phone, chat, and email channels, while maintaining the highest standards of service delivery. This role offers an excellent entry ...

Berkley

Customer Service Representative

Scottsdale, AZ · On-site

$16.25 - $22/hr

You'll play a critical role in ensuring seamless interactions across phone, chat, and email channels, while maintaining the highest standards of service delivery. This role offers an excellent entry ...

W. R. Berkley

Customer Service Representative

Scottsdale, AZ · On-site

$16.25 - $22/hr

You'll play a critical role in ensuring seamless interactions across phone, chat, and email channels, while maintaining the highest standards of service delivery. This role offers an excellent entry ...

Berkley

Customer Service Representative

Scottsdale, AZ · On-site

$16.25 - $22/hr

You'll play a critical role in ensuring seamless interactions across phone, chat, and email channels, while maintaining the highest standards of service delivery. This role offers an excellent entry ...

Berkley

Customer Service Representative

Scottsdale, AZ · Hybrid

$16.25 - $22/hr

You'll play a critical role in ensuring seamless interactions across phone, chat, and email channels, while maintaining the highest standards of service delivery. This role offers an excellent entry ...

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Showing results 1-20

All JobsPhone Chat JobsPhone Chat Jobs in Arizona

Phone Chat information

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat platforms or tools. Some employers prefer candidates who are tech-savvy and able to handle multiple conversations simultaneously.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.
What are popular job titles related to Phone Chat jobs in Arizona? For Phone Chat jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Phone Chat jobs in Arizona look for? The top searched job categories for Phone Chat jobs in Arizona are:
What cities in Arizona are hiring for Phone Chat jobs? Cities in Arizona with the most Phone Chat job openings:
Phone Chat jobs near you
Infographic showing various Phone Chat job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution.

Technical Support Specialist

Collabera

Chandler, AZ • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Title: Tech Support Location: Chandler, AZ Work Arrangement: Hybrid Client Industry: Enterprise BFSI client Duration: 12+ Months Contract Schedule: Monday to Friday, Standard working hours Top Three skills: Customer Service & Client Support – Excellent client care, phone/chat support, strong communication, and delivering a high-quality customer experience. Technical Troubleshooting – Hands-on experience supporting Windows 10/11, MS Office 365, SharePoint, VPN/Citrix, and basic hardware/software issues. Ticket Management & Multitasking – Experience documenting incidents clearly, managing multiple chat/call requests simultaneously, prioritizing workload, and using ITSM/ticketing tools (e.g., Remedy, ServiceNow, Jira). Desired Skills: Technology Call Center and or Customer Service experience 1 to 2+ years. Ability to utilize multiple resources to determine causes and resolutions of problems and incidents. Hardware Support – Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype Network – Citrix, VPN, Cisco AnyConnect ITSM Remedy (not essential) Note: Role involves basic troubleshooting of MS applications and proprietary systems via phone/chat. Chat channels provide technology support for up to 2 clients simultaneously. Client Care is our top priority. The successful candidate will have attention to detail and be able to document tickets clearly for the 2nd line teams to fix – for when First Line resolution cannot be attained. Excellent communication and written skills are a necessity. In-house technical training will be provided backed up with real time support from peers and subject matter experts which is for initial 5 weeks all fully onsite. Compensation: Hourly Rate: $17 – $19 per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us: At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Ready to Apply? Apply now on shivani.soni@collabera.com or 973-841-2468. Please note we need local to Chandler, AZ candidates who could be available for 1 inperson interview.

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