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Philippines Based Jobs in California (NOW HIRING)

Colure Health

Recruiting Coordinator

Sacramento, CA · On-site

$21.25 - $28.50/hr

S.-based corporate and care-management staff, and international contact-center teams across the Philippines, Colombia, and Ecuador. Keeping both pipelines organized, fast, and candidate-friendly ...

Navitas Semiconductor

FP&A Sr. Analyst

Magalia, CA · On-site

$117K - $135K/yr

Develop an international FP&A team based in the Philippines, setting priorities and reviewing deliverables. * Partner directly with operating expense budget owners to refine forecasts, pressure-test ...

Navitas Semiconductor Usa

FP&A Sr. Analyst

Torrance, CA · On-site

$117 - $135/hr

Develop an international FP&A team based in the Philippines, setting priorities and reviewing deliverables. * Partner directly with operating expense budget owners to refine forecasts, pressure-test ...

Navitas Semiconductor Usa

FP&A Sr. Analyst

Santa Clara, CA · On-site

$117 - $135/hr

Develop an international FP&A team based in the Philippines, setting priorities and reviewing deliverables. * Partner directly with operating expense budget owners to refine forecasts, pressure-test ...

Navitas Semiconductor

FP&A Sr. Analyst

Magalia, CA · On-site +1

$88K - $110K/yr

Develop an international FP&A team based in the Philippines, setting priorities and reviewing deliverables. * Partner directly with operating expense budget owners to refine forecasts, pressure-test ...

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Philippines Based information

What is the difference between Philippines Based vs Philippines Based?

AspectPhilippines BasedRemote Customer Service Representative
Work EnvironmentOffice or on-site in the PhilippinesHome-based or remote setup
Required CredentialsHigh school diploma or equivalent, customer service skillsSame as Philippines Based, plus internet and communication tools
Employer & Industry UsageLocal companies, BPO industry in the PhilippinesGlobal companies, outsourcing industry

Philippines Based roles typically involve working on-site within the Philippines for local companies or BPO providers. Remote Customer Service Representatives may work from home for international firms, but both roles share similar credentials and industry usage. The main difference lies in the work environment, with Philippines Based roles requiring physical presence, while remote roles offer flexibility to work from anywhere.

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Operations & Client Delivery Manager

Manta Health

Los Angeles, CA • On-site, Remote

$85K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

About Manta Health
The US healthcare system is responsible for incredible medical breakthroughs, yet the financial infrastructure powering it remains stuck in the past. At Manta Health, we are building the AI-native operating system for healthcare revenue cycle management (RCM).
We believe that medical practices shouldn't have to fight to get paid for the care they provide. Our platform leverages advanced AI to automate the complex, error-prone administrative tasks that plague the industry-reducing denials, accelerating payments, and lowering administrative costs. We are not just building software; we are fundamentally rethinking the financial relationship between providers and payers so doctors can focus on what matters most: patients.
Role Overview
Manta is building the operational backbone for prior authorization management in ophthalmology. As our Operations & Client Delivery Manager, you will own the day-to-day execution and continuous improvement of Manta's clinical operations - ensuring that surgical and injection workflows run reliably, teams are supported, clients are delighted, and product development stays grounded in real operational needs.
This is a hybrid role spanning operations leadership, client implementation, capacity planning, quality management, and product feedback loops. You'll manage our growing Philippines-based operations team, partner directly with the product team on workflow design and feature requirements, and serve as the escalation point for complex cases and client communication.
This is a hands-on builder role in an early-stage company - ideal for someone who thrives in ambiguity, enjoys designing systems from scratch, and knows how to turn messy real-world processes into clean, scalable operations.
Key Responsibilities
Operations Leadership
  • Manage and support the Philippines-based operations team responsible for eligibility checks, prior authorization processing, and case follow-up
  • Define and maintain daily work queues and processing workflows in Manta
  • Establish clear ownership, escalation paths, and quality standards across teams
  • Provide coaching, training, and performance feedback to team members
  • Serve as the primary escalation point for complex or high-risk cases

Client Delivery & Implementation
  • Lead onboarding and rollout of new provider practices onto the Manta platform
  • Translate client-specific workflows into Manta configuration and operating procedures
  • Act as primary point of contact for operational questions from provider offices
  • Coordinate communication on ineligible cases, denied authorizations, and schedule changes
  • Build trusted client relationships through reliability and transparency

Capacity & SLA Management
  • Forecast upcoming workload based on scheduled procedures and renewal cycles
  • Monitor daily and monthly processing volumes and backlog risk
  • Define and track SLAs (eligibility turnaround, PA submission timing, approval rates)
  • Identify when additional staffing or process changes are needed
  • Report operational performance trends to leadership

Quality & Risk Management
  • Implement audit and exception views to catch missed steps or aging cases
  • Ensure data consistency between Manta and provider EHR systems
  • Reduce manual QA burden through process design and automation
  • Lead root-cause analysis on errors or client-impacting issues

Product Partnership
  • Translate frontline operational pain points into product requirements
  • Partner with product and engineering on feature prioritization
  • Test and validate new workflow features before deployment
  • Help design automation rules for eligibility, PA discovery, and renewals
  • Ensure product changes improve real operational outcomes

What Success Looks Like
  • Philippines operations team runs independently with minimal manual oversight
  • No surgeries occur without eligibility or authorization clearance
  • Prior authorizations are followed up on reliably with no silent aging
  • Client practices experience clear communication and predictable turnaround
  • Product roadmap reflects real operational needs, not theoretical workflows
  • Founder time shifts from firefighting to strategic growth

Ideal Background
  • 5-10+ years in healthcare operations, revenue cycle, or prior authorization workflows
  • Experience managing offshore or distributed operations teams
  • Proven ability to design and implement new operational processes
  • Strong client-facing communication and stakeholder management
  • Comfort working with product and engineering teams in early-stage tech
  • Ability to balance hands-on execution with system-level thinking

Traits That Will Thrive Here
  • Systems thinker who naturally sees bottlenecks and builds structure
  • Calm under pressure and confident making judgment calls
  • Enjoys building from scratch more than inheriting polished systems
  • Clear, concise communicator across clinical, technical, and operational worlds
  • Deep ownership mindset - problems are simply "things to solve"

Benefits & Perks
We take care of our team so you can focus on doing your best work. Our benefits package is designed to support you and your family completely.
Best-in-Class Health Coverage
  • 100% Paid Premiums for You & Family: We cover 100% of the monthly premiums for Medical, Dental, and Vision insurance for both you and your dependents. No deductions from your paycheck for basic coverage-peace of mind for the whole family.
  • HSA/FSA Options: Pre-tax accounts to help pay for out-of-pocket costs, with a generous employer contribution to your HSA.
Work-Life Balance
  • Unlimited Paid Time Off (PTO): We trust you to manage your time. Whether it's a two-week vacation, a mental health day, or a Friday afternoon off, take the time you need to recharge without worrying about an accrual balance.
  • Flexible Schedules: We focus on impact, not hours. Establish a schedule that works for your life, including flexible start/stop times.
  • Remote-Friendly: Work from home, from a coffee shop, or from the office-wherever you are most productive.
  • Paid Parental Leave: Generous fully paid leave for all new parents (birth and non-birth) to support your growing family.
Financial Well-being
  • Competitive Compensation: Top-of-market salary packages and meaningful equity/stock options.
  • 401(k) Plan

The pay range for this role is:
85,000 - 120,000 USD per year (Remote)
85,000 - 120,000 USD per year (HQ)

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