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Pharmacy Tech Training Jobs in Rochester, NY (NOW HIRING)

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Pharmacy Tech Training information

See Rochester, NY salary details

$14

$19

$25

How much do pharmacy tech training jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for pharmacy tech training in Rochester, NY is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a pharmacy technician, and why are they important?

To thrive as a Pharmacy Technician, you need a solid understanding of pharmaceutical terminology, medication dispensing, and inventory management, usually supported by a high school diploma and formal pharmacy technician training or certification. Familiarity with pharmacy management systems, prescription processing software, and knowledge of regulatory compliance are commonly required. Attention to detail, strong organizational skills, and effective communication help ensure accuracy and positive customer interactions. These skills and qualifications are crucial to maintain patient safety, support pharmacists, and ensure efficient pharmacy operations.

Can you be trained on the job for pharmacy technician?

Yes, some pharmacy technician training programs offer on-the-job training, especially for entry-level positions. However, formal education or certification is often required or preferred by employers, and state regulations may specify training or certification requirements for pharmacy technicians.

What is pharmacy tech training?

Pharmacy tech training refers to the education and hands-on experience required to become a pharmacy technician. This training typically includes learning about medications, pharmacy law, customer service, and how to process prescriptions. Programs may be offered at community colleges, vocational schools, or online, and often require students to complete an externship in a real pharmacy setting. Completing a recognized training program can help prepare students for certification exams and entry-level positions in pharmacies.

Will CVS train you to become a pharmacy tech?

CVS often provides on-the-job training for pharmacy technician roles, especially for candidates with a high school diploma or equivalent. However, some states require pharmacy tech certification, which may need to be obtained independently or through employer-sponsored programs. Training typically covers pharmacy operations, medication handling, and customer service skills.

What is the difference between Pharmacy Tech Training vs Pharmacy Technician?

AspectPharmacy Tech TrainingPharmacy Technician
CredentialsTypically includes coursework, certification prep, and sometimes certification examRequires certification (e.g., PTCB or NHA) after completing training
Work EnvironmentEducational setting, online courses, or training programsRetail pharmacies, hospitals, or clinics
Employer & Industry UsageTraining providers, vocational schools, or online platformsPharmacies, healthcare facilities, and hospitals

Pharmacy Tech Training refers to the educational programs and courses that prepare individuals to become pharmacy technicians. In contrast, a Pharmacy Technician is a certified professional who works in pharmacy settings. Training provides the foundational knowledge, while certification and work experience enable technicians to perform their duties effectively.

Do pharmacy techs in training get paid?

Pharmacy techs in training, such as those in formal training programs or on-the-job apprenticeships, are often paid a stipend or hourly wage, but this can vary depending on the employer and program. Some training programs are unpaid or require students to pay for coursework, so it is important to clarify the specific training arrangement. Certification and licensing requirements typically do not affect whether trainees are paid during their training period.

What are some common challenges faced during pharmacy tech training, and how can trainees effectively overcome them?

During Pharmacy Tech Training, trainees often encounter challenges such as mastering pharmaceutical calculations, learning to use pharmacy management systems, and adapting to the fast-paced environment of a pharmacy. Overcoming these challenges typically involves consistent practice, seeking clarification from instructors or experienced technicians, and utilizing available study aids or online resources. Building strong organizational skills and maintaining attention to detail are essential, as these habits help trainees perform tasks more accurately and efficiently. Collaborating with peers and asking questions during hands-on training also fosters a supportive learning environment and boosts confidence.
What are popular job titles related to Pharmacy Tech Training jobs in Rochester, NY? For Pharmacy Tech Training jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Pharmacy Tech Training jobs in Rochester, NY look for? The top searched job categories for Pharmacy Tech Training jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Pharmacy Tech Training jobs? Cities near Rochester, NY with the most Pharmacy Tech Training job openings:
Pharmacy Tech Training jobs near you
Infographic showing various Pharmacy Tech Training job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,540 per year, or $19 per hour.

Pharmacy Customer Service Associate

Walgreens

Rochester, NY

Full-time

Re-posted 20 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,189 frontline employees who took The Breakroom Quiz

95th of 112 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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